tech support

Anyone who has ever worked tech support knows that the job is brimming with testy customers that seem to have a relentless vendetta toward taking out all their angst about this wild life, on the very people that are just trying to help them figure out how to use their technology. This results in some seriously unfortunate interactions. People just need to play nice with one another. Check out another tech support "glory story" with this person who changed their phone password, couldn't charge their phone, and then assumed that their phone was dead. 

Man, you've really got to hand it to the tech support employees of this wild world. They're really out there on the frontlines, weathering all kinds of profound stupidity. In this case, we have a tech support employee dealing with an irritated customer who is convinced that their phone's dead because they changed their password, and then the phone wouldn't charge. I mean, really, where do you even start with something like that? 

There's no question that tech support people need heroic levels of patience. If you're working tech support you can pretty much rest assured that you're about to encounter some hopelessly lost soul at some point that really never should've bought a computer in the first place. Some of these moments of tech support gore are straight up heinous. Not to mention the cringeworthy levels of imminent danger that are evident in these gnarly tech fails. Check out some more tech support gore with this story about an employee being stalled for four hours over a "broken mouse."

Anyone who has ever worked a job in tech support is likely well accustomed to a wealth of computer users not understanding the simplest of things. It's like we have all this wonderful technology available at our disposal, but sometimes folks fall through the cracks, and really need all the help they can get over things that should be common sense. In this wonderful scenario we have a computer user who somehow doesn't understand how tabs work. Just digest that one for a second. Check out more times that tech support ended up facing waking nightmares over here. 

Yep, if you've worked in an office that uses computers you've likely worked alongside at least one person who seems to possess a daunting, stubborn ignorance when it comes to running with clear instructions from the team's resident tech wizard. This particular tech wizard actually handled the frustrating confusion they received from their clueless coworker with nothing short of a saintly patience and understanding. Good for them. Check out some times that tech support faced waking nightmares over here. 

It's okay to not be great with computers. Most of us don't know how to put together a computer. But when it gets to the point that you're calling tech support because you didn't know that a computer has to be turned on? That's when it should be okay to ridicule you and whoever trained you. For a triumphant tale of IT, here's one where a horrible business Karen got booted by an IT employee.

Communication is key, and this manager who couldn't pay enough attention to make his own password got exactly what he asked for. As it turns out, this kind of thing isn't so rare. For another time someone at work wanted something but wasn't clear enough, here's a boss who demanded a demolished office but got more than that.

Computer trouble is a mystery to a lot of people, so it makes sense that it'd be easy to miss something. It's strange to look back and realize something you didn't know was going wrong, like these things people later discovered were illegal. For some funny scammer revenge, here's a scammer who got trolled with made up neighbor drama.

Sometimes you're having a conversation with a human being that you otherwise thought was perfectly rational, and not prone to fits of blind and entirely irrational rage, and then they pull a fast one on you. This particular customer opted for being a waking nightmare. Fortunately, the tech support employee who fielded the situation kept their cool, and it all worked out in the end. 

This would appear to be a case of Karen's son trying to sabotage his computer, so that he was able to get a new one. Unfortunately, Karen approached the situation with stubborn ignorance and some belligerence to wash the whole mess down. Check out some more juicy Karen drama with this chill teacher who foiled an anti-breakfast Karen.

Well, that is what she wanted, right? After a long stretch of bullying and threats, this employee finally called Karen on her word and got rid of her account. IT workers receive some ridiculous requests on a day-to-day basis, and that's when they're not even dealing with a malicious and absurdly demanding Karen.

There's that age old problem of being hired to do a job that works on a task by task basis, but you're still paid hourly, so half of your time is spent pretending to do your job just so management stays happy. These guys said screw that. For some funny IT stories, here are ridiculous requests IT workers received.

Most of us aren't computer people, but we kind of know that you're not supposed to drill holes in your mouse or hammer anything into your USB port. You don't need to be in IT to know that these moments of Tech Support Gore can be pretty difficult to look at. For more proof that people suck with technology, here are ridiculous requests that IT workers received.

Sure, we're not all geniuses with computers. But at this point in time, when computers have been a necessity for most households and workplaces for a few decades, it's a little ridiculous when someone doesn't know that you can't print a clickable link. Tech support gets some ridiculous requests, and some of them are even mean, like this Karen who had her bluff called and had her website deleted.

People have such a limited understanding of technology that the office tech support person can seem like a literal godsend. IT has to deal with some of the worst tech support gore around, and managers who don't know what computers are. This guy had to deal with a problem printer, and used an unorthodox method.

These tech support moments are pure nightmare fuel. It's a wonder that these people were able to get their machines and internet and whatnot to work like it did.