Working in customer service is quite a colorful experience, as you get to meet a whole bunch of people, some of whom are polite, others, not so much. I remember the days when I was a waitress… Actually, I fetched people coffee well into my late twenties until I managed to get a gig elsewhere that was far from the public eye. I was relieved that I didn't have to deal with customers anymore…These tipping stories really capture a couple of moments that I think everyone comes across after working a…

At a certain point, ordering a specific dish without the vital components that make it that specific dish in the first place becomes pretty pointless. For example, if you order a cheeseburger without cheese, it's just a hamburger; and if you order eggs benedict without hollandaise sauce , that's just poached eggs on a bun; and if you order a Ceasar salad without anchovies, you're just going to get a few lettuce leaves and croutons on a plate.

Every server feels their stomach drop when they see a toddler seated in their section. Like any service industry member with PTSD, for a split second, they'll imagine the terrors of cleaning melted ice cream from the corners of the booth seats, Karenish mothers yelling at them for a side of ranch, and scrubbing the crayon scribbles off the tabletop...

Sometimes something very very annoying has to happen to you so you can get rewarded with something very very awesome. For instance, when a huge multi-billion company finagles hundreds of extra dollars out of your hardworking hands, but then due to them being entitled and impolite, you end up getting thousands of dollars in return. It's called karma and it tastes so so sweet. Take for instance, this commenter on a Reddit post about a guy trying to get a Priceline refund. The post was about a guy…

Kids get a bad reputation in the service industry. However, anyone who has ever worked at a family restaurant know the truth—it's always the parents. Kids will be kids, we all know that, and it's up to the parents or guardians to teach their kids how to behave. So when an adult allows their tiny human to run around a restaurant like it's their personal playroom, of course everyone working there is going to be annoyed. Other than the fact that it's a real danger for your kid to be doing that whi…

You might not expect a grown adult to lose their marbles over a 69-cent cup of the ranch, but when it comes to entitled people and paying petty amounts of cash, you can always expect there to be an issue.

After working in customer service, there are some experiences that will stick with you long after. These experiences will mostly be the exceptional ones that stand out even from every other bizarre daily interaction.

Even if your work, knowledge, and contributions make you irreplaceable in your organization, your employer is never going to admit it. For one thing, they probably aren't even going to be aware of it until long after you're gone. They probably think that there are dozens of people out there who can do exactly what you do. For another, if they did admit how valuable you were, they know that you'd likely want to be paid fairly for that fact—and that's just never going to happen. No, it's better t…

It is 2024, if you are an American and don't know how to properly tip, then shame on you. 20% is the minimum. Period. Nobody cares if you had to send your plate back multiple times, that service industry employee is working to pay their rent. The least you can do is give them $5. Like, stop being so entitled. This entitled customer got a beautiful act of petty revenge thrust upon him, and he probably never even realized it. You see, this guy was not only not going to tip, but he was also holdin…

There's nothing more confusing in life than someone who refuses to accept that withholding a part of their order actually makes it a different order. It's like when someone orders a cheeseburger without cheese but refuses to accept that all that does is make it a hamburger. Similarly, if you're ordering eggs Benedict without Hollandaise sauce, you might as well just be ordering a poached egg on a bun. Making an issue of that fact really just betrays your lack of ability to think logically. So,…

What do you expect in terms of hospitality when you book an expensive 5-star hotel? You're usually paying upwards of $500 a night, so you would think they would provide the best of services. Especially if you get stuck in a bathroom! Things happen and precarious situations arise, we all know that's unavoidable in this place we call life. But it is how you handle these situations that gives you a top notch rating. When this woman got stuck in a 5-star hotel bathroom while vacationing with her bo…

The wider world of the internet is filled with stories of ill-mannered customers, making life unnecessarily difficult for the humble working-class customer service rep who had the misfortune of serving them. Still, it's important for us to take a step back and realize that, while it may be nice to root for the everyman, we can't blindly assume that the workers themselves are infallible. There are entitled people on all sides and from all walks of life—and there are certainly plenty of people wo…

It's not uncommon for those in petty positions of power to vastly overestimate the reach of that power. Whatever the words of the message, the point this manager is trying to convey is clear: we know that you need us more than we need you, so we're going to see how far we can manipulate the conditions of your employment in our favor and you're just going to have to deal with it.

Nepo-babies are the privileged kind of delusional, not the fun kind of delulu. Like, there's the employee that pushes the boundaries and might get you in trouble for doing something fun kind of delulu, and then there is the nepo-baby delusional co-worker who thinks he's entitled to everyone treating him like the boss even though he was given a bartending position because his mommy is the boss. See what I mean? The latter is, unfortunately, where our story begins . This hotel bartender was the k…

You know that stereotype of restaurant owners being grimy and shady? Well, unfortunately, it's not unwarranted. More often than not restaurant owners will toy with their employees' lives just to save face. That might mean getting fired for no just reason because someone left an entitled 1-star review. That is where this Reddit story goes. This server covered a shift for a coworker in mourning. When she got there, her section already had a belligerent guy who obviously had way too much to drink.…

Sometimes a beautiful thing can blossom out of something horrible. For example, a higher-paying job can blossom from how you handle a Karen tantrum. Which is exactly what happened to this Redditor . She was enjoying her lunch at a restaurant she did not work at. She had interviewed with them, but it was too soon to know anything about that. She had only an hour for lunch from her actual chef job at a completely different restaurant, so was trying to down her food as fast as possible. All of a s…