Trying to blow that smoke during an interview is a surefire way to lose credibility and respect from whoever is interviewing you, right off the bat. The thing about the game of lies is that it can oftentimes be very easy to see right through by the people that have a decent enough grasp on their senses. In the case of interviewee "X", their whole schtick didn't end up working out too well for them at all. It sounds like they were just the kind of employee that multiple companies didn't particularly enjoy having around. Hopefully they learned their lesson. For some more juicy tech support drama check out the time that a company continually demanded a password, how tech support said no, and then the drama that ensued.
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What in the world would people do without IT? Seriously. Just take the guy that we have in this humorous tech support tale. For whatever reason he was leading a life where he assumed that flames erupting from his computer were a totally normal and acceptable function of the device. Well, it sounds like even after the IT dude showed up to smooth over the issue, the guy still left the interaction puzzled by why there wasn't a "stop the smoke" button. For another tech support tale check out the time that a man assumed his computer would work during a power outage.
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Man oh man, our hearts really go out to the poor people that are working tech support and having to deal with the wildly, hopelessly entitled human beings in this world. In this case, it sounds like Karen was very, very lost. Basically, she got all enraged over her computer literally having a desktop function. Like, what do you even do with that? If you're looking for another juicy tale from the world of tech support check out the time that a client dragged out a ticket for days, and never realized that their device just wasn't plugged in.
Our hearts truly go out to the people in this world that are working tech support. By its very nature the standard tech support job unfortunately brings with it the inevitable series of impossibly testy and ignorant customers. It's honestly a wonder that some of these people are able to make it in this day and age with things being as technologically-infused as they are. It sounds like this particular client wasted people's time to no end, and couldn't have cared less about it. For another ridiculous tech support tale check out the time that a customer believed that the internet literally runs on magic.
There are some people in this world that are hopelessly lost when it comes to keeping up with the rapid pace of technological advancements that this era continues to welcome in. Some customers really need the intensely informative instruction manuals that cover every nook and cranny of how to properly operate a computer. And yes, sometimes that could mean clarifying for the customer that they will in fact need to charge their computer every now and again. I love the twist at the end here from the customer when she drafts up some absolutely bonkers reasoning behind how her computer's charger came unplugged. For another tech support tale check out the time that a wholesome IT bro managed to revive a totally destroyed laptop.
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Nothing quite warms the heart like a story where you see an aggressive and entitled individual literally, mindlessly proceed to make their life way harder than it needs to be. This Karen decided to ignore the advice from customer service regarding her DirecTVs. Basically, she wasn't making her minimum payments, her TVs stopped working, she still had a couple that somehow worked, and then those kicked the bucket too after a whole system refresh. A whole system refresh mind you that she requested herself.
Unbelievable. For another tale of malicious compliance check out the time that a customer demanded a refund for their own mistake, and then how the call center maliciously complied.
Hopefully at least someone involved in these wild series of conversations felt nothing short of immense gratitude over the fact that their business wasn't completely destroyed by a user that had the wherewithal to try out the password assigned to every user. It sounds like the company got by purely because nobody ever honestly thought that the password could be so obvious. Somehow, that whole approach to security seems like it can work sometimes. Just a bit of a gamble. For another ridiculous tech support tale check out the time that a customer thought that the internet runs on magic.
You've really got to hand it to the employees that are immersed in the grueling world of tech support. So many of them actually possess the patience of saints. I mean, how many calls can you realistically take from outrageously clueless customers before you just up and look for a new gig? I don't know, man. In this wonderful scenario we have a customer who seemed to believe that the internet runs on magic. Oh well, learn something new everyday. For another tech support tale check out this story about a man who assumed that his computer would run during a power outage.
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IT has to deal with so many stories of corporate BS, like this tech support employee who got fired and unfired on the same day. They even get to see the horrible things people do to their own technology, like these excruciating moments of tech support gore. But the fact remains, most people need IT as badly as they need oxygen, because without them, life as we know it would grind to a halt.
There are two kinds of device owners, people who revere their laptops like a hollow Easter bunny made of flammable glass, and the other ones. The ones who store pieces of bologna in disk trays and drill speed holes in their keyboards, or people like this lady who claimed her computer was losing files, but was actually just deleting them. So naturally, tech support has to face some waking nightmares.
Yeah man, that's not how it goes. This guy apparently assumed that his computer would be able to function during a power outage, by running off of a watch battery. Suffice to say, that's not how it works at all. You've really got to feel for these poor folks that work tech support, and then end up encountering some truly, soberingly clueless individuals. For another tale from the tech support world, check out this story about a CEO who assumed his computer had been hacked, and then learned how a keyboard works.
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While the nature of this hilarious tech support tale makes for quite the delicious fail, it's a little understandable how blinding panic can give way to overlooking the obvious solutions. Sometimes, your brain goes into a survival mode of sorts, and in that process, you end up looking right past the clear solution that was right in front of you. Based off the comments section, it sounds like this kind of thing can happen quite often to the more technologically-challenged folks. For some more gold from the tech support world, check out this tech support employee who got fired and unfired on the same day.
Sys admins have to put up with all kinds of unnecessary nonsense while on the job. It could be a panicked mom who washed her kid's computer and then didn't understand why it didn't work. Or perhaps, something more outright absurd like what we have here. The dude's Karen coworker spilled a whole ton of water all over some power outlets, and then "didn't understand" how that would manifest in the power being cut out in her work station. Was she just too embarrassed to own up to the truth, or what? That seems like the most believable possibility.
This tech support tale has just the right amount of humor in it. It's a nice break from the typical scenarios involving poor tech support employees having to deal with all kinds of wildly entitled Karens and other aggressively inconsiderate customers. In this case though, it's a mere situation involving a company prankster who decided that they'd play around with some keyboard keys to create chaos in the workplace. Those employees must've felt like they were enduring some kind of glitch in the matrix moment. For another tech support tale check out the time that a lazy manager got caught lying, and then how an employee ended up getting promoted.
It sounds like this unfortunate tech support employee was stuck muddling through a gig that suffered the inevitable pitfalls of having an incompetent manager on duty. Honestly this dude J sounds like a complete waking nightmare to work alongside. We're just glad to hear that this dude was able to get out of the toxic job eventually.
Check out another tech support horror story with this company that insisted on their server not being fixed, and then the fallout that ensued.
There are some employees who stick around because they do good work, and there are others whose longevity stems from their ability to blame everyone else for screw ups. This manager tried to get after a certain employee when he should have realized the mistake was his own, and it just proved his own incompetence. People have problems with technology, like this customer who thought electronic payment worked by putting checks into their computer.
