customer service

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'I made sure we had no more room': Flight attendant revokes frequent flyer's upgrade by upgrading 5 more passengers after boss's demands

'I made sure we had no more room': Flight attendant revokes frequent flyer's upgrade by upgrading 5 more passengers after boss's demands

‘I will have you fired’: Demanding guest orders manager to fire employee after being put ‘on hold’ due to hotel being short-staffed

‘I will have you fired’: Demanding guest orders manager to fire employee after being put ‘on hold’ due to hotel being short-staffed

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‘You ask and you shall receive’: After failing in his attempt to overshadow the waitress and impress his date, customer spends the entire evening eating out of to-go bags

‘You ask and you shall receive’: After failing in his attempt to overshadow the waitress and impress his date, customer spends the entire evening eating out of to-go bags

‘Cut the nonsense!’: Entitled customer fabricates an allergy claim in order to ensure a customized meal, chef calls her out in front of entire restaurant

‘Cut the nonsense!’: Entitled customer fabricates an allergy claim in order to ensure a customized meal, chef calls her out in front of entire restaurant

'That'll be $120 please': 15+ barbers and hairdressers who messed up their customers' hair and tried to hide it

'That'll be $120 please': 15+ barbers and hairdressers who messed up their customers' hair and tried to hide it

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‘He threw a $100 bill at me’: Top tipping stories that capture working in customer service

‘He threw a $100 bill at me’: Top tipping stories that capture working in customer service

Front desk clerks discuss ‘well-travelled individuals’ who are actually just entitled

Front desk clerks discuss ‘well-travelled individuals’ who are actually just entitled

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'They think they're too good to do a menial job': New hire gets belittled for her inexperience then retaliates by making tenured specialists do their own dirty work

Jesse Kessenheimer

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'You could tell he was annoyed': Barista's response to customer divides the internet

'You could tell he was annoyed': Barista's response to customer divides the internet

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Karen demands anchovy-less Caesar salad because of fake food allergy: 'Hold the anchovies!'

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Karen accosts flight attendant, scraps with pilot, gets kicked off plane

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'You don't have any change?': Customer asks cashier to pay for part of her order

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'She processed a cash refund for $225': Customer earns $165 in cash after an argumentative cashier debates their receipt

Jesse Kessenheimer

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Guy wants someone to pay him to come and remove his dilapidated shed: 'It will need some attention'

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'You can't just tell a customer [to] Google it': Worker records himself getting fired, gets split reaction

'You can't just tell a customer [to] Google it': Worker records himself getting fired, gets split reaction

'The customer is always right—I am the customer!': Entitled customer demands manager drop everything and rearrange store to her liking

'The customer is always right—I am the customer!': Entitled customer demands manager drop everything and rearrange store to her liking