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‘I was clocked in the entire time': Company docks employee's pay due to lack of customers, employee applies for unemployment

‘I was clocked in the entire time': Company docks employee's pay due to lack of customers, employee applies for unemployment

When you start getting your paycheck later and later, know that you are aboard a sinking ship. No company that has its finances in order is paying its employees at the latest possible date. A Redditor, u/heyomeatballs , was working a WFH customer service job for three years and was the only employee in the entire customer service department, which should probably already tell you a lot of what you need to know. OP stated that in the beginning, the job was actually pretty good, and the pay was d…
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'They were looking at us weirdly': Couple orders food from a closed restaurant, wonders if they're wrong

How many people working in customer service, retail, or the service industry have had to deal with this exact same scenario? The closing time was 6 pm—it's now ten after—and there are still customers in the store. You're not allowed to turn customers away—management has forbidden it—still, customers continue to pour in. This same thing happens often, and management insists that every last customer be able to order, forcing you to stay late well past scheduled closing… Yet, every time you try to…
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'[She] changed our sign to say 'open': Gift shop employee stops customer who insisted on shopping in a closed store

'[She] changed our sign to say 'open': Gift shop employee stops customer who insisted on shopping in a closed store

This customer has a life hack to get into any store . All you have to do is take a little initiative. What could go wrong? U/Sparrowmoss shared this wild story of customer entitlement . Some customers take deep offense to stores being closed, or having hours of operation in general. If the customer can't get that random item at 10:59pm, they'll insist that the store is in the wrong. It's not the employee's fault that customers procrastinate so badly that they intend to shop at a store that's cl…
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'I got paid twice for the trip': Customer demands Uber driver to cancel trip despite the policy, driver complies, gets paid double

'I got paid twice for the trip': Customer demands Uber driver to cancel trip despite the policy, driver complies, gets paid double

Being an Uber driver requires more patience with crazy customers than most jobs.
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'I will not lie to the customers': Honest worker gets back at company after they refuse to honor their lifetime warranties

Sometimes, working in a company or industry is a great way to ruin that brand or product for yourself completely… Almost always, looking behind the curtain reveals that there is no great and powerful Wizard of Oz, but rather just an old scammer defrauding their customers. The cynical and downright illegal ways in which some major companies service their customers is astounding. You might see this attitude presenting outwardly as policies designed to drown customer complaints and warranties with…
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'Phone must be off during work? You're the boss': Employees lose customers for hours after their bosses insist they turn off all mobile phones

'Phone must be off during work? You're the boss': Employees lose customers for hours after their bosses insist they turn off all mobile phones

Turn all phones off? Okay, if you say so… Phones in the workplace are quite the divisive topic. You could argue that these days, people really need their cell phones to run their lives effectively. For example, if you're at work, but you get a call or text that your child is sick and you need to get them from school, having your phone on you is the best way to communicate. On the other side of the coin, however, phones are so addictive that it's easy to get lost for hours browsing social media…
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'I found a better job and quit': Lab technician forced to work in the call center after their entire staff quits, gets payback by transferring angry customers to his swindling manager's office line

Companies that thrive on shady dealings rarely pay the price. But when a business is being sketchy and ripping off their customers, it feels pretty dang good to see it all go up in flames, watching them get exactly what they deserve. In this case, a lab technician for a scammy company gave his boss a taste of his own medicine instead of helping them pick up the pieces after their skullduggery schemes backfired.
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'If you're in the building, you're working': Grocery shopper wants help from the only employee who cannot assist her

'If you're in the building, you're working': Grocery shopper demands help from the only employee who cannot assist her

When customers demand help , they want to be helped immediately. And instead of listening when workers actually try to help them, they seem to shut off their ears, and end up throwing a tantrum instead. Cashiers don't get the respect they deserve, and lots of customers are very rude to them on the daily. U/NiftyGoblin had a strange story to tell, which they shared to r/TalesFromRetail, a subreddit for retail workers to share the realities of life behind the cash register. This OP was just tryin…
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'The hotel staff saw everything': Guest enters hotel spa and takes another person's slippers, hotel staff show person security footage

'The hotel staff saw everything': Guest enters hotel spa and takes another person's slippers, hotel staff show person security footage

