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Quality Customer Service

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This is What Being Put on Hold for 3 Hours Will Do to Some People

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New Zealand Firm is Developing the Worst Customer Ever

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You Quite...What?

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All He Wanted was a Milkshake, Instead He Left McDonald's with an Incredible Tale of Late-Night Drive-Thru Frustration

Karen threatens an employee with a write-up, and proceed to get a lesson in management | r/TalesFromTheFrontDesk u/Ancient_Ice 1y Join Front Desk Manager Threatens with write-up, and she gets lesson management. Long Backstory working as night auditor at front desk, now those don't know night auditor is like an accounting job balance all paperwork before accounting gets balance every department Restaurant, Bar, Dance Club, conference center, etc. So, our job critical be done correctly every night

Karen Threatens Employee With Write-Up, Gets Lesson In Management

An angry customer refuses to cooperate with tech support, and makes threats | r/talesfromtechsupport Join u/KrazeeLadee2 256d not restarting my modem! l'd sooner drive full 175 miles HQ punch Long Soooooo among literally thousands calls had my 4 years tech support an ISP, this guy really took cake apotheosis all those calls most infuriating yet hindsight) hilarious call ever had my life. He came on fairly quiet Saturday morning, and conversation started quite normally Good morning, this is

Belligerent Customer Won't Cooperate With Tech Support

A sweet old lady gets no sympathy from a line manager, but a call center employee saves the day | r/talesfromcallcenters Join u/PrisBatty 2y 1 3 1 Sweet old lady gets no sympathy. Not on my watch! L thinking making throwaway this but screw Plus, am on mobile, sorry used work call centre famous luxury travel company. All our training about drilling into us had bend over backwards customer were told customers were paying experience and included us call centre. If they wanted know exact measurement

Old Lady Gets Zero Sympathy, Call Center Employee Saves The Day

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Guess What, Fool?

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There's Always That One Customer...

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This Guy's Thoughtful Hotel Room Request For His Girlfriend is a Jurassic Win in Customer Serivce

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Welcome to Retail Life

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The Nine Crusts of Hell

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He Prefers DMRs to ACRs

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Infuriating Service Call of the Day: Comcast Cancellation Request Gone Wrong

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That's some Updgrade Package, Mr. Sanchez