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'THIS EMPLOYEE IS STEALING': Drive thru worker gets caught adding unauthorized 20% tips to orders

'THIS EMPLOYEE IS STEALING': Drive thru worker gets caught adding unauthorized 20% tips to orders

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'He's lying! Arrest him!': Crazed cookie Karen tries to steal dude's cookies right outside of the store

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‘I win’: Hotel employee outsmarts demanding guest, leading to an unplanned checkout and pricey journey home

‘I win’: Hotel employee outsmarts demanding guest, leading to an unplanned checkout and pricey journey home

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'I don't work here': Guy gets accused of slacking at a job that isn't even his and accosted by another customer

'They wouldn't listen': Employee places $6k order for equipment, receives a $500k server instead, resulting in customer service fraud investigation

'They wouldn't listen': Employee places $6k order for equipment, receives a $500k server instead, resulting in customer service fraud investigation

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'You can't keep sending things back': Demanding couple keep changing their order in attempt to make servers look incompetent in front of manager

'You can't keep sending things back': Demanding couple keep changing their order in attempt to make servers look incompetent in front of manager

Karen barks at $250 bill, shoves manager in front of on-duty officers: ''[They] immediately cuff her'

Karen barks at $250 bill, shoves manager in front of on-duty officers: '[They] immediately cuff her'

‘You’ve got some nerve…': Entitled guest mistreats server, server decides to teach the guest a ‘lesson’ in manners

‘You’ve got some nerve…': Entitled guest mistreats server, server decides to teach the guest a ‘lesson’ in manners

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‘Give me a break…’: Hotel employees driven to breaking point by demanding guest who treats them like her personal nannies

‘Give me a break…’: Hotel employees driven to breaking point by demanding guest who treats them like her personal nannies

'I worked at a pizza place and I got a complaint that we delivered sushi': 20+ fast food workers share their worst customer service experiences

'I worked at a pizza place and I got a complaint that we delivered sushi': 20+ fast food workers share their worst customer service experiences

'I'm going to sue you all and get all you people fired': Furious Karen erupts at movie theater works after they kicked her disruptive kids out

'I'm going to sue you all and get all you people fired': Furious Karen erupts at movie theater works after they kicked her disruptive kids out

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'You trippin bro...': Guest ignores hotel policy, demanding nonexistent membership points from fed up employee

'You trippin bro...': Guest ignores hotel policy, demanding nonexistent membership points from fed up employee

'No refunds, no exceptions': Restaurant refuses to reimburse customer for food they never delivered

'No refunds, no exceptions': Restaurant refuses to reimburse customer for food they never delivered

‘You should have waited’: Server gracefully leaves customer's table a note explaining card was declined, returns only to face a service dispute

‘You should have waited’: Server gracefully leaves customer's table a note explaining card was declined, returns only to face a service dispute

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'I hung up': Caller learns an important lesson after impolite words to service rep

'You put zero tip and I can see that upfront': Customer's order gets held up for hours after shopper decides to teach them a lesson about tipping

'You put zero tip and I can see that upfront': Customer's order gets held up for hours after shopper decides to teach them a lesson about tipping