tales-from-retail

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'Where there is a will, there is a way': Customer complies with company's demands to return faulty product after they refuse to reimburse him, leading to company losing hundreds

'Where there is a will, there is a way': Customer complies with company's demands to return faulty product after they refuse to reimburse him, leading to company losing hundreds

'You break it, you pay': Customer demands post office replace her key after she breaks it, employee refuses to give in to her demands

'You break it, you pay': Customer demands post office replace her key after she breaks it, employee refuses to give in to her demands

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'You asked for this...': Employee gets caught between upper management and supervisors, leading to clever compliance to end their power trip

'You asked for this...': Employee gets caught between upper management and supervisors, leading to clever compliance to end their power trip

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Karen tells shopper they're dressed too casually for a job that isn't even theirs: 'I'm not at my job right now'

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Off duty retail worker plays along when Karen mistakes him for an employee: 'Stop harassing other shoppers'

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'Sorry, I'm not a mind reader': Retail worker shares story about a demanding customer who asked them to hand-deliver items, in turn, retail workers share stories where they were expected to read customers' minds

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'She avoided eye contact with me': Customer gets back at presumptive sales associate for judging them based on appearance

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'Then came the Karens': Video game store offers too-good-to-be-true offer on gaming console, store floods with confused customers

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'They sent me home due to low workload': Manager forces workers to use PTO after sending them home early

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'The cops were called': Karen arrested for accosting customers she mistook for employees, who play along to send her over the edge

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'She was the most delusional customer I ever had': Karen tries to return costume the day after halloween, five years after she bought it

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'It was my personal bag and it wasn't for sale': Shoplifting Karen claims employee's handbag is hers after employee tells her she cannot purchase it

'It was my personal bag and it wasn't for sale': Shoplifting Karen claims employee's handbag is hers after employee tells her she cannot purchase it

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'We only do deliveries over the phone': Cashier refuses to take delivery order in person, customer calls from the lobby

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'[It] makes me happy': Cashier shares their brilliant strategy for dealing with phone-talking customers at checkout

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'[My boss] was walked out by two cops': Thieving fraudster retail manager gets arrested when their employee finally gets even

'I continued to say “excuse me?"': Customer claims diamond specialist switched out her ring

'I continued to say “excuse me?"': Customer claims diamond specialist switched out her ring, specialist proves her wrong

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20-year-old gets back at father who kicked them out at 18: 'My parents... started apologizing profusely'

20-year-old gets back at father who kicked them out at 18: 'My parents... started apologizing profusely'

‘What do you want from me?’: Employee hands in their 2-week notice, only for boss to refuse to accept it without being provided with reasons for the resignation

‘What do you want from me?’: Employee hands in their 2-week notice, only for boss to refuse to accept it without being provided with reasons for the resignation

HR tells veteran barge tower not to be "inflexible" and to listen to their ideas of their younger crew members, they step back and watch things unravel: 'I was told I should listen to crew and perhaps I could learn some "new and improved" ways to towboat'

HR tells veteran barge tower not to be "inflexible" and to listen to their ideas of their younger crew members, they step back and watch things unravel: 'I was told I should listen to crew and perhaps I could learn some "new and improved" ways to towboat'

16-year-old puts presumptuous stepmother in her place after she demands to be called “mom”: 'She said that she's my mom because she's at home with me every day and is married to my dad'

16-year-old puts presumptuous stepmother in her place after she demands to be called “mom”: 'She said that she's my mom because she's at home with me every day and is married to my dad'

'I told myself, "All's well that ends well." But nope': Father goes head-to-head with incompetent airline's flight attendants who seat his 4-year-old child alone

'I told myself, "All's well that ends well." But nope': Father goes head-to-head with incompetent airline's flight attendants who seat his 4-year-old child alone

‘We all attend church together on Sundays’: 20+ employees discuss job interviews that made them ‘run for the hills’

‘We all attend church together on Sundays’: 20+ employees discuss job interviews that made them ‘run for the hills’

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