One city was hit by awful weather, and that led to water outages and busted pipes in surrounding cities, even though they weren't hit directly. One hotel was feeling the wrath of the water outages, and let their guests know that there was a water outage, resulting in a lot of canceled reservations. OP was working the front desk when all this was going down and had to deal with communicating with the guests who did book a room in the end. Let's just say, a couple of them were not happy at all wi…

Let this story serve as a friendly reminder to never try to save your company extra money. That will almost always backfire in some way, and in this case, a worker ended up getting denied payment proper payment. It's the kind of lesson that applies to friendships and relationships as well. If you're going out on a limb trying to impress or extend acts of kindness to someone, you better get that kind of treatment in return. Otherwise, you'll end up feeling used. This thread was posted to Reddit'…

People who work at the hotel front desk see a lot of interesting stuff. On a subreddit, hotel receptionists and managers alike have shared stories about entitled customers making all sorts of weird requests. But one story might take the cake. This one guest not only booked more people than allowed for 'single rooms' but he actually booked at the hotel next door. When he couldn't check in at the right time (because check-in wasn't for another few hours), he got upset and went to the OP's hotel...

When booking a hotel room, one typically has the expectation of privacy—that's actually kind of the whole point. You're paying a premium for the accommodating service and so that you have your “own” room for the duration of your stay—rather than booking a hostel or an Airbnb in someone else's home, where you'd get to hear a German tourist strum their acoustic guitar until early hours of the morning.

From glitter to an actual bear, it's truly shocking what hotel workers have discovered in rooms after guests leave. Not only is there a ridiculous number of folks who refuse to clean up after themselves, but also there is a startling number of guests who should at the very least alert the front desk that there has been an issue. Some of these guests may have been trying to get out of being charged extra, but in many of these cases, those extra charges are bound to come so you might as well just…

Hotels are supposed to be an escape to a great night's sleep…but not for this family. Whether you're on vacation or traveling for business , having a good night's sleep is crucial. You're used to your cozy bed at home, so it can be disorienting to be in a foreign place. Luckily, many hotels offer soft beds and cold rooms to get the best night's sleep possible. That allows you to wake up in the morning and be prepared for whatever the day throws at your, whether that's riding waterslides or givi…

Maybe leaving their job was for the best. From the way this maintenance worker describes their work environment, it seems like they were way better off elsewhere. We all grow and change in life, we can't help it. Things you once needed turn into things you've outgrown. That happens in careers, too. U/ProjectShadow316 shares that they realized they needed to move on from their job after about two years. It seems like a lot of people hit their limits around that time. Perhaps that's the time fram…

Well, well, well, if it isn't the consequence of your mother's actions. Why is it that the older generation thinks it's fine to just steal from hospitality businesses? Like, yes, you're paying to spend a night or two there, but you're not paying to take home that wall art or tea kettle they put in there for your convenience. This Redditor's mom took it upon herself to leave the hotel with the a robe and crystal vase. She thought she'd get away with it too, if it wasn't for those meddling hotel…

Why is it so hard for people to just read a sign and follow what it says? I agree, some signs can be really confusing. I once spent 15 minutes in front of a frustratingly unclear sign that was supposed to tell me whether or not I could park my car in that spot. Eventually, after consulting with some passersby, I decided it was not worth the potential parking ticket, and continued to look for a different parking spot for another 15 minutes. Even so, if there is a sign that says “Private Parking”…

I can't imagine managing employees and treating them like toys you can ignore whenever you feel like it. It's as if it's okay to one day pretend you don't have any responsibility for them because you are too tired to deal with these commitments. Who puts these people in charge? One truck driver was left literally stranded in the middle of nowhere without gas, all thanks to his boss. The boss in question was supposed to authorize funds for gas and food on the truck driver's journey, but failed t…

In hard times, our worth and value become evident. The way a person handles others in trying circumstances speaks volumes. So, while I don't want to jump the gun, I'm quite sure that I'm a terrible person. There is no patience in me when I'm nervous or angry. The story below is of a front desk worker who unfortunately meets the Karen of the century. The Karen in question enters the room totally oblivious of what is going on. OP, however, doesn't let her insults get to him; instead, he keeps cal…

People think they deserve charity for simply existing as if that entitles them to free stuff and a pat on the back. This woman reportedly drove '3 hours just for her kids to be disappointed', but the real disappointment here is that she, as a mother, booked a hotel room she knew she couldn't afford. And not by a bit… by a LOT. But before I get ahead of myself, let's start at the beginning. OP was working as a front desk clerk at an expensive, high-end resort. A woman who had booked a $600 hotel…

"You can't always get what you want..." Mick Jagger and the 'Stones famously taught us, before then going on to elaborate that “If you try sometimes, you'll find you get what you need.” While that's all well and good, and while this serves as a great message of inspiration about how one should never give up when the going gets tough… There are actually plenty of times in life when you might want something from someone else, and upon being told “No,” you should just take the “No” at face value a…

The holiday season is hardly the time to prank poor unsuspecting souls in the middle of the night, but that is exactly how these youngsters decided to spend theirs. Also, they enjoyed bothering their neighbors with loud music, but let's start at the beginning. One hotel guest who we'll call OP, was staying at the 'Milton' for most of the festive season. He was tired and was not in the mood to party. But there were lots of parties going around, which makes sense, because we're halfway into Decem…

It takes a special kind of hotel guest to misplace important items and then immediately go on the offensive and accuse housekeeping of theft. Perhaps it's generational, perhaps it's having experience being on the other side of these kinds of accusations, or perhaps it's just being a decent human, but I consider myself to be someone who is far more likely to blame himself for a lost item. Hypothetically speaking, if I were convinced that for once it was not my fault this time, I would at the ver…

If you are not on the reservation, you don't get a key, simple as that. But one guest's wife found that astoundingly hard to believe when she tried to check in at a hotel where her name wasn't registered. Granted, her husband was staying there, but just because you have a spouse who paid for a room doesn't necessarily mean you get to show up and get served a key on a golden platter. The front desk clerk was just doing their job, as people working in customer service usually are, but you can't w…