customer service

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By Unknown
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When stores are about to go out of business, they offer that rare environment where you can hear what employees in the service sector think about you, the customer, even while they're still working. It's like the difference between studying chimpanzee behavior in a zoo and actually going to the rainforest to live with them, Goodall-style. It's a total win.

~OLJ

customer service,dedication,mission,sign
By Unknown
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So what's "dedicatio" anyway? It sounds like something Harry Potter would say when he wants to cast a spell that turns an incorrigibly naughty rat into a Bertie Bott bean or something.

customer service,comcast,phone calls,soundcloud
Via: Ryan Block
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The sad thing is that this is already 10 minutes into the conversation according to the caller:

This recording picks up roughly 10 minutes into the call, whereby my wife and I have already played along and given a myriad of reasons and explanations as to why we are canceling (which is why I simply stopped answering the rep's repeated question -- it was clear the only sufficient answer was "Okay, please don't disconnect our service after all.").

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