customer service

'Your store had to refund [me] $10,000': Customer gets back at power-tripping manager's nonsense policy

Ben Weiss

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27 Retail Employees Compete for the 'Most Audacious Customer' Award

Jesse Kessenheimer

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Customer sets manager straight for being impolite to his staff: 'I hope he was momentarily embarrassed'

Brad Dickson

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'Customer had tantrum over being cut off': Servers and bartenders share their top cringe customer encounters

Ben Weiss

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'Just accept all returns': Clothing store loses hundreds of dollars after assistant manager maliciously complies

Remy Millisky

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'You're closed, we don't have to pay': Karen customers refuse to pay because they stayed after closing due to eggs Benedict brouhaha

Brad Dickson

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‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

Eleonora Bader

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'You should not drink fountain drinks': 20+ restaurant secrets from servers and kitchen workers

Ben Weiss

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'Are you done with your little tantrum?': Waitress humbles entitled customers following an infinite chain of irrational demands

Sienna Varady

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'We're from out of town; we don't feel welcome here': Customers leave a bad review after their server fails to accommodate their seating demands

Sienna Varady

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'He wouldn't serve me': Customer instead tips their waiter's colleague after receiving hostile service

Brad Dickson

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'I made sure she didn't get any commission': Casually dressed customer returns to high-end store and humbles employee after being refused service

Eleonora Bader

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'She avoided eye contact with me': Customer gets back at presumptive sales associate for judging them based on appearance

Brad Dickson

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'I am counting EVERYTHING': Retail worker maliciously complies with supervisor's contradictory instructions

Ben Weiss

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'I can't do this anymore either': Restaurant worker quits starting mass resignation after boss's text message

Brad Dickson

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'Don't you dare speak to me like that!': Entitled couple arrives at restaurant 30 minutes before closing demanding royal treatment and trying the patience of the staff

Sienna Varady

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