service industry

'I needed to clear my conscience': Server is miffed by 3% tip, gets a holiday miracle the next day when customer comes back to give additional 50% tip and an apology

Elna McHilderson

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'By god, he had me stressed on a Monday morning': Male-Karen throws a tantrum demanding a meal refund, turns out he's in the wrong restaurant

Elna McHilderson

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'And no tip, of course': Customer refuses to read entire menu description and demands item restaurant does not offer, incompetent manager leaves novice server in charge

Elna McHilderson

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'It cost his parents £50... [so] he was in trouble': Fast food employee gets payback against a band of disrespectful teens by 'accidentally' throwing away a prized possession

Jesse Kessenheimer

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'Table from H-E-Double-Hockey-Sticks': Double date turns into server's nightmare, saying it was his worst table in '10 years'

Elna McHilderson

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'[She was] talking to me like I'm the idiot': Karen goes berserk when the hotel receptionist explains how room service works, realizes her misunderstanding and stalks off defeated

Jesse Kessenheimer

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'They sent me home due to low workload': Manager forces workers to use PTO after sending them home early

Brad Dickson

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'Lots of unqualified people selling hearing aids with a 500% markup': 20+ shady industries to be on the lookout for

Ben Weiss

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'That's just a right of passage [in the restaurant biz]': Servers share their most embarrassing workplace slip ups and fails

Elna McHilderson

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'YOU SHOULD BE SERVING ME': Bookstore worker on a coffee break accosted by raging Karen who thinks she works there

Brad Dickson

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'I went on foot': Fast food worker without a car sent home to shave, takes his time

Brad Dickson

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'I won't be in today and I won't be back': Restaurant worker quits 20 mins after the start of their shift with explosive text message to boss

Brad Dickson

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'I don't even get a chair': Restaurant manager won't let hostess sit following surgery

Brad Dickson

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'We don't clean anything that we sell': 30 surprising industry secrets as told by former employees

Ben Weiss

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'I literally dropped the tray of drinks': Defiant server maliciously complies to manager's demand

Brad Dickson

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'She called 8 times in the run of 24 hours:' Restaurant employee no-call/no-shows for her shifts, refuses to believe the manager when he tells her she's fired

Elna McHilderson

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