tales-from-retail

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'One day, I had a belligerent customer come in': Teenage cashier gets back at impolite retail customer

'One day, I had a belligerent customer come in': Teenage cashier gets back at impolite retail customer

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'Look it up': Customer talks himself out of a price-match and has to pay more when retail associate looks it up and realizes it's against their policy

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Restaurant boss says all leave requests will be denied going forward, staff asks him if he's making an April Fool's joke: 'He was not'

Customer blames car wash for car damage, demands compensation but refuses to let employee check the security cameras: ‘I know a liar when I see one’

Customer blames car wash for car damage, demands compensation but refuses to let employee check the security cameras: ‘I know a liar when I see one’

‘Her manager called the next day, profusely apologizing’: Customer gets back at retail employee for refusing to help her 30 minutes before store closing time

‘Her manager called the next day, profusely apologizing’: Customer gets back at retail employee for refusing to help her 30 minutes before store closing time

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'I don't work here': Guy gets accused of slacking at a job that isn't even his and accosted by another customer

‘He watched as I counted every single bill’: Retail employee gets back at demanding customer for refusing to pay with credit card

‘He watched as I counted every single bill’: Retail employee gets back at demanding customer for refusing to pay with credit card

‘You have no clue what you're doing': Customer demands to speak to manager after yelling at employee, only to discover the employee is the manager

‘You have no clue what you're doing': Customer demands to speak to manager after yelling at employee, only to discover the employee is the manager

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Undervalued retail employee gets written up for attempting to prevent a $400 store theft

Undervalued retail employee gets written up for attempting to prevent a $400 store theft

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'Not my problem, now leave': Retail manager puts Karen in her place when she blames him for her cancelled and unpaid cell service

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Karen chases customer out of store, employees lock her out with her stuff still inside: 'They just closed and locked the doors'

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'Where there is a will, there is a way': Customer complies with company's demands to return faulty product after they refuse to reimburse him, leading to company losing hundreds

'Where there is a will, there is a way': Customer complies with company's demands to return faulty product after they refuse to reimburse him, leading to company losing hundreds

'You break it, you pay': Customer demands post office replace her key after she breaks it, employee refuses to give in to her demands

'You break it, you pay': Customer demands post office replace her key after she breaks it, employee refuses to give in to her demands

'You asked for this...': Employee gets caught between upper management and supervisors, leading to clever compliance to end their power trip

'You asked for this...': Employee gets caught between upper management and supervisors, leading to clever compliance to end their power trip

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Karen tells shopper they're dressed too casually for a job that isn't even theirs: 'I'm not at my job right now'

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Off duty retail worker plays along when Karen mistakes him for an employee: 'Stop harassing other shoppers'