One locksmith got back at an annoying customer in the best possible way — which of course the customer absolutely hated. As the OP shared in this classic post , they're a locksmith who makes keys and opens doors and car doors for customers. But at the end of one day, an irritating customer barged in shirtless and demanded service. He didn't become any less of a headache from that point forward! As a locksmith , though, the OP had most of the power in his hands. His business also had a policy th…

In the service industry, it's incredibly important to be polite and courteous to your “guests,” but occasionally, a chance presents itself that can't be ignored.

Dealing with Karens while waiting tables has to be one of the worst parts of the job. That's what this server had to endure when a group of Karens came into their restaurant at closing and demanded eggs Benedict without the hollandaise sauce.

Far too many new managers think they can walk into a new organization and start implementing and imposing changes.

Working in the service industry has so many curves and dips, it's a chaotic job to say the least. You have Karen customers yelling at you left and right, you have inexperienced and yet entitled managers getting hired, and sometimes just the strangest things happen. For instance, you could be casually waiting on a table when all of a sudden you witness a man cheating on someone he's literally eating dinner with right that second. So what do you do?

There are a whole lot of entitled people in the world who are out to make the world work for them as much as possible. These people care little for societal norms, mutual respect, or mutual understanding; they want to take what they can get, and the rest of us be damned. Karens though… They take the whole entitlement idea and turn it up until the knob breaks off, mixing that same tried and true formula with a dash of salt, wild expectations, and untapped aggression. Enjoy this hearty collection…

The great part about being a manager of a retail location or restaurant is that you get paid a little bit more than the miserable wages of your subordinates. The not-so-great part about being a manager of a retail location or restaurant is that a little bit more still probably isn't a whole lot, and certainly isn't enough for all the bullshit you have to deal with.

Being appointed as a leader generally means that you should be doing at least a little bit of leading: sitting on your cell phone while your teenaged workers suffer the onslaught of a rush is not that. It's a sure sign that someone shouldn't have been appointed to the leadership position they are in and is instead a living, breathing example of the “Peter principle.” Other times the issue is worse still, and the person's appointment to their leadership role isn't due to any previous performance…

The service industry offers its workers a myriad of shitty experiences: Terrible customers, terrible employers, terrible coworkers, and an (often) unpredictable income that relies upon strangers' ethics and understanding of their social obligations.

It's ever a wonder how people like this manage to get into positions of power over other people. Unfortunately, it's often probably because the organization they're working for is run by toxic, cruel people who recognize the toxic and cruel (or spineless, subservient) traits in those they promote to management positions within their business.

People don't quit jobs: They quit managers. A sentiment that we've echoed across the pages of Fail Blog more times than I dare to count.

Unfortunately, every one of us has probably experienced foul treatment from someone in a position of authority who just specifically didn't like us for some reason. It might be conscious on their part, or it might be entirely subconscious; maybe you look just a little too much like an old friend who stole their partner; who knows? Whatever the reason, that person just perceived a freshly painted target on your back from the moment they laid eyes on you. Nothing you can do is ever going to chang…

"Don't come in and act like you already know everything when you're a new comer to not only the job, but [also] the whole industry.”

Those working in retail and service are no strangers to discomfort and, often times it can seem like employer's make it intentionally so.

The thought of being paid less than the legal minimum wage sounds outrageous to some people, especially to those outside of the US, but that's just how the bizarre nature of the US tipping culture works.

“He had to disconnect the phones during a busy rush because she called 30 times…”