The sad thing is that this is already 10 minutes into the conversation according to the caller:
This recording picks up roughly 10 minutes into the call, whereby my wife and I have already played along and given a myriad of reasons and explanations as to why we are canceling (which is why I simply stopped answering the rep's repeated question -- it was clear the only sufficient answer was "Okay, please don't disconnect our service after all.").
You're gonna be in a world of hurt when I find you. AND THE WORLD OF HURT HAS A RAMP SO IT'S ADA ACCESSIBLE B*H!!!
Looks like Dreamworks has found a new concept for a movie. It'll be about a dinosaur who feels alone and isolated from other dinosaurs because of his drug problem, and he becomes hostile and bitter. Eventually a plucky and fast-talking pterodactyl named Pewt befriends him, despite his initial recalcitrance, and the two save Dinoville from time-travelling big-game hunters by giving them so many hallucinogenics that the hunters wander off a cliff and fall to their doom. The citizens of Dinoville now learn to accept and tolerate the dinosaur's drug habit and the dinosaur, in turn, learns to love them back.
Wes Metcalfe posted a complaint on the wall of the Facebook page of British supermarket Tesco about finding a dead worm in a cucumber.
The complaint spiraled out of control and included Oasis covers, a funeral, and some of the best damn customer service in the history of the planet.
If Rob from Customer Care doesn't get a promotion/raise/bonus out of this, I will have officially lost all faith in humanity.
RIP William
"If I have to listen to smooth jazz while on hold for 45 minutes, I'm at least going to do something fun on my laptop while I wait!"
These high-maintenance or otherwise impossible customers really shouldn't be allowed out in public. No way in hell the employees themselves are getting paid enough to put up with these kind of rage-inducing, jaw-droppingly brainless situations. Maybe we should just get these poor misguided folk some instruction manuals on how the real world operates.
