FAIL Blog
Advertisement

customers

customer support customer service workplace-stories talesfromretail server retail waiter karen-customer customers waiting karen-customers april fools customer talesfromyourserver food service service tales-from-retail tales from your server service industry - 25279749

Restaurant boss says all leave requests will be denied going forward, staff asks him if he's making an April Fool's joke: 'He was not'

Dodgy off-book leave policies are something that you just come to expect after a while of working in the restaurant or retail world. From the first time you go to book leave and are met with the strong insinuation that maybe you shouldn't be taking any leave at all, giving you reasons of being too busy or too understaffed to possibly afford to be a “man down," you're going to be feeling that old resigned feeling of knowing that this is going to be that kind of place. The reality is that you're…
View List
revenge petty off roading cars 4x4 4wd tune up car cars mechanic mechanics auto shop customer customers entitled services free labor blue collar reddit

'His truck was literally bent': Boorish customer gets led down a rocky road after expecting free labor from his mechanic

This customer made a wrong turn down 'Entitled Alley' and found out pretty quickly that his truck couldn't handle the terrain. Overinflated by unchecked arrogance, the guy in our next story got more than what he asked for at the auto shop.
View List
Advertisement
customer customers shopping tall taller short shorter stature help top-shelf reddit i dont work here working workplace employee employees

'Their brain was left in the car': Customer gets roped into employee duties because he's 2 inches taller and can 'reach the top shelf'

It's a little humiliating when you can't reach something on a high shelf. So much so that short folks have been climbing onto countertops, using broomsticks to destabilize out-of-reach items, and standing on swivel chairs for centuries just to avoid asking for help. But if there's no broomstick in sight and no counters to climb, who can we look to?
View List
tip tipping tipping-culture no-tip service service-industry hot-take opinion interesting customer customer-service nyc subway subway-takes

'If I have to go up to order, I'm not tipping': Working woman shares a hot take on tipping culture, raising torches and pitchforks in the comment section

We've all been there, standing at the front of the line at the coffee shop and the blue-haired barista with an eyebrow piercing lethargically whips the iPad around towards you before saying, 'It's just going to ask a few questions'. We don't want to tip 35% but with the next customer in line breathing down our neck and the angry cashier in front of us, the peer pressure can be insurmountable.
View List
‘Dude, I’m already here, are you kidding me': Customer wastes 3 hours of time and gas after arriving at car seller's home only to be told van is already sold

‘Dude, I’m already here, are you kidding me': Customer wastes 3 hours of time and gas after arriving at car seller's home only to be told van is already sold

One seller wasted 3 hours of his customer's time and gas money… Why? Who knows, people are awful, especially those selling on Marketplace. The customer, who we'll call OP, took to Reddit to complain about his terrible experience. Basically, OP had seen a small van for a reasonable price online, and wanted to buy it in order to convert it. They reached out to the seller, telling them they were interested in buying the van and would like to come see it. All seemed to be going well, as the seller…
View List
Advertisement
20+ bizarre food delivery stories: 'A grown man [who] insisted that I refer to him as Snow White'

20+ bizarre food delivery stories: 'A grown man [who] insisted that I refer to him as Snow White'

Who hasn't had an embarrassing late night delivery story? We all get food cravings, especially after a long day or a night out. Sometimes, it's the only time you allow yourself to eat certain things. For me, that would be cookies and McDonalds. It happens more frequently than I'd like to admit, and when it does happen, I like to destroy all the evidence of the delivery once I'm finished eating and pretend like nothing ever happened. I mean, do calories even count after 11 p.m.? Though my intent…
View List
‘He wanted me to make him a sandwich 3 hours after closing time’: Servers Share Most Entertaining Celebrity Customer Stories

‘He wanted me to make him a sandwich 3 hours after closing time’: Servers Share Most Entertaining Celebrity Customer Stories

Servers wait on people from all walks of life, and that includes celebrities. In this thread, they shared the good, the bad, and the ugly. Back when I was a waitress, I didn't meet a single famous person. I guess the diner I worked at wasn't exactly in high demand, and it was also in a pretty rural area, so I doubt most people have heard of it. There was this one time when I thought I had waited on Paul Rudd, but nope, it turned out it was just a look-alike. To be honest, I wish I had him as a…
View List
'Owner's called me 12 times in the past 3 days': Server quits on the spot after being tipped $0 by customers

'Owner's called me 12 times in the past 3 days': Server quits on the spot after being tipped $0 by customers

A waiter lost out on hundreds of dollars, but the restaurant's owner acted like nothing was wrong. It's poor management decisions like this that lead employees to quit… and this person did quit on the spot after being treated badly. Some people move from serving to managing and completely forget all the actual problems that waitstaff encounter. It seems like once the apron is off and the newly-appointed manager works on spreadsheets or takes naps in the back office, they stop caring about their…
View List
Advertisement
'We started calling the dealership': Driver files lawsuit against car dealership that sold them a lemon

