FAIL Blog
Advertisement

service industry

'We are aware of that': Manager wants workers to prep store for opening during Level 2 snow emergency

'We are aware of that': Manager wants workers to prep store for opening during Level 2 snow emergency, draws ire online

At what point are health and safety more important than opening in the middle of a blizzard?
View Article
malicious compliance karen customers customer customer service Retail service industry manager managers work-story workplace-stories story

'Find those muffins!!': Karen customer demands nonexistent muffins, manager demands their procurement

Customers are easily the worst part of any customer service job, followed closely by arrogant unqualified managers. The two make a dynamic duo when you're unfortunate enough to endure them simultaneously. The Karen, an unstoppable force of rage and fury, and the manager, an unmovable brick wall of utter density. Like Batman and the Joker, they are eternally locked in an endless struggle—and you're stuck in the middle. (It's no wonder that, in these industries, you spend most of your time off ju…
View List
Advertisement
service industry nightmares

'Who are the rudest customers you've met?': Service Industry Employees Share Their Most Nightmare Experiences with Extremely Entitled Customers at Work

If you have any experience working in the service industry then you already know it is a beacon for absolutely bonkers customers. You can't be a server, or bartender, or whatever without having several encounters with some of the most unbelievably rude people you have ever met. It's like, because you are serving them, you are now their jester. They don't understand that no, no it is absolutely not. In fact, all of us here at Failblog have our own horror stories from when we used to work in the…
View List
hostest rubs entitlement back in Karen customers face and refuses to help them unless they talk to her like an actual human being

'I'm not helping people who can't use their words': Server Sees Usual Entitled Karen Couple Try to Seat Themselves at Dirty Table, Cleans and Sits Every Other Table Around Them

The service industry is somehow a lure for the most entitled and Karen people in the world. If you have ever worked in a restaurant, cafe, hotel, or anything like that then you know. There is always that one customer who thinks that your job means you have to do everything they say and they will throw a tantrum if you do not let them walk all over you. One server recently shared on Reddit how they were able to take a couple of Karen customers and show them how a basic restaurant works. Basicall…
View List
server asks advice on how to tell his new boss that she sucks, even though he really likes her as a person

'She seems more focused on mundane little things': Longtime Service Industry Employee Likes New Boss, But Not Her Management Style, Asks for Advice on How to Tell Her

It's rare these days to get a manager that you actually like. Usually, boomers are in the upper management and they think the world revolves around them and/or around a toxic management style. The whole “eat or be eaten” mentality that spirals many managers into treating their employees like crap—especially in the service industry! Why does that industry attract a certain type of toxic management style, who knows?! On longtime service industry employee recently got a new manager and they love h…
View List
Advertisement
'We need drinks!'... 'And I need tips': Bartender Gets $500 Tip After Epically Calling Out Entitled Celebrity Who Tries to Tip with an Autographed $5 Bill

'We need drinks!'... 'And I need tips': Bartender Gets $500 Tip After Epically Calling Out Entitled Celebrity Who Tries to Tip with an Autographed $5 Bill

Tipping culture in America is essential to keeping the service industry afloat. With most servers clocking in at minimum wage, tips are pretty much the main way that they earn their living. Not only that, but servers, especially bartenders, have to put up with a lot of entitled customers who thrive on being doted on and babied by their waitstaff and if you've ever worked in the service industry, you probably know, that guests who are rich and famous are usually also the worst. One witty bartend…
View List
service industry customer service server waiter Waiting food service malicious compliance coworkers terrible coworkers dickhead co-workers

Annoying coworker insist's server's section is better and forces them to swap, makes less

Sometimes, you just aren't good at something, and that's okay; not everyone is going to excel at everything they try, and that's just the way it is. We're all individuals with different skills who might find certain things more or less challenging. Still, it's important that we keep our egos in check and not lash out at others for our own shortcomings—for displaying grace in the midst of one's failings will determine how others will perceive your character. Some people don't seem to get this an…
View List
Service industry employee has to call out for being sick on her first day of work serving, fears she might get fired, managers milk scare tactic, but just mark it as a "red flag"

'Called in sick on first day... [Now I'm] paranoid my boss secretly hates me': Server fears being let go for missing first day of work, managers say it's just a "red flag"

