customer service

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'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

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Off duty retail worker plays along when Karen mistakes him for an employee: 'Stop harassing other shoppers'

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'I'm gonna bring the food back': Food delivery woman refuses to give customer his food because the drive took too long

'I'm gonna bring the food back': Food delivery woman refuses to give customer his food because the drive took too long

'Your store had to refund [me] $10,000': Customer gets back at power-tripping manager's nonsense policy

'Your store had to refund [me] $10,000': Customer gets back at power-tripping manager's nonsense policy

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27 Retail Employees Compete for the 'Most Audacious Customer' Award

Jesse Kessenheimer

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Customer sets manager straight for being impolite to his staff: 'I hope he was momentarily embarrassed'

Customer sets manager straight for being impolite to his staff: 'I hope he was momentarily embarrassed'

'Customer had tantrum over being cut off': Servers and bartenders share their top cringe customer encounters

'Customer had tantrum over being cut off': Servers and bartenders share their top cringe customer encounters

'Just accept all returns': Clothing store loses hundreds of dollars after assistant manager maliciously complies

'Just accept all returns': Clothing store loses hundreds of dollars after assistant manager maliciously complies

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'You're closed, we don't have to pay': Karen customers refuse to pay because they stayed after closing due to eggs Benedict brouhaha

‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

'You should not drink fountain drinks': 20+ restaurant secrets from servers and kitchen workers

'You should not drink fountain drinks': 20+ restaurant secrets from servers and kitchen workers

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'Are you done with your little tantrum?': Waitress humbles entitled customers following an infinite chain of irrational demands

'Are you done with your little tantrum?': Waitress humbles entitled customers following an infinite chain of irrational demands

'We're from out of town; we don't feel welcome here': Customers leave a bad review after their server fails to accommodate their seating demands

'We're from out of town; we don't feel welcome here': Customers leave a bad review after their server fails to accommodate their seating demands

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'He wouldn't serve me': Customer instead tips their waiter's colleague after receiving hostile service

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'I made sure she didn't get any commission': Casually dressed customer returns to high-end store and humbles employee after being refused service

'I made sure she didn't get any commission': Casually dressed customer returns to high-end store and humbles employee after being refused service

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'She avoided eye contact with me': Customer gets back at presumptive sales associate for judging them based on appearance

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Residents refuse to allow neighbor to park under their front yard tree to enjoy the shade, demand neighbor park in his own driveway instead

Residents refuse to allow neighbor to park under their front yard tree to enjoy the shade, demand neighbor park in his own driveway instead

Top employee quits job and starts his own business after boss refuses to give him a raise, he thrives in the new business while old boss struggles: ‘What a fool’

Top employee quits job and starts his own business after boss refuses to give him a raise, he thrives in the new business while old boss struggles: ‘What a fool’

23-year-old boyfriend throws a surprise birthday party for girlfriend and forgets to include her and her friends: ‘It was four people, his best friend, a mutual friend, my roommate, and her friend I didn’t know’

23-year-old boyfriend throws a surprise birthday party for girlfriend and forgets to include her and her friends: ‘It was four people, his best friend, a mutual friend, my roommate, and her friend I didn’t know’

Frustrated employee accidentally fires coworker because of a passive-aggressive e-mail: 'I mean...technically, she got herself fired? But I still feel bad'

Frustrated employee accidentally fires coworker because of a passive-aggressive e-mail: 'I mean...technically, she got herself fired? But I still feel bad'

Mother of Two Children Demands Coworker's Work-From-Home Days To Spend Time With Her Children “Since [He] Doesn’t Have Any,” Her Escalation Gets Management Involved

Mother of Two Children Demands Coworker's Work-From-Home Days To Spend Time With Her Children “Since [He] Doesn’t Have Any,” Her Escalation Gets Management Involved

Manager demands to proofread every email that employee sends, and he maliciously complies, causing problematic delays for the company: ‘We suddenly got loads of follow up requests, responding to which of course needs approval from the manager’

Manager demands to proofread every email that employee sends, and he maliciously complies, causing problematic delays for the company: ‘We suddenly got loads of follow up requests, responding to which of course needs approval from the manager’

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