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‘This is a major violation’: Hotel might face $70 million fine after employee discovers they keep guests' credit cards in system after they leave

‘This is a major violation’: Hotel might face $70 million fine after employee discovers they keep guests' credit cards in system after they leave

'Either pay with credit card or leave': Hotel clerk refuses to accept guest's cash payment, demanding he pay only with card

'Either pay with credit card or leave': Hotel clerk refuses to accept guest's cash payment, demanding he pay only with card

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‘This is your last warning…’: Guest gets kicked out of hotel at 1am following 'towel dispute'

‘This is your last warning…’: Guest gets kicked out of hotel at 1am following 'towel dispute'

‘I can’t give you a key to someone else's room': Guest demands access to hotel room despite reservation not being under his name, front desk clerk refuses to give him a key, leading to a dispute

‘I can’t give you a key to someone else's room': Guest demands access to hotel room despite reservation not being under his name, front desk clerk refuses to give him a key, leading to a dispute

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'How is your phone charger in here if you haven't entered the room?': Entitled man demands refund for hotel room that he claimed he didn't use

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‘We have a water outage': Hotel hit by water outage due to weather, hotel guests turn to front desk clerk

‘We have a water outage': Hotel hit by water outage due to weather, hotel guests turn to front desk clerk

'Fine, I won't save you money': Company denies traveling worker's per diem after he checks out of the hotel early, cue malicious compliance

'Fine, I won't save you money': Company denies traveling worker's per diem after he checks out of hotel early, cue malicious compliance

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'I forcefully upsold them and made them pay double': Entitled guests demand refund from hotel manager for rooms booked at hotel next door

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Shocked guest experiences hotel horror story after bizarre intrusion from hotel manager: 'He does not take no for an answer'

'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

Update: 'Can I call the front desk to complain?': Teens repeatedly ding-dong dash hotel guests

Update: 'Can I call the front desk to complain?': Unruly teens repeatedly ding-dong dash hotel guests

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'Thanks for the attitude': Maintenance worker pens resignation letter

'Thanks for the attitude': Maintenance worker pens resignation letter after boss criticises their time off

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'My mom has sticky fingers': Mother steals $1,200 vase from hotel, gets caught and makes it her son's responsibility to get her out of the charges

'We can't and won't help you': Front desk clerk refuses to help entitled hotel guest after he complained that his car got blocked while parking in a management-reserved spot

'We can't and won't help you': Front desk clerk refuses to help entitled hotel guest after he complained that his car got blocked while parking in a management-reserved spot

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‘I’m stuck in the outskirts of town with my truck': Truck driver left stranded in the suburbs on Christmas after incompetent boss forgets to authorize funds for gas

‘I’m stuck in the outskirts of town with my truck': Truck driver left stranded in the suburbs on Christmas after incompetent boss forgets to authorize funds for gas

'Don't talk to him like that': Entitled guest gets kicked out by hotel manager after she barks at another guest to 'wait his turn'

'Don't talk to him like that': Entitled guest gets kicked out by hotel manager after she barks at another guest to 'wait his turn'