customer service

'THAT'S NOT WHAT I ORDERED': Fast food employee hooks it up, saving a customer 5% on their order; ignorant Karen denies a discount over nomenclature

Jesse Kessenheimer

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'You're not getting in': Front desk clerk denies guest's wife access to hotel room, refuses to give her a key

Eleonora Bader

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'A meal on the house in exchange for Instagram coverage': 20+ Top Choosing Beggars of the Year (2023)

Brad Dickson

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'She tried to push me out of my chair and take it': Elderly woman tries ejecting young man from wheelchair in supermarket after he refuses to give it to her

Eleonora Bader

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‘I was really taken aback…': Lady tries to take another shopper's coupon, shopper refuses to hand it over

Eleonora Bader

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'This is lousy customer service': Train passengers book seats in a strict phone-free zone, passengers maliciously comply, exposing the pointless policy

Ben Weiss

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'You were in no rush to help': Managers scapegoat server for entitled customer's kitchen complaints

Brad Dickson

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‘You get what you asked for’: Customer demands to be transferred to ‘anyone else’, employee grants their request

Eleonora Bader

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‘I was flabbergasted’: Airline expects passenger who is stranded due to heavy snowfall to pay for the change in flight, passenger refuses

Eleonora Bader

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'Are you trying to play a trick on me?': Karen guest demands front desk manager 'change his name' after finding out multiple employees have same name

Sienna Varady

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‘I canceled the room to get her away from me’: Hotel guest throws a tantrum over room reservation, front desk clerk forced to give her a refund

Eleonora Bader

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'I still got [it] for a cheaper price': Cashier refuses to honor "online only" price, dude orders it online right in front of them

Brad Dickson

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‘My boss kept cutting my hours’: Employee trains new hire who ends up taking their job, so employee quits, leading to boss taking every last one of their shifts away

Eleonora Bader

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'[I] called someone out for their lie': Couple calls agency with bogus claim, call center rep shuts down their lies

Remy Millisky

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'It was like a clown car': Bullheaded Karen expects a free upgrade after booking a tiny hotel room for her whole family, finds out the hotel is completely booked

Jesse Kessenheimer

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'I was laughing': Lazy DIY customer complains to management about an exemplary hardware store employee after ignoring 80% of his advice on a project, gets called out

Jesse Kessenheimer

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