Also available as a video here: http://www.youtube.com/watch?v=cAy7ftogjtU

Anyone who has ever worked a customer service gig has likely encountered that one customer who just refuses to be a reasonable human being. When you encounter such an emboldened individual it's really up to you to give them the reality check they're not asking for, for free. This crew certainly delivered. 

Who knows? Maybe he has x-ray vision?

Slightly off topic, but have you been to the websites for Starbucks or Target recently? Have you noticed that they don't have the name of their company on the front page, just the logo? That's the trend. It freaks me out.

~OLJ