tales-from-retail

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'Where there is a will, there is a way': Customer complies with company's demands to return faulty product after they refuse to reimburse him, leading to company losing hundreds

'Where there is a will, there is a way': Customer complies with company's demands to return faulty product after they refuse to reimburse him, leading to company losing hundreds

'You break it, you pay': Customer demands post office replace her key after she breaks it, employee refuses to give in to her demands

'You break it, you pay': Customer demands post office replace her key after she breaks it, employee refuses to give in to her demands

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'You asked for this...': Employee gets caught between upper management and supervisors, leading to clever compliance to end their power trip

'You asked for this...': Employee gets caught between upper management and supervisors, leading to clever compliance to end their power trip

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Karen tells shopper they're dressed too casually for a job that isn't even theirs: 'I'm not at my job right now'

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Off duty retail worker plays along when Karen mistakes him for an employee: 'Stop harassing other shoppers'

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'Sorry, I'm not a mind reader': Retail worker shares story about a demanding customer who asked them to hand-deliver items, in turn, retail workers share stories where they were expected to read customers' minds

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'She avoided eye contact with me': Customer gets back at presumptive sales associate for judging them based on appearance

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'Then came the Karens': Video game store offers too-good-to-be-true offer on gaming console, store floods with confused customers

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'They sent me home due to low workload': Manager forces workers to use PTO after sending them home early

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'The cops were called': Karen arrested for accosting customers she mistook for employees, who play along to send her over the edge

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'She was the most delusional customer I ever had': Karen tries to return costume the day after halloween, five years after she bought it

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'It was my personal bag and it wasn't for sale': Shoplifting Karen claims employee's handbag is hers after employee tells her she cannot purchase it

'It was my personal bag and it wasn't for sale': Shoplifting Karen claims employee's handbag is hers after employee tells her she cannot purchase it

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'We only do deliveries over the phone': Cashier refuses to take delivery order in person, customer calls from the lobby

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'[It] makes me happy': Cashier shares their brilliant strategy for dealing with phone-talking customers at checkout

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'[My boss] was walked out by two cops': Thieving fraudster retail manager gets arrested when their employee finally gets even

'I continued to say “excuse me?"': Customer claims diamond specialist switched out her ring

'I continued to say “excuse me?"': Customer claims diamond specialist switched out her ring, specialist proves her wrong

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'He announced loudly that she either move or get off': Bus driver stands up for parents when entitled passenger thinks her groceries deserve the stroller spot more than their kid

'He announced loudly that she either move or get off': Bus driver stands up for parents when entitled passenger thinks her groceries deserve the stroller spot more than their kid

Cashier confronts hair salon customer who won't tip on $950 styling: 'She told me I am not welcome back'

Cashier confronts hair salon customer who won't tip on $950 styling: 'She told me I am not welcome back'

Parents demand 16-year-old treat his 12-year-old stepsister the same as his 13 and 11-year-old sisters: 'He said my stepsister could be my chosen sister and instead I act like she's a lesser one'

Parents demand 16-year-old treat his 12-year-old stepsister the same as his 13 and 11-year-old sisters: 'He said my stepsister could be my chosen sister and instead I act like she's a lesser one'

Management forbids tech support employees from providing customers solutions to their problems, claiming it makes them look bad: ‘We had customers call back for months’

Management forbids tech support employees from providing customers solutions to their problems, claiming it makes them look bad: ‘We had customers call back for months’

Brother asks for $100,000 to help with his custody battle despite his lawyer's insistence that he not: 'He also said there is no way he could pay it back'

Brother asks for $100,000 to help with his custody battle despite his lawyer's insistence that he not: 'He also said there is no way he could pay it back'

Waiters get petty revenge on demanding diner: 'I made an entitled customer wait for hours'

Waiters get petty revenge on demanding diner: 'I made an entitled customer wait for hours'

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