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    'My wife and I were set on no more animals, but how could you say no to this face?': Innocent tortie dumped in gas station parking lot, couple happily adopts her despite having senior cat and two dogs
    'My wife and I were set on no more animals, but how could you say no to this face?': Innocent tortie dumped in gas station parking lot, couple happily adopts her despite having senior cat and two dogs
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    Boss issues formal warning to employee during her approved vacation in Cabo for missing a meeting added to her work calendar while she was out of the country
    Employee gets caught pretending to look busy with no actual work, now has a meeting scheduled with upper management about "role clarity"
    Employee gets caught pretending to look busy with no actual work, now has a meeting scheduled with upper management about "role clarity"
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    Neighbor constantly asks working mom to babysit her daughter, ignores her when she says she's overwhelmed: 'I don't have childcare'
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    'She told me I was "erasing" her son's identity': New mom demands that everyone call newborn by his elaborate full name, considers limiting contact with 30-year-old brother for using nickname
    Dad goes through 15-year-old son’s phone and finds out he has a PS5 at his mom’s house, he demands son bring it to his so his 6 stepsiblings can play too, son refuses: 'It’s going to get broken with 6 kids running around'
    Dad goes through 15-year-old son’s phone and finds out he has a PS5 at his mom’s house, he demands son bring it to his so his 6 stepsiblings can play too, son refuses: 'It’s going to get broken with 6 kids running around'
  • customer service

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    Epic Response From LEGO To Little Boy's Letter Is How Every Company Should Handle Customer Service

    Author image for mattstaff mattstaff
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    It Wasn't a Yes/No Question

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    You Aren't a Number, But Please Take One

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    Maybe You'll Have Better Luck With the Next Rep

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    No Bell, No Service

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    Finding a Worm in a Salad Quickly Escalated into a Customer Service Story of Excellence

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    Setting Measurable Goals and Objec

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    Untitled

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    He Prefers DMRs to ACRs

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    An angry customer refuses to cooperate with tech support, and makes threats | r/talesfromtechsupport Join u/KrazeeLadee2 256d not restarting my modem! l'd sooner drive full 175 miles HQ punch Long Soooooo among literally thousands calls had my 4 years tech support an ISP, this guy really took cake apotheosis all those calls most infuriating yet hindsight) hilarious call ever had my life. He came on fairly quiet Saturday morning, and conversation started quite normally Good morning, this is

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    Author image for mattstaff mattstaff
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    customer service bars list facebook notes Video win - 1054213

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    Story of Karen Customer who claims to know CEO, tech support calls her bluff

    Karen Says She Knows CEO, Tech Support Calls Her Bluff

    Author image for Eric Lund Eric Lund
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    A sweet old lady gets no sympathy from a line manager, but a call center employee saves the day | r/talesfromcallcenters Join u/PrisBatty 2y 1 3 1 Sweet old lady gets no sympathy. Not on my watch! L thinking making throwaway this but screw Plus, am on mobile, sorry used work call centre famous luxury travel company. All our training about drilling into us had bend over backwards customer were told customers were paying experience and included us call centre. If they wanted know exact measurement

    Old Lady Gets Zero Sympathy, Call Center Employee Saves The Day

    Author image for mattstaff mattstaff
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    Trending Now

    'I can't keep it to myself anymore': 35-year-old millennial engineer claims that older employees are making their work "impossible"

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    23-year-old contributing to groceries and chores refuses to start paying rent while older brother lives for free at home: 'I made it very clear to my parents'

    23-year-old contributing to groceries and chores refuses to start paying rent while older brother lives for free at home: 'I made it very clear to my parents'

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