customer service

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‘Pretty sure you’re not in the right place’: Entitled customer storms into a random store to complain about the Postal Service then returns a week later to file an 'official' complaint

‘Pretty sure you’re not in the right place’: Entitled customer storms into a random store to complain about the Postal Service then returns a week later to file an 'official' complaint

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Shocked guest experiences hotel horror story after bizarre intrusion from hotel manager: 'He does not take no for an answer'

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'You did this to yourself...': Client locks alarm company installer outside of building without notice to ensure they stop showing up unexpectedly

'You did this to yourself...': Client locks alarm company installer outside of building without notice to ensure they stop showing up unexpectedly

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Entitled neighbor regrets blocking electric vehicle charging installation after buying his own electric vehicle: 'The council is now refusing to install the charging point'

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Police officer blocks barista's driveway, resulting in them being late to make the police captain's coffee: 'Captain proceeds to chew out that officer in front of all of his colleagues'

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Restaurant fires apprentice chef who owns all their recipes, cripples their kitchen: 'The manager clearly began to panic'

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Karen tells shopper they're dressed too casually for a job that isn't even theirs: 'I'm not at my job right now'

'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

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Off duty retail worker plays along when Karen mistakes him for an employee: 'Stop harassing other shoppers'

'I'm gonna bring the food back': Food delivery woman refuses to give customer his food because the drive took too long

'I'm gonna bring the food back': Food delivery woman refuses to give customer his food because the drive took too long

'Your store had to refund [me] $10,000': Customer gets back at power-tripping manager's nonsense policy

'Your store had to refund [me] $10,000': Customer gets back at power-tripping manager's nonsense policy

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27 Retail Employees Compete for the 'Most Audacious Customer' Award

Jesse Kessenheimer

Customer sets manager straight for being impolite to his staff: 'I hope he was momentarily embarrassed'

Customer sets manager straight for being impolite to his staff: 'I hope he was momentarily embarrassed'

'Customer had tantrum over being cut off': Servers and bartenders share their top cringe customer encounters

'Customer had tantrum over being cut off': Servers and bartenders share their top cringe customer encounters

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'Just accept all returns': Clothing store loses hundreds of dollars after assistant manager maliciously complies

'Just accept all returns': Clothing store loses hundreds of dollars after assistant manager maliciously complies

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'You're closed, we don't have to pay': Karen customers refuse to pay because they stayed after closing due to eggs Benedict brouhaha