tales-from-retail

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‘You have no clue what you're doing': Customer demands to speak to manager after yelling at employee, only to discover the employee is the manager

‘You have no clue what you're doing': Customer demands to speak to manager after yelling at employee, only to discover the employee is the manager

Undervalued retail employee gets written up for attempting to prevent a $400 store theft

Undervalued retail employee gets written up for attempting to prevent a $400 store theft

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'Not my problem, now leave': Retail manager puts Karen in her place when she blames him for her cancelled and unpaid cell service

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Karen chases customer out of store, employees lock her out with her stuff still inside: 'They just closed and locked the doors'

'Where there is a will, there is a way': Customer complies with company's demands to return faulty product after they refuse to reimburse him, leading to company losing hundreds

'Where there is a will, there is a way': Customer complies with company's demands to return faulty product after they refuse to reimburse him, leading to company losing hundreds

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'You break it, you pay': Customer demands post office replace her key after she breaks it, employee refuses to give in to her demands

'You break it, you pay': Customer demands post office replace her key after she breaks it, employee refuses to give in to her demands

'You asked for this...': Employee gets caught between upper management and supervisors, leading to clever compliance to end their power trip

'You asked for this...': Employee gets caught between upper management and supervisors, leading to clever compliance to end their power trip

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Karen tells shopper they're dressed too casually for a job that isn't even theirs: 'I'm not at my job right now'

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Off duty retail worker plays along when Karen mistakes him for an employee: 'Stop harassing other shoppers'

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'Sorry, I'm not a mind reader': Retail worker shares story about a demanding customer who asked them to hand-deliver items, in turn, retail workers share stories where they were expected to read customers' minds

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'She avoided eye contact with me': Customer gets back at presumptive sales associate for judging them based on appearance

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'Then came the Karens': Video game store offers too-good-to-be-true offer on gaming console, store floods with confused customers

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'They sent me home due to low workload': Manager forces workers to use PTO after sending them home early

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'The cops were called': Karen arrested for accosting customers she mistook for employees, who play along to send her over the edge

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'She was the most delusional customer I ever had': Karen tries to return costume the day after halloween, five years after she bought it

'It was my personal bag and it wasn't for sale': Shoplifting Karen claims employee's handbag is hers after employee tells her she cannot purchase it

'It was my personal bag and it wasn't for sale': Shoplifting Karen claims employee's handbag is hers after employee tells her she cannot purchase it

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18-year-old call center employee told by new supervisor to "just stick to the script" she does exactly as asked leading to her boss changing her mind: 'If you deviate even slightly, you’ll be written up'

18-year-old call center employee told by new supervisor to "just stick to the script" she does exactly as asked leading to her boss changing her mind: 'If you deviate even slightly, you’ll be written up'

Update: New employee refuses to work overtime, boss fires him to make an example, entire team suffers without employee's efforts: 'We didn’t need to work overtime!'

Update: New employee refuses to work overtime, boss fires him to make an example, entire team suffers without employee's efforts: 'We didn’t need to work overtime!'

'Uncle John was quite upset': Entitled Uncle discovers the inheritance from his mother was left to his 18-year-old nephew while the rest was donated to charity

'Uncle John was quite upset': Entitled Uncle discovers the inheritance from his mother was left to his 18-year-old nephew while the rest was donated to charity

49 and 47-year-old property owners shut down unrelenting friends after they repeatedly try to invite themselves over for vacation at their lake house: 'He finally got a hint'

49 and 47-year-old property owners shut down unrelenting friends after they repeatedly try to invite themselves over for vacation at their lake house: 'He finally got a hint'

Cashier forced to clock out late for lunch break after their cover fails to arrive on time, gets reprimanded by store manager, leading cashier to leave the register unattended: ‘They wanted me to skip my break’

Cashier forced to clock out late for lunch break after their cover fails to arrive on time, gets reprimanded by store manager, leading cashier to leave the register unattended: ‘They wanted me to skip my break’

Florida amusement park manager Esther punishes employees for refusing surprise overtime and annoys staff into quitting until HR intervenes: ‘I learned from my friends at the resort that Esther turned her venom towards others’

Florida amusement park manager Esther punishes employees for refusing surprise overtime and annoys staff into quitting until HR intervenes: ‘I learned from my friends at the resort that Esther turned her venom towards others’

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