customer service

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Tumblr Thread: Aggressive Generosity Combats Boomer Selfishness

It's quick little tales like this that manage to temporarily restore our faith in humanity. This dude did not have to intervene when the Karen in front of them was making the Dairy Queen employee's shift all the more unpleasant, but they did. Oh yes, they did, and they did so when it came at zero benefit to them. That's the selfless kindness that the world needs. Plus, picturing Karen's face when she continued to witness someone else actively offsetting her toxic antics. 

A Tumblr post about a customer counteracting angry Karen with kindness | unclefather cashier: l'm sorry 's going be 5 minute wait food old people: let speak manager. This never would have happened my day. And yet all want minimum wage raised going kill cashier sorry 's going be 5 minute wait food
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Old Lady Gets Zero Sympathy, Call Center Employee Saves The Day

Oh man, buckle right on up for a feels trip. This sweet old lady never met a mean and inconsiderate call center manager's attitude with anything but patience and understanding. It's amazing how, considering what she was going through with the love of her life. Fortunately, there was a particular call center employee on hand that prioritized helping make this lady's request come true, to just shine a little bit of light on the darkness of the situation. Beautiful stuff, really. 

A sweet old lady gets no sympathy from a line manager, but a call center employee saves the day | r/talesfromcallcenters Join u/PrisBatty 2y 1 3 1 Sweet old lady gets no sympathy. Not on my watch! L thinking making throwaway this but screw Plus, am on mobile, sorry used work call centre famous luxury travel company. All our training about drilling into us had bend over backwards customer were told customers were paying experience and included us call centre. If they wanted know exact measurement
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Customer Called Out for Making Store His Personal Gem Show

It's no secret that online review sections have become a battleground of sorts between entitled customers and concerned owners with a whole lot of time on their hands. What gets sweet is when a lying customer gets taken to the cleaners, like this lying Karen who got decimated by this owner's response. For more retail stuff, here are dumb complaints employees had to deal with.

Owner responds to bad customer review who brought rocks to verify | Robert Hamilton have been store many times and spent respectable amount money came one day with some stones and crystals ask they were (some which purchased there owner came out side-room and basically lost her mind refusing even look at had. She would not even let explain some my collection purchased there WILL NEVER SET FOOT STORE AGAIN WILL WITHER GO OTHER STORES LOCAL AREA OR DRIVE SOUTHERN
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17 Rude Comments From Customers That'll Leave You Uncomfortably Shocked

These customers are in dire need of a reality check. The toxic entitlement, blatant rudeness is next-level. 

Whisper confessions of rude comments that customers said
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