In the world of client service, there's a common belief: go to any length—great lengths—to keep all clients satisfied, under contract, and coming back for more. Most managers frown deeply upon contract cancellation notices, forcing workers to submit justification for cancellation along with what their work group did to try and retain the customer. At the end of the day, the number of contracts signed versus the number of contracts lost is the only metric that's being tracked, so that's the only…

First impressions are important when establishing a working relationship, so important that people tend to read way too far into things during the first interview. It's not unheard of for interviewers to take one single harmless thing you said and extrapolate it into some wildly imaginative reason why you're a risk to hire. Tell the wrong interviewer you like baseball, and maybe they'll decide you're not fit for their team since baseball reminds them of their resentful father who tried to force…

If you have ever worked part-time or seasonal jobs, you know how hectic schedules can get, especially during holidays when most people take time off to travel or be with their family. The open shifts are sadly diverted to the few employees who can still work, leaving them slammed with overtime for their so-called part-time gig.

Working from home has its perks. But you know how irritating it can get if you've ever tried to do it with other people in the house (like during the pandemic). The couple in the story both work from home, and her spouse has developed the annoying habit of following her around the house whenever he's on a business call. It started off innocent...

The burnout from being overworked and from constant exposure to a toxic workplace environment can really creep up on you. One day, you'll think that you're doing fine, under a lot of pressure and stress, but managing it just fine. The next, your composure shatters, and everything you've been enduring hits you like a ton of bricks. Suddenly, you feel the weight of it all. No energy and sinking, you're now struggling to keep your head above the water level of all the tasks you have to complete.

When an employee leaves a company, there's a duty-vacuum that opens up in their wake. All of the responsibilities that that employee once did are now left to the devices of those left behind. Usually, it's simply a nuisance until the higher ups hire someone new, but for some, that opens a door of opportunity into a promotion. Right?!

These auto body workers were surprised that one customer was throwing a fit over a pretty minimal fee … it was just $5. Depending on who you ask, $5 could be almost no money, or it could be quite a lot. If you're trying to buy a meal for your whole family with $5, it won't get you very far. But if you've lost your wallet and a bus ticket home costs $3, that crumpled $5 bill in your pocket is a life saver. Plus, in the grand scheme of things, spending an extra $5 at an auto body shop is just a d…

A long time ago I was working for a small company in a niche industry. I represented 50% of the sales team and between me and my coworker, we balanced and managed a company making millions of dollars a year in sales revenue. Despite the herculean efforts between myself and my other coworker, we both took home a meager salary and made peanuts to the dollar. How is it normal that companies– even small ones –can finagle their team out of money that they're earning simply because of their title?

Is it illegal to discuss your salary with your coworkers? Technically no, but it can make some waves in the workplace that some employees– and management –definitely don't want to address. Perhaps some people get awkward about their financial privacy and don't want the soccer moms in the cubicle next door that they CAN DEFINITELY afford to sponsor their child's next fundraiser.

This lawyer cares much more about their clients than their bosses do. Unfortunately for u/TheRealJohnGalt22, their bosses feel the opposite: forget about the clients, just run cases through as fast as humanly possible. In this work environment, partners at a law firm told one lawyer that they should take a “quantity not quality” approach to the complaints they needed to file. We all want to feel valuable and important at our jobs, and no one ever wants to hear that kind of language from a boss.…

It really feels horrible when an employer retaliates for the simple reason that you gave notice. After all, we're taught and given the expectation that if you don't want the bridge, you give notice to your job, even if you know that the conversation is going to be contentious. But the problem is the entire arrangement is built on trust; you're trusting that they'll show you the same respect you gave them in giving notice and not exercise their right to terminate you immediately. The problem is…

We often talk about work-life balance these days, with many folks managing to keep their professional and personal lives completely separate, meaning no work at home (rip remote workers). However, what happens when a personal issue becomes a work issue, too? That's the situation the OP found herself in. OP has been working at her company for a while now, and there's this colleague who seems to harbor some envy. We will call her Karen.

This bank is not banking. You'd think the one thing banks would know how to do is to hold and distribute money , but you'd be mistaken. If you've ever worked in retail or food service, then you probably know that needing more change for your cash register till is an ongoing thing. Especially on the busiest days, cashiers need refills on their quarters and dimes fairly often in order to avoid giving customers like $.65 in pennies and nickels . Even in a world where lots of people pay for almost…

Navigating a troublesome coworker in the workplace is a daunting experience. With them creating trouble at every turn and drowning you and your teammates in false reports to managers and HR, it's sometimes hard to know where to turn, constantly treading on broken glass-covered thin ice as you all wait for the coworker to either resign or get fired so that you can all return to a peaceable existence. It's wild how the presence of this one person can turn a team on its head , which kinda makes yo…

You find out a lot about someone when they attain a petty position of power, do they take up the mantle reluctantly? Or do they wield their tiny shred of power with impunity? Sometimes you might be surprised to discover how someone reacts , but more often than not the latter category is easy to spot from a mile away.

One company was going through growing pains, and it's workers were feeling the pinch. Most small businesses fail. Perhaps you've heard that old wisdom that nine out of ten startups don't even last more than a year or two. Only the companies that rise above are able to stick around, but even then, not every business is able to scale up. It's something that has to be done with caution. In this case, u/calladus shared that they were working for a company that went from being a tiny privately owned…