customer service

Police officer blocks barista's driveway, resulting in them being late to make the police captain's coffee: 'Captain proceeds to chew out that officer in front of all of his colleagues'

Brad Dickson

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Restaurant fires apprentice chef who owns all their recipes, cripples their kitchen: 'The manager clearly began to panic'

Brad Dickson

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Karen tells shopper they're dressed too casually for a job that isn't even theirs: 'I'm not at my job right now'

Brad Dickson

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'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

Ben Weiss

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Off duty retail worker plays along when Karen mistakes him for an employee: 'Stop harassing other shoppers'

Brad Dickson

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'I'm gonna bring the food back': Food delivery woman refuses to give customer his food because the drive took too long

Ben Weiss

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'Your store had to refund [me] $10,000': Customer gets back at power-tripping manager's nonsense policy

Ben Weiss

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27 Retail Employees Compete for the 'Most Audacious Customer' Award

Jesse Kessenheimer

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Customer sets manager straight for being impolite to his staff: 'I hope he was momentarily embarrassed'

Brad Dickson

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'Customer had tantrum over being cut off': Servers and bartenders share their top cringe customer encounters

Ben Weiss

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'Just accept all returns': Clothing store loses hundreds of dollars after assistant manager maliciously complies

Remy Millisky

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'You're closed, we don't have to pay': Karen customers refuse to pay because they stayed after closing due to eggs Benedict brouhaha

Brad Dickson

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‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

Eleonora Bader

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'You should not drink fountain drinks': 20+ restaurant secrets from servers and kitchen workers

Ben Weiss

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'Are you done with your little tantrum?': Waitress humbles entitled customers following an infinite chain of irrational demands

Sienna Varady

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'We're from out of town; we don't feel welcome here': Customers leave a bad review after their server fails to accommodate their seating demands

Sienna Varady

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