'We started calling the dealership': Driver files lawsuit against car dealership that sold them a lemon

After accidentally buying a lemon , this person had to practically go to battle with their car dealership. No one ever said it was easy to buy a new or used car. There's tons of information to research about each model, and when you arrive at a dealership, you'll then have to deal with the salespeople. They want to put you in the priciest car with all of the fancy add-ons. But some shady sales associates go even further than that, as u/functi0nalPsych0path found out just after buying their vehi…
View List
'He lied in order to get me fired': Hotel clerk refuses housekeeping services for demanding guest, guest attempts to get him fired in response

'He lied in order to get me fired': Hotel clerk refuses housekeeping services for demanding guest, guest attempts to get him fired in response

It is completely understandable to want to complain about a poorly done service. When someone pays for a service, they should be left with a satisfied feeling, and not feeling like they have been mistreated or wronged. What is not completely understandable, is people resorting to lying when something does not go their way. If you are not happy about the way things are done, feel free to complain, but what good does it do if you lie? The only thing it does is damage your credibility. That is why…
View List
'I don't think you understand': Customer breaks into unopened store to shop for camping supplies

'I don't think you understand': Customer breaks into unopened store to shop for camping supplies

A customer was a bit too eager to shop at a new store in town. At some restaurants that are brand new, a “soft launch” will take place for the first few weeks they're open. During the soft launch, servers are being trained, the kitchen staff is learning how to make the food properly, and therefore the service might be a little slower than normal. That's all well and good for the restaurant industry, but there are no soft launches in retail. That didn't stop this woman from trying to break into…
View List
Advertisement
‘Let’s round it up, then': Customer demands compensation after accidentally turning mobile data off, tech support laugh and offer him 2 cents

‘Let’s round it up, then': Customer demands compensation after accidentally turning mobile data off, tech support laugh and offer him 2 cents

People are always trying to get discounts. Wait, let me rephrase… Entitled people are always trying to get discounts. People who are bored, miserable, and like to play the underdog. Look, I don't see anything wrong with a discount, but I do see something wrong with the way folk tend to go about it. Instead of asking nicely, or speaking in a polite tone, they'll yell their heads off, be rude and condescending, and generally make the person on the other end feel awful. That's what this customer d…
View List
workplace discussion workplace-stories jobs job malicious compliance karen-customer work customers customer mechanic workplace workplace malicious compliance employment in the workplace - 24929029

'10 words or less? OK': Customer rudely demands a shorter explanation from mechanic

These days we all think that everyone's out to get us and—to be fair, well… we're not always wrong and some people are. There are plenty of entitled and selfish people in this world, who won't hesitate to twist any situation to their benefit and gain, carefully manipulating their way into getting the upper hand—no matter the circumstances. And yet, it's still important to remember that there are still honest folk out there; folk who want to do the right thing for the simple good and honest fact…
View List
'This is posted in view of the dining area': Local chain restaurant displays questionable sign in front of customers

'Insane that this is posted in view of the dining area': Local chain restaurant displays "aggressive sign" in front of customers

Would a sign like this stop you from eating at a local restaurant? This person stopped in their tracks when they noticed the sign at a local breakfast chain. They snapped a photo and shared it to the good people of r/antiwork, and more than 500 people shared their thoughts in the comments section. First impressions matter, and restaurants know this. A lot of places hire a host or hostess to greet guests the moment they walk in the door to start off their dining experience on a positive note. Yo…
View List
Advertisement
wholesome customer heartwarming story workplace discussion wholesome workplace-stories jobs wholesome stories job malicious compliance work customers workplace workplace malicious compliance employment in the workplace - 24766981

Wealthy client gets wholesome revenge on the craftsman who refused extra pay: ''[We] spent the next week in Rome'

Everyone's got a bone to pick with someone these days and it's very rare for that picking to be necessitated for a wholesome reason. A reason such as trying to politely pay your craftsman more than the originally agreed-upon price due to your fondness of their work, only to have them, in turn, politely refuse. So, it was refreshing to see this story describing exactly that, a wholesome little tale in a sea of grudges, mistreatments, and misunderstandings. This poster sets the stage for their st…
View List
'THIS EMPLOYEE IS STEALING': Drive thru worker gets caught adding unauthorized 20% tips to orders

'THIS EMPLOYEE IS STEALING': Drive thru worker gets caught adding unauthorized 20% tips to orders

This one has caused some split reactions across the internet. On the one hand, we agree that all service workers deserve generous tips. On the other hand, the customer did not even get the opportunity to add the tip amount of their choice nor was there a clause or any confirmation that an automatic tip would be factored into the final payment. Instead, their card was charged 20% more than what they were actually paying for, and get this: this was just a drive-thru pizza order. When the customer…
View List
Advertisement

Hot Today

Advertisement