You know that nervous, but excited feeling you get in the pit of your stomach the night before starting your first day at a new job? Well, imagine if that feeling was actually you getting sick and now you have to call out with a sick day before you even officially have done any work. Sounds like a sticky situation. Well, one server reached out to managers on Reddit to get their opinion on the situation after they had to do just that. They already have asthma and then got Strep Throat, which mak…
View List
Advertisement
service industry employees share their most embarrassing miscommunications

Service Industry Employees Share Their Hilariously Embarrassing Communication Fails

"Would you like to donate to help fight children?" .... "I mean, would you like to donate to fight children's cancer?!"
View List
Funniest Service Industry Memes for Servers and Bartenders Who Never Thought They'd Be Here This Long

The Best Service Industry Memes of the Week for Servers and Bartenders Who Never Thought They'd Be Here This Long (January 27, 2022)

My customer service voice is not a reflection of who I am as a person.
View List
customer service server-stories fired server servers waiter waiting server life workplace service-industry-stories service industry - 19105285

'What are my options?': Restaurant owner fires server and holds $2000 for ransom to force signing of illegal NDA

Working in the service industry is often stressful and traumatic for a number of reasons. On the one hand, you're often treated poorly by clientele, who mostly regard you as subhuman because of your line of work. On the other hand, you're at the mercy of the unrealistic expectations and unethical practices of the small business owner who owns the place, and—let's be honest—these people often shouldn't be allowed to operate a business or have responsibility over the livelihood of others. These o…
View List
Advertisement
family drama aita marriage drama server marriage-drama wedding waitress service industry - 19120901

'The sparkle of those eyes is igniting me': Out of control waitress hits one woman's husband, she gets her fired

Redditor u/throwraWaitress109 posted on the /r/AmItheA**hole subreddit, asking for advice on a situation that had come up with her and her husband after they went to a restaurant for a night out on his birthday. Throughout the evening and even during the meal, the waitress had been blatantly hitting on her husband, taking it to levels that made her very uncomfortable. When asked to stop, the waitress just smirked. So u/throwraWaitress109 went home and left a bad review, ultimately leading to th…
View List
No one ever makes it hot enough? Ok then, you asked for it!

'He struggled. He struggled hard': Boastful braggart requests chef's hottest dish and lives to regret it

People really will just pick the most random thing and build their personality around it; it's as if they just spun a wheel of haphazardly selected topics and went with the first thing it landed on. Enter I-can-eat-hotter-foods-than-you guy; everyone knows this guy, and chances are he's one of your friends or a friend of a friend and—well… is kinda known for being a boastful egomaniac. Somehow, at some point, he decided to base his fragile ego around the spice levels of food, and now he's going…
View List
McDonald's Accidentally Hands Guy $5,000 Instead of His Food Order, Valiantly Returns It, Goes Insanely Viral and Doesn't Know What to Do

McDonald's Accidentally Hands Guy $5,000 Instead of His Food Order, Valiantly Returns It, Goes Insanely Viral and Doesn't Know What to Do

This man was thrust into major local popularity and he has no idea what to do with it, and that is somehow making him even more popular! Josiah Vargas recently went insanely viral overnight after posting a TikTok video of a McDonald's incident where he ended up being the hero. Some employee, who must haven been overworked, exhausted, or something, handed Vargas a McDonald's bag, thinking it was his drive-thru order. However, after he drove away and looked inside the bag, he found wads and wads…
View Article
Advertisement
work, workplace, restaurant, employee, server, servers, memes, lol, relatable, hostess, menu, kitchen, cook, double, clopen, bartender, bartending, work life

Funniest Service Industry Memes for Sassy Restaurant Employees to Devour During Their 5 Minute Lunch Break

Nothing stings like the pain of looking at your schedule for next week and seeing a Saturday-Sunday 'CLOPEN'
View List
customer service karens retail customers service workplace karen service industry - 19059717

Insane Karen demands refund when she orders the wrong size, ends up embarrassed and $0.07 richer

Working in customer service, retail, and the service industry is exhausting. Long hours spent almost entirely on your feet, with inconsistent scheduling and shift work being incredibly disruptive and making it hard to get a routine going in your personal life. Despite this, there's one thing that makes these jobs particularly hellish: people. People are why workers in these lines of work have such a problem with people, and there's really no explaining this to someone who hasn't experienced it.…
View List
Advertisement

Hot Today

Advertisement