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tales-from-retail

'She's the biggest cliché': Woman wants phone refunded, but refuses to cooperate with staff

'She's the biggest cliché': Woman wants phone refunded, but refuses to cooperate with staff

When this woman's phone memory filled up, she knew exactly where to go — back to the store she bought her phone from. Customers are usually convinced that they're correct, and that they know exactly what they're doing. So then the employee, who does this all day every day, is at the mercy of the customer, who is utterly unflappable. It's not fair to these retail workers , and of course, this happens in every industry. This employee shared their story to r/talesfromretail about a woman who showe…
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'Sorry Karen, I don't do work I'm not compensated for' : Delusional customer calls employee's manager after being refused service from employee on break

'Sorry Karen, I don't do work I'm not compensated for' : Delusional customer calls employee's manager after being refused service from employee on break

It's almost alarming how many customers assume it's their right that an employee drops everything to help them, whether the employee is on break, off the clock, or busy helping another customer. This was Karen's assumption as well, as she scoured the store for someone wearing what resembled a uniform. This same Karen expected a retail worker to help her, even though the worker was on break. She took offense when told that, and went straight to the manager, as any good old Karen would do. There…
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'He just looks at me dumbfounded: "Wait, you mean I have to pay for this?"': Locksmith enacts extremely satisfying revenge on irritating customer

'He just looks at me dumbfounded: "Wait, you mean I have to pay for this?"': Locksmith enacts extremely satisfying revenge on irritating customer

One locksmith got back at an annoying customer in the best possible way — which of course the customer absolutely hated. As the OP shared in this classic post , they're a locksmith who makes keys and opens doors and car doors for customers. But at the end of one day, an irritating customer barged in shirtless and demanded service. He didn't become any less of a headache from that point forward! As a locksmith , though, the OP had most of the power in his hands. His business also had a policy th…
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