customer service

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It Wasn't a Yes/No Question

win travel booked with 47 year layover got the response of the best Skyscanner customer service rep

Layovers Can Make Traveling Annoying, But Having to Wait 47-Years Between Flights Got the Attention of the Best Customer Service Rep You Could Have Asked For

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Your Feedback is Always Given the Necessary Consideration

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You Quite...What?

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"We Hope That Helps" is the Customer Service That Facebook Pages Need

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Make Your Customers Feel Appreciated

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Watch Out Though, Our Phone Support Guy Can Be a Little Snappy

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Restaurant Research Shows That the Customer Isn't Always Right

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If the Customer Still Gives You a 3-Star Rating, Your Product Must Be Orgasmic. Win!

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Let Me Guess...

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The Nine Crusts of Hell

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Standard Procedure

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Epic Response From LEGO To Little Boy's Letter Is How Every Company Should Handle Customer Service

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This is What Being Put on Hold for 3 Hours Will Do to Some People

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The Cold Never Bothered Me Anyway

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New Zealand Firm is Developing the Worst Customer Ever

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HR accidentally sends entire company the results of employees' engagement survey, leading all employees to read through the unfiltered feedback: ‘There were very pointed remarks about management’

HR accidentally sends entire company the results of employees' engagement survey, leading all employees to read through the unfiltered feedback: ‘There were very pointed remarks about management’

Employee is forced to talk to customer service bot instead of a person and ends up developing another bot to run up the company’s AI bill: 'Maybe they'll provide customer service now, instead of foisting the responsibility on a chatbot.'

Employee is forced to talk to customer service bot instead of a person and ends up developing another bot to run up the company’s AI bill: 'Maybe they'll provide customer service now, instead of foisting the responsibility on a chatbot.'

Stairs to Nowhere and Other Bad Ideas: 26 Architecture Fails That Should've Stayed on Paper

Stairs to Nowhere and Other Bad Ideas: 26 Architecture Fails That Should've Stayed on Paper

21 Cooking Fails for Optimistic Home Chefs Learning to Trust the Process (June 10th, 2026)

21 Cooking Fails for Optimistic Home Chefs Learning to Trust the Process (June 10th, 2026)

Boss expects junior new hire to perform like an employee with 10 years of experience: 'I don't even know what my actual job description means anymore.'

Boss expects junior new hire to perform like an employee with 10 years of experience: 'I don't even know what my actual job description means anymore.'

Burnt-out job hunter accepts a position for $105k less than his previous salary, rejoices with a wholesome outlook: 'The job is fully remote!'

Burnt-out job hunter accepts a position for $105k less than his previous salary, rejoices with a wholesome outlook: 'The job is fully remote!'