tech support

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Owner Fires IT Guy, Completely Sabotages Own Business

Is there a quicker, more sure-fire way to sabotage your own company than firing everyone and deleting all of your valuable work-related data? It's like this owner was trying to ruin himself as fast as humanly possible. It's never a good idea to screw over the IT guy. Case in point, this time management illegally banned overtime pay and IT got it all back.

Business owner fires staff in the middle of project and has fired IT guy delete important data, ruins his business
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Lazy Manager Gets Caught Lying, Employee Gets Promoted

It's remarkable how some folks end up in the positions of power that they do. It sounds like the manager in this tech support tale was proactively playing with fire, and eventually all of their lazy, deceptive antics caught up with them. The employee getting the promotion is really the icing on the cake. If you're looking for some more entertaining tech support content, check out this tech support tale about a belligerent customer who refused to cooperate with tech support

A lazy manager lies to get out of work, gets caught sleeping, employee gets promoted.
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CIO Calls Up Manufacturer, Threatens Lawsuit, Learns Sleep Deprivation Results In Fails

When your brain doesn't get enough of that sweet sleepy time, easily avoidable fails are pretty much inevitable. In this case, we have a panicked, frustrated CIO call up a manufacturer, proceed to threaten a lawsuit, and then ultimately confront the humbling moment that is realizing sleep deprivation often translates to unnecessary fails. We're just glad that it all worked out, and that this tech support employee got a well deserved bonus when it was all said and done. 

CIO calls up manufacturer, threatens lawsuit, and then learns that lack of sleep results in errors.
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Store Manager Doesn't Understand How USB Cables Work

It's tech support tales like the one we have here that really lead us to question how some folks end up in the qualified positions of power that they do. Like, a manager who somehow doesn't understand how USB cables work. How does that even happen? Our hearts go out to the coworkers that had to deal with that whole frustrating situation. For another tech support tale check out the time that Karen spilled water all over some power outlets, and then bothered tech support to fix the impressive fiasco

Store manager doesn't understand how USB cables work.
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Karen Coworker Spills Water All Over Power Outlets, Expects Sys Admin To Fix It

Sys admins have to put up with all kinds of unnecessary nonsense while on the job. It could be a panicked mom who washed her kid's computer and then didn't understand why it didn't work. Or perhaps, something more outright absurd like what we have here. The dude's Karen coworker spilled a whole ton of water all over some power outlets, and then "didn't understand" how that would manifest in the power being cut out in her work station. Was she just too embarrassed to own up to the truth, or what? That seems like the most believable possibility. 

Karen spills water all over the power outlets, and then expects a sys admin to fix it.
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Company Won't Upgrade Manager's Computer, Manager Forces Company's Hand

Nothing can quite bring the blood to a boil like having to deal with a stubborn company that won't be reasonable when it comes to entirely reasonable demands. Fortunately (or unfortunately for the company) this manager was able to exercise some ingenious strategy when it came to forcing their company's hand, and getting the computer upgrade they desired. For another glory story from the tech support world check out this tale about a shady manager who tried to impersonate an employee, and proceeded to fail miserably

Manager wants computer upgrade, company won't hook it up, manager forces company's hand.
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Shady Manager Tries To Impersonate Employee, Tech Support Shuts Manager Down

Honestly, this manager sounds like he's all kinds of shady. It's moments like the one we hear about in this tech support tale that further demonstrate the value of hard working and aware tech support employees. "Joe" was trying to pull off what very well could've been a criminal action. Fortunately though, he came up short and got humiliated in the process. 

Manager tries to impersonate an employee, and tech support puts manager in his place.
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Mom Washes Kid's Computer, Tech Support Catastrophe Ensues

Oh mom, her heart was in the right place. Little did she somehow not know that the act of washing a computer would result in the technology being completely ruined. Just imagine being the poor tech support employee caught up on the other end of this absurd debacle. For some more tech support drama check out this customer who tried to get a tech support employee fired, and then ended up being showed up in the process. 

