entitlement

‘She needs customer service training’: Customers arrive at restaurant on New Year's night during closing, leave entitled review and tip 4% despite server's excellent service

Lana DeGaetano

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Entitled relative steals Christmas toys that ‘fun uncle’ reserved for charity, gives them to her grandkids and doubles down on her Grinch behavior when she's called out

Lana DeGaetano

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‘I... lost it’: Employee puts long-time disrespectful customer in his place after years of harassing his colleagues, boss has employee's back and blacklists him

Lana DeGaetano

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Woman cheaps out on White Elephant gift despite opting to participate in pricier gifting tier, is booted from social group when they suspect she did it to ‘trade up’

Lana DeGaetano

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Employee gets into a ‘shouting match’ with arrogant customer after they let their kid fool around with heavy products, saves child from potential injury: ‘What if he was still under there?!’

Lana DeGaetano

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‘He just didn’t want to be happy’: Impatient customers berate grocery store staff because they aren't checking them out quick enough, cashier bites back

Lana DeGaetano

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‘Sure thing, boss!’: Newly-hired toxic manager fires dedicated employee for only completing tasks within his job description, entire department ‘collapses’ as a result

Lana DeGaetano

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Entitled family makes nice passenger play musical chairs on a holiday weekend flight, only to be outed as liars who aren't sitting in their assigned seats: ‘I paid for it. It’s mine’

Lana DeGaetano

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Entitled bride disinvites struggling bridesmaid from her wedding because she cannot afford the bridal festivities, bridesmaid claims it is a blessing in disguise: ‘She was just purely selfish’

Lana DeGaetano

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'The vote passed decisively': HOA president refuses to step down after being voted out by community, continues to harass neighbors claiming she's still in charge

Isabella Penn

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Entitled Karen customer gets chased out of Chick-fil-A parking lot after she skips the drive-thru line and dumps a shake all over patient employee: ‘You REALLY called the police?’

Lana DeGaetano

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‘That’s ENOUGH’: Karen customer slams credit card machine when asked to pay a pet fee for her hotel stay, employee says she can get lost if she can't be civil

Lana DeGaetano

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‘I’m not giving you my cat’: Entitled mom asks cat owner to ‘loan’ her their cat for her daughter's birthday party, owner refuses but mom shows up on their doorstep the day of the party

Lana DeGaetano

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Sneaky landlord enters residence without tenant's approval and steals some items, demands another month's rent after tenants accuse him: ‘What are our rights?’

Lana DeGaetano

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Cousin tries to guilt-trip woman into giving up family heirloom their grandma personally left to her in her will, woman refuses but family is divided: ‘She hoped I’d keep it safe’

Lana DeGaetano

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Customer service employees share stories about the best and worst customers they've ever had: ‘They got the wrong omelette and . . . stomp[ed] it on the carpet’

Lana DeGaetano

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