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They Just Don't Teach Customer Service the Way They Used to
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Customer Service Comes Through Again
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Let Me Guess...
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You'll Just Ask a Friend For a Ride to the Airport After Reading This Customer Service Catastrophe
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Standard Procedure
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This Customer Had Expectations!
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You Will Call Me By My First Name or Else
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Amazon Support Team Member is Having a Great Day
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A sweet old lady gets no sympathy from a line manager, but a call center employee saves the day | r/talesfromcallcenters Join u/PrisBatty 2y 1 3 1 Sweet old lady gets no sympathy. Not on my watch! L thinking making throwaway this but screw Plus, am on mobile, sorry used work call centre famous luxury travel company. All our training about drilling into us had bend over backwards customer were told customers were paying experience and included us call centre. If they wanted know exact measurement

Old Lady Gets Zero Sympathy, Call Center Employee Saves The Day
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I've Never Met Anyone By That Name
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I Don't Want to Serve You, Customers
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Customer Refuses To Pay, Crew Breaks Down Job
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Now THAT'S Customer Service!
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Maybe You'll Have Better Luck With the Next Rep
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Because it's clearly all your fault it's being returned.

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Finding a Worm in a Salad Quickly Escalated into a Customer Service Story of Excellence

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