tales-from-retail

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'Sorry, I'm not a mind reader': Retail worker shares story about a demanding customer who asked them to hand-deliver items, in turn, retail workers share stories where they were expected to read customers' minds

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'She avoided eye contact with me': Customer gets back at presumptive sales associate for judging them based on appearance

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'Then came the Karens': Video game store offers too-good-to-be-true offer on gaming console, store floods with confused customers

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'They sent me home due to low workload': Manager forces workers to use PTO after sending them home early

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'The cops were called': Karen arrested for accosting customers she mistook for employees, who play along to send her over the edge

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'She was the most delusional customer I ever had': Karen tries to return costume the day after halloween, five years after she bought it

'It was my personal bag and it wasn't for sale': Shoplifting Karen claims employee's handbag is hers after employee tells her she cannot purchase it

'It was my personal bag and it wasn't for sale': Shoplifting Karen claims employee's handbag is hers after employee tells her she cannot purchase it

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'We only do deliveries over the phone': Cashier refuses to take delivery order in person, customer calls from the lobby

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'[It] makes me happy': Cashier shares their brilliant strategy for dealing with phone-talking customers at checkout

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'[My boss] was walked out by two cops': Thieving fraudster retail manager gets arrested when their employee finally gets even

'I continued to say “excuse me?"': Customer claims diamond specialist switched out her ring

'I continued to say “excuse me?"': Customer claims diamond specialist switched out her ring, specialist proves her wrong

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25 Disturbingly Relatable Work Memes for Retail Employees Who Are Dangling By a Thread

'If you're in the building, you're working': Grocery shopper wants help from the only employee who cannot assist her

'If you're in the building, you're working': Grocery shopper demands help from the only employee who cannot assist her

'It was a disaster': Retail workers quit and take down an entire store

'It was a disaster': Retail workers quit and take down an entire store

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'Don't use price labels': Manager's extreme cost cutting measures cost them big time

'Don't use price labels': Manager's extreme cost cutting measures cost them big time

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'The grin slid off his face': Employee outsmarts customer trying to exploit returns loophole