customer service

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'Do whatever you need to do': Car dealership maliciously complies with maintenance order, inflates prices, then learns they have to foot the bill

'Do whatever you need to do': Car dealership maliciously complies with maintenance order, inflates prices, then learns they have to foot the bill

'[I] deactivate their keys': Front desk agent discovers special method to get even with Karen customers

'[I] deactivate their keys': Front desk agent discovers special method to get even with Karen customers

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'Feel free to get into the regular line': Entitled Disney family gets owned by the same rules they're trying to circumvent

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'[I was] called a Karen': Cashier freaks out on customer trying to correct a wrong order

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'They literally rammed the car in front of them': Drive-thru operator watches car full of impatient bros rear-end another customer

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'She gets three steps out of the store and drops the phone': 20+ Customers who got the instant karma they deserved

'She gets three steps out of the store and drops the phone': 20+ Customers who got the instant karma they deserved

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Top Tales From Your Server (October 2, 2023)

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'No problem': Belligerent customer insists on being refunded for their own mistake

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'They did what every company would with recorded lines: they pulled the calls': Call center worker hangs up on caller repeatedly, bosses back them up

'They did what every company would with recorded lines: they pulled the calls': Call center worker hangs up on caller repeatedly, bosses back them up

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'Her food [got] as cold as my Frosty heart': Karen insults a fast food manager, forcing them to double check her refund; ends up getting $4.13 instead of $12.99

Jesse Kessenheimer

'You can't use a shopping cart': Customer complies with disgruntled cashier's demands, leading to overfilled checkout counter hassle

'You can't use a shopping cart': Customer complies with disgruntled cashier's demands, leading to overfilled checkout counter hassle

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'We only do deliveries over the phone': Cashier refuses to take delivery order in person, customer calls from the lobby

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'I demanded an apology': Local barista gets back at an insolent customer by serving him and his coworkers decaf until he makes a public apology; it took 3 days

Jesse Kessenheimer

'I've worked here for 25 years... watch me tank the company': Boss dangles 'firing' over veteran employee who left 19-hour shift 3 minutes early, veteran leads rest of employees down path of compliance, leading to boss getting fired

'I've worked here for 25 years... watch me tank the company': Boss dangles 'firing' over veteran employee who left 19-hour shift 3 minutes early, veteran leads rest of employees down path of compliance, leading to boss getting fired

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'She immediately morphed into a Karen': Retail worker refuses to surrender her phone to a Karen customer, points her in the direction of ‘customer service’

'She immediately morphed into a Karen': Retail worker refuses to surrender her phone to a Karen customer, points her in the direction of ‘customer service’

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'[It] makes me happy': Cashier shares their brilliant strategy for dealing with phone-talking customers at checkout

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'That's a 40 hour donation': Job candidate rejects job offer with fiery email after learning they need to work an unpaid "one-week trial"

'That's a 40 hour donation': Job candidate rejects job offer with fiery email after learning they need to work an unpaid "one-week trial"

New micromanager scolds employee for using the company credit card for meals while working overtime, employee decides to write individual expense reports for everything they buy moving forward: ‘By week two, Dave's inbox was flooded’

New micromanager scolds employee for using the company credit card for meals while working overtime, employee decides to write individual expense reports for everything they buy moving forward: ‘By week two, Dave's inbox was flooded’

Employee backs out of their promise to cover coworker's shift after she also demands they take over all of her extra tasks of the day, gets called out: ‘Coworkers should help each other’

Employee backs out of their promise to cover coworker's shift after she also demands they take over all of her extra tasks of the day, gets called out: ‘Coworkers should help each other’

15+ Wedding guests who knew the newlyweds would break up ASAP: 'The groom said "I guess" instead of "I do"'

15+ Wedding guests who knew the newlyweds would break up ASAP: 'The groom said "I guess" instead of "I do"'

Promising job candidate gets a lowball offer, rejects it and leaves arrogant hiring manager aghast in front of his boss: ‘Never sell yourself short’

Promising job candidate gets a lowball offer, rejects it and leaves arrogant hiring manager aghast in front of his boss: ‘Never sell yourself short’

Difficult neighbor moves in at 2:00 AM, resident next door gets even by testing their loud speaker: 'I turned it up to 90%, let the music blast and enjoyed it'

Difficult neighbor moves in at 2:00 AM, resident next door gets even by testing their loud speaker: 'I turned it up to 90%, let the music blast and enjoyed it'

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