tales-from-retail

‘You just cash it, right?’: Customer attempts to pay with a handwritten check that isn't filled out properly, suggests the cashier go to the bank and deposit it for her

Lana DeGaetano

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'I am not allowed to do anything': Retail worker faces down angry parents after colleague sells parents the wrong computer for kid's gaming ambitions, prevented from helping them by silly company policy

Brad Dickson

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My employer has decided to give us a monthly in-person mandatory meeting at 8am one Sunday every month: 'the meetings are always things that could easily be covered in a simple email'

Brad Dickson

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Goth retail worker gets revenge on judgmental jewelry store employee by walking out and buying expensive watch at competitor: '[He was] treating him like he was about to steal something'

Isabella Penn

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'I honestly felt bad for the guy': Cashier sides with frustrated customer who leaves store without buying his groceries

Remy Millisky

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18-year-old employee tells boss to approve their leave or accept their resignation: 'How do I tell my boss that she either has to approve my 4 months' notice or accept my 2 weeks' resignation?'

Brad Dickson

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'Call the owner because the customer is always right': Designer purse shopper tries to lie her way into a steep discount

Remy Millisky

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'Karen was banned from the store': Customer insists on getting highly-sought-after book, battles retail worker to try and get it

Remy Millisky

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After being ordered to cut hours, employee drives costs sky-high with lunch bills and overtime to prove the value of loyal employees

Sienna Varady

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Micromanager fabricates write-up for job security until he is caught red-handed by employee's secret recording

Sienna Varady

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Retail chain cuts workers' hours rather than paying overtime: 'They are going to schedule all the full timers at 35 hours so that no one goes over 40'

Brad Dickson

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Frustrated customer reveals entitled family's plan to exploit home improvement store and steal product: 'I made sure a pricing error did not occur'

Brad Dickson

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27 Retail Memes for Customer Service Workers Who Are Checked Out

Isabella Penn

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'One day, I had a belligerent customer come in': Teenage cashier gets back at impolite retail customer

Remy Millisky

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'Look it up': Customer talks himself out of a price-match and has to pay more when retail associate looks it up and realizes it's against their policy

Brad Dickson

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Restaurant boss says all leave requests will be denied going forward, staff asks him if he's making an April Fool's joke: 'He was not'

Brad Dickson

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