service industry

‘Ah yes, the betphaal’: People are freaking out over the confusing way this Starbucks organizes its drinks

Elna McHilderson

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'Enjoy the stress!': Minimum wage worker finds herself scheduled even though her vacation days were approved a month prior, leaves them high and dry

Elna McHilderson

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Restaurant serves entitled Karen after she writes scathing 1-star-review over $2 dispute, provides hard evidence and turns public discourse against her: 'Below is the truth along with supporting evidence...'

Brad Dickson

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‘I was basically tricked into buying it’: Manager promises free item from store for employee's birthday, goes back and says the price will be deducted from their pay

Elna McHilderson

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'All he had to do was be normal… He's not getting a refund now': Entitled hotel guest tries to whine his way into getting 1 free night, was about to get it until he turned into a Karen

Elna McHilderson

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Fast food workers reveal the menu items you should seriously avoid: 'The ice machine doesn't get cleaned as often as you’d hope'

Isabella Penn

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‘[He] regretted it': Entitled supervisor at a casino kitchen tries to get dishwasher to work for free, ruins his own career

Elna McHilderson

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‘Just because you’re on hold doesn’t mean we can’t hear you’: Employees share insightful industry hacks that customers aren't supposed to know

Bar Mor Hazut

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'I was asked for a tip at a SELF CHECKOUT': People Share the Most Ridiculous Times They Were Asked to Tip

Elna McHilderson

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20+ eye-opening industry secrets: 'Job requirements are more of a wish-list situation'

Ben Weiss

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‘You actually got me more money, so thank you’: Server makes an extra $100 tip after she catches one of her tables trying to dine and dash and another table sympathizes

Elna McHilderson

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‘This isn’t petty revenge, this is just petty ignorance': Take-out manager gets chewed out by other service industry workers for withholding food orders to punish delivery drivers

Elna McHilderson

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‘Hundreds of pies… Stopped [by me]’: Pizza place manager forced to apologize and then fired after snubbing customer responsible for corporate's largest yearly order

Elna McHilderson

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Guy impolitely demands bartender cut his burrito in half, he gets what he asked for: 'I think he got the point'

Brad Dickson

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‘Do I hire him and… Be evil?’: Manager interviews his elementary school bully and has inner debate on whether to be petty or professional, hilarity ensues

Elna McHilderson

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Retail worker shares how she shut down 2 different super Karens in 1 day, manager has her back: ‘We laugh about it’

Elna McHilderson

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