tech support

Karen thought she could get through on a lie, but had another thing coming when tech support got wise to her BS. For a more direct approach, here's a boss who used an eye gag to remove some problem customers. And sometimes, fellow customers join in, like this customer who weaponized the tip jar to defeat a Karen.

We've seen our fair share of bosses that never should've been put in their places of power in the first place. With that being said, it's nothing short of deeply satisfying to see a boss show the rest of the world why they were given the reins like they were. This boss pulled off some straight up tech support magic, and left everyone else in speechless awe. Pretty awesome that she was able to extract that number in under 8 minutes. You don't even need to know what that means to appreciate the timely manner with which she pulled it off. 

It's not crazy to wonder, maybe there's a way to avoid having a piece of equipment risk explosion if one computer monitor fails. Not trying to be pushy here, but it's a thought. Tech support sees its own share of nightmares, and we should thank them every day for solving the problems everyone else seems so inept at dealing with. For another fun tech support story, here's the tale of Miss Jones.

The more tech support tales that we come across, the deeper our appreciation becomes for all the cluelessness that IT wizards encounter on a daily basis. They really cross paths with some folks that genuinely don't know how to turn off their computers. Take this regional director for instance. The poor tech support employee involved in the painstaking interaction is forced to patiently guide them through the proper way to actually reboot their computer. And for the record, no, a black computer screen does not necessarily mean that the computer is in fact off. 

Check out some more juicy tech support drama with this tech support employee who got fired and unfired on the same day. What a trip. 

It sounds like this unfortunate tech support employee was stuck muddling through a gig that suffered the inevitable pitfalls of having an incompetent manager on duty. Honestly this dude J sounds like a complete waking nightmare to work alongside. We're just glad to hear that this dude was able to get out of the toxic job eventually. 

Check out another tech support horror story with this company that insisted on their server not being fixed, and then the fallout that ensued. 

Some people and companies really are their own worst enemies. In this particular tale of tech support absurdity we get to sit back and witness the inevitable fallout of a company insisting that their faulty server shouldn't be fixed. This story also shows the importance of getting everything in writing. Those emails can end up being very helpful when it comes to keeping the incompetent folks accountable for their self created failures. 

Check out some more tech support glory with this man who insisted that he knew better than IT and then learned otherwise. 

Man, this is one of those outrageous tech support tales that almost seem too full of cluelessness to be real life. We have what seems to actually be a perfectly reasonable CEO who ends up being strung along for an ungodly long amount of time, because multiple senior network engineers are unable to put their heads together to resolve a rudimentary tech issue. The thing about taking video calls is if you want folks to be able to see/hear you, you've got to allow for those functions to run on your phone. You'd think this would be common sense, but hey, some tidbits of common knowledge are lost on folks. At least the matter was resolved. 

Anyone who has ever worked tech support knows that the job is brimming with testy customers that seem to have a relentless vendetta toward taking out all their angst about this wild life, on the very people that are just trying to help them figure out how to use their technology. This results in some seriously unfortunate interactions. People just need to play nice with one another. Check out another tech support "glory story" with this person who changed their phone password, couldn't charge their phone, and then assumed that their phone was dead. 

Man, you've really got to hand it to the tech support employees of this wild world. They're really out there on the frontlines, weathering all kinds of profound stupidity. In this case, we have a tech support employee dealing with an irritated customer who is convinced that their phone's dead because they changed their password, and then the phone wouldn't charge. I mean, really, where do you even start with something like that? 

There's no question that tech support people need heroic levels of patience. If you're working tech support you can pretty much rest assured that you're about to encounter some hopelessly lost soul at some point that really never should've bought a computer in the first place. Some of these moments of tech support gore are straight up heinous. Not to mention the cringeworthy levels of imminent danger that are evident in these gnarly tech fails. Check out some more tech support gore with this story about an employee being stalled for four hours over a "broken mouse."

Anyone who has ever worked a job in tech support is likely well accustomed to a wealth of computer users not understanding the simplest of things. It's like we have all this wonderful technology available at our disposal, but sometimes folks fall through the cracks, and really need all the help they can get over things that should be common sense. In this wonderful scenario we have a computer user who somehow doesn't understand how tabs work. Just digest that one for a second. Check out more times that tech support ended up facing waking nightmares over here. 

Yep, if you've worked in an office that uses computers you've likely worked alongside at least one person who seems to possess a daunting, stubborn ignorance when it comes to running with clear instructions from the team's resident tech wizard. This particular tech wizard actually handled the frustrating confusion they received from their clueless coworker with nothing short of a saintly patience and understanding. Good for them. Check out some times that tech support faced waking nightmares over here. 

It's okay to not be great with computers. Most of us don't know how to put together a computer. But when it gets to the point that you're calling tech support because you didn't know that a computer has to be turned on? That's when it should be okay to ridicule you and whoever trained you. For a triumphant tale of IT, here's one where a horrible business Karen got booted by an IT employee.

Communication is key, and this manager who couldn't pay enough attention to make his own password got exactly what he asked for. As it turns out, this kind of thing isn't so rare. For another time someone at work wanted something but wasn't clear enough, here's a boss who demanded a demolished office but got more than that.

Computer trouble is a mystery to a lot of people, so it makes sense that it'd be easy to miss something. It's strange to look back and realize something you didn't know was going wrong, like these things people later discovered were illegal. For some funny scammer revenge, here's a scammer who got trolled with made up neighbor drama.

This would appear to be a case of Karen's son trying to sabotage his computer, so that he was able to get a new one. Unfortunately, Karen approached the situation with stubborn ignorance and some belligerence to wash the whole mess down. Check out some more juicy Karen drama with this chill teacher who foiled an anti-breakfast Karen.