Mom washes her kid's computer and then doesn't understand why it doesn't work anymore.
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Belligerent Customer Won't Cooperate With Tech Support

Sometimes you're having a conversation with a human being that you otherwise thought was perfectly rational, and not prone to fits of blind and entirely irrational rage, and then they pull a fast one on you. This particular customer opted for being a waking nightmare. Fortunately, the tech support employee who fielded the situation kept their cool, and it all worked out in the end. 

An angry customer refuses to cooperate with tech support, and makes threats | r/talesfromtechsupport Join u/KrazeeLadee2 256d not restarting my modem! l'd sooner drive full 175 miles HQ punch Long Soooooo among literally thousands calls had my 4 years tech support an ISP, this guy really took cake apotheosis all those calls most infuriating yet hindsight) hilarious call ever had my life. He came on fairly quiet Saturday morning, and conversation started quite normally Good morning, this is
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Tech Support Has To Explain What Different Computers Are

Sure a desktop file can definitely look like a link that anyone can access, but that doesn't make it so. This employee shut down a ridiculous request with an extremely clear metaphor. Tech support has to face some real wildness in the form of harsh moments of technological gore as well as bluffing Karens and customers who don't understand what "wireless mouse" means.

Tech support explains to coworker that files on her computer can't be opened by another computer
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Woman Demands Instant Tech Support Service, Gets Denied, Gives Earful, Misses Flight

Man, there's something terribly fascinating about watching someone who stubbornly refuses to get out of their own way. Like they have some sort of subconscious vendetta to engineer their own demise. It can honestly be sad sometimes. In this case though, folks might be able to have a good laugh. You have an impatient lady come right out of the gate with a fiery temper and entitlement, and then ultimately end up missing her flight because she wouldn't just take a deep breath and be a reasonable human being. For some more absurdity from the tech support world check out the time a mom washed her kid's computer, and then a tech support catastrophe ensued

Woman demands instant tech support service, gets rejected, gives manager earful, and then misses her flight.
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Customer Tries To Get Tech Support Employee Fired, Employee Shows Customer Up

There's nothing we love to see more than an entitled, aggressive, straight up toxic customer get their rightful comeuppance after issuing threats to an employee. We can only imagine how stressful this must've been for the tech support employee to navigate, but to see them come out on top when it's all said and done makes it all worth it. For some more gold from the tech support world check out the time that tech support had to explain what computers are

Aggressive customer tries to get a tech support employee fired, and it goes on to backfire for the customer.
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Boss Disregards Tech Support's Friendly Advice

Many of us have ended up fielding our unfortunate share of lengthy updates that can then end up making it very hard for us to do our jobs, because our computers end up being necessarily incapacitated while they're updated. With that being said, the bossman in this tech support tale certainly learned his humbling lesson after pressing the very button he was advised to not press. Learn something new every day. Check out another ridiculous tech support tale with this lady who bought a wired mouse, and then got angry that it wasn't wireless

Boss ends up disregarding tech support's friendly advice.
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Man, nothing quite melts our hearts like seeing some scammers get their rightful comeuppance. If you enjoyed this glitter bomb video, we definitely recommend you check out the time that package thieves and porch pirates were bested by a glitter bomb over here

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Harsh Moments of Technological Gore

There are two kinds of device owners, people who revere their laptops like a hollow Easter bunny made of flammable glass, and the other ones. The ones who store pieces of bologna in disk trays and drill speed holes in their keyboards, or people like this lady who claimed her computer was losing files, but was actually just deleting them. So naturally, tech support has to face some waking nightmares.

tech support gore, ruined technology and destroyed computers
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Lady Buys Wired Mouse, Is Angry It Isn't Wireless

Tech support has to field some of the least tech-savvy people on the planet, like it's literally their job to help people who can't figure this stuff out. Technology is hard to grasp, but that's becoming less of an excuse when computers have been pretty ubiquitous in homes and offices for going on 30 years now. This difficulty leads to some absolutely absurd moments like people not realizing they're deleting all their files or Karens who try to bluff their way through the system. Sometimes the systems themselves are absurd, like this IT guy who learned a machine was stuck on "explode."

lady buys wired mouse and gets angry at tech support when it isn't wireless
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