When spending time at a hotel, you allow yourself to comfortably leave things around, as you know that the hotel is being monitored by security cameras and staff at all times. Otherwise, you simply wouldn't pay to stay the night. In this case, OP was staying at a very expensive hotel, and when I say expensive, I mean that a standard room typically costs over $500 a night. So what happened to OP's slippers was kind of bizarre. OP was visiting the hotel spa, taking off his slippers and leaving th…
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'No added gratuity': Waiter demands to be compensated after getting stiffed on a $3,600 event, then quits when owner refuses

'No added gratuity': Waiter demands to be compensated after getting stiffed on a $3,600 event, then quits when owner refuses

"I used to be a server like you, and I've gotten stiffed by tables before. It just happens and you need to get used to it" were a restaurant owner's words when one of the waiters approached him after being stiffed on a $3,600 event. Talk about a good manager, huh? OP took to r/Serverlife after a frustrating incident at work happened, where he was forced to wait on a large party with a reservation booking in the restaurant's event room. Per usual, the restaurant was ridiculously understaffed, an…
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'I felt like I was on a prank show': Waitress and manager insist customer needs to pay for meal for a random stranger

'I felt like I was on a prank show': Waitress and manager insist customer needs to pay for meal for a random stranger

Have you ever been in a situation so bizarre you were sure there must be TV cameras somewhere nearby? This bewildered customer recently had that experience, and it has commenters in a tizzy trying to figure out what was going on. In an era of constant content, pranks are a popular way to make videos cheaply and easily. Even if they're not from official TV shows, you could run into TikTokers or other content creators who want a few quick reactions. That's even worse, in my opinion, because at le…
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'Our steaks are RARE! WE ordered WELL DONE!': Eight Karens make restaurant worker's first shift difficult, malicious compliance ensues

'Our steaks are RARE! WE ordered WELL DONE!': Eight Karens make restaurant worker's first shift difficult, malicious compliance ensues

There's nothing like a table full of Karens to make your first shift as a waiter the worst shift ever.
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'When he held out his hand for change, I dropped it on the counter': 20+ Cashiers who got even with their customers

'When he held out his hand for change, I dropped it on the counter': 20+ Cashiers who got the pettiest payback on their customers

Don't underestimate the pettiness of these fed-up workers . You'd be acting petty too if customers treated you the same way . Cashiers work so hard for so little recognition. If I was running things, all cashiers would be allowed to sit down, they'd be allowed to talk back to rude customers, and they'd all be paid at least $1 million per year. In reality, though, cashiers have to deal with the grouchiest customers one after another for minimum wage (and no sitting down either). You can only han…
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‘They called corporate': Customers try to get waiter fired after he laughs at their demands

‘They called corporate': Customers try to get waiter fired after he laughs at their demands

Customers are not your friends, and this case makes that perfectly clear. They stomp loudly into your restaurant, noses up in the air, demands rolling off their tongue. If you can't give them your full, undivided attention for the entirety of the time they are there, then what are you even doing with your life? OP was serving a table who came in with a rude attitude and continuously made his life hard with their special requests. One of the customers at the table demanded OP get his food 'right…
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'The names on the headstone are all different': Karen demands to talk to cemetery manager over concerns with burial plots

The phrase “over my dead body” is typically reserved for extreme instances where you want to express desperate and dramatic opposition to a measure of change someone is trying to bring about. Such as a suggestion at a local forum in which Agatha from down the street proposes filling the local skate park bowl with water every summer in order to repurpose it temporarily as a community poo. You, an avid skater, may stand up and declare, “Over my dead body!” Now, of course, you don't really mean th…
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Servers Discuss Goofiest Requests From Customers at Restaurants

Servers Discuss Goofiest Requests From Customers at Restaurants

Working in the service industry is one of the toughest to endure, as customers, management, and coworkers can really get under your skin. You need the patience of a sloth, the memory of an elephant, and the speed of a cheetah. Picture this: a family of eight, children sobbing whilst simultaneously drooling, parents at their wit's end just rattling off their order to you while corralling their children. Having a long list of dietary restrictions and substitutions to their order after demanding y…
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