When in doubt, don't ask your Karen coworker, or so I've been told. In fact, stay as far away from her (or him, we don't discriminate against Karens around here) as you can. Sure, your team may be severely understaffed, but it's the rule of thumb, so no cheating. On top of the fact that you're overworked because of said lack of employees, you also aren't making close enough to what you should be making. Why? Because companies are greedy, bosses don't like promoting good workers, and all in all,…

There are people that are willing to go to great lengths in order to avoid paying, such as this Karen, who took advantage of an employee at a nail salon. He was just doing his job when she made an executive decision to make his life unnecessarily harder. She ignored his instructions and purposefully kept moving her hand out of the UV/LED light, so her fingernails wouldn't dry. He gently put her hand back in a couple of times, as it is his job to do so, and she lost it. She called the cops, beca…

There is no greater horror when working in service and retail than having a customer come bursting through the doors moments before closing—sometimes, as you're literally turning the key to lock them. Some people have no chill and not a lick of common sense; they really don't understand that these workers want nothing more than to go home the moment their shift is done—with every right to feel that way. This post was shared to Reddit's r/quityourbulls**t community by Reddit user u/NarutoCell, w…

This groomzilla had a mouthful to say to one of his wedding vendors. But luckily, this vendor is not new to the scene — or to cranky clients being totally demanding and insane.

It's always best to take advice from and listen to the person who knows best… and just because you're in charge doesn't automatically mean that that's you. Even the most base level of worker will know more than you about niche details and processes regarding their role. That's the reason why, when entering a new leadership position, it's always best to observe and learn before acting and making changes. There will reach a point where you need to step in and make some changes, some of which may…

There's no workplace event more heartbreaking than experiencing the sudden dissolution of a supportive and thriving workplace culture. Most workplaces that claim “they're family” are toxic… but when you actually have a team that operates like an extended family unit, it's magical and makes working—well—tolerable, at least. It's one of those “show don't tell” types of deals. If you have to tell someone what they're experiencing, it's not going to be nearly as powerful as letting someone reach th…

Everyone wants to think they have all the answers… but sometimes you don't know even half as much as you'd like to think. We would all do our best to listen to other people's thoughts and opinions before assuming that we have the best and only answer. This student and part-time waiter made the asinine assumption that his method for charging guests was superior to the method devised by his coworker. After claiming that her methods were making it more difficult for him, he insisted that they reve…

This manager took issue because one of their workers was taking discarded bread loaves from back-of-house disposal. Anyone who has worked in food service or the service industry has witnessed this at some point: perfectly good food going to the bin just because they can't move the product and donating the food to a shelter would present a “lawsuit risk.” So away it goes, right into the dumpster. It's always a shame to see all perfectly good food go to waste—even if you have plenty to eat at hom…

This guy wanted a well-done steak but ended up getting roasted himself. There's nothing that can make a man feel small like his own mother. Even the toughest of gangsters know not to cross their mamma. When mom lays down the line and says, "Enough is enough," then you had better quit. This Dad was determined to act out the Applebee's scene in Talladega Nights before his mother stepped in. The story was posted by their server, u/Papakeely, to Reddit's r/talesfromyourserver subreddit. The family…

At what point are health and safety more important than opening in the middle of a blizzard?

Customers are easily the worst part of any customer service job, followed closely by arrogant unqualified managers. The two make a dynamic duo when you're unfortunate enough to endure them simultaneously. The Karen, an unstoppable force of rage and fury, and the manager, an unmovable brick wall of utter density. Like Batman and the Joker, they are eternally locked in an endless struggle—and you're stuck in the middle. (It's no wonder that, in these industries, you spend most of your time off ju…

If you have any experience working in the service industry then you already know it is a beacon for absolutely bonkers customers. You can't be a server, or bartender, or whatever without having several encounters with some of the most unbelievably rude people you have ever met. It's like, because you are serving them, you are now their jester. They don't understand that no, no it is absolutely not. In fact, all of us here at Failblog have our own horror stories from when we used to work in the…

The service industry is somehow a lure for the most entitled and Karen people in the world. If you have ever worked in a restaurant, cafe, hotel, or anything like that then you know. There is always that one customer who thinks that your job means you have to do everything they say and they will throw a tantrum if you do not let them walk all over you. One server recently shared on Reddit how they were able to take a couple of Karen customers and show them how a basic restaurant works. Basicall…

It's rare these days to get a manager that you actually like. Usually, boomers are in the upper management and they think the world revolves around them and/or around a toxic management style. The whole “eat or be eaten” mentality that spirals many managers into treating their employees like crap—especially in the service industry! Why does that industry attract a certain type of toxic management style, who knows?! On longtime service industry employee recently got a new manager and they love h…

Tipping culture in America is essential to keeping the service industry afloat. With most servers clocking in at minimum wage, tips are pretty much the main way that they earn their living. Not only that, but servers, especially bartenders, have to put up with a lot of entitled customers who thrive on being doted on and babied by their waitstaff and if you've ever worked in the service industry, you probably know, that guests who are rich and famous are usually also the worst. One witty bartend…

Sometimes, you just aren't good at something, and that's okay; not everyone is going to excel at everything they try, and that's just the way it is. We're all individuals with different skills who might find certain things more or less challenging. Still, it's important that we keep our egos in check and not lash out at others for our own shortcomings—for displaying grace in the midst of one's failings will determine how others will perceive your character. Some people don't seem to get this an…