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"We want another server now': Waiter ignores customers for hours

'We want another server now': Waiter ignores customers for hours after they insult staff members

This waiter works at an upscale place where the customers are used to getting whatever they desire. As many waiters will tell you, working at high end restaurants can be intense, but it's worth it for the giant tips that some rich folks will leave. Part of the intensity is working with people who are used to snapping their fingers and immediately getting what they want. These customers aren't patient, and some of them view wait staff as beneath them. The customer u/grayson1228 served seems part…
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'I had the pleasure of calling them back to tell them': Customer service manager cancels services after customer's accidental reveal

'I had the pleasure of calling them back to tell them': Customer service manager cancels services after customer's accidental reveal

This woman made one key misstep while talking to a customer service representative . Calling customer service is not a task anyone looks forward to. Usually, you're contacting them because of a broken electronic or a warranty issue. Or perhaps, like this woman, you're calling about your broadband service. While customer service via phone has improved vastly over recent years, it's still a slog to wait around on hold for hours, especially if they're playing hold music. Worse still is when they p…
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Self-Important Karen Makes a Pregnant Lady Cry After Stealing an ‘Expectant Mother’ Parking Spot at the Supermarket; Heroic Civilians Teach the Karen a Lesson in Decency

Pregnancy is intense. You gain 50lbs, your feet swell, your back hurts, and strangers are always trying to touch your belly– but what a lot of people forget is particularly exhausting, is that you have to carry on with regular life anyways! So even though you're a walking, talking baby factory, life goes on.
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'The lady of the house simply will not permit it': Movers tasked with impractical sofa bed delivery, use their own contract to avoid carrying it up stairs

'The lady of the house simply will not permit it': Movers tasked with impractical sofa bed delivery, use their own contract to avoid carrying it up stairs

No one ever said moving was easy, and this customer seems determined to make it as hard as possible. That's no problem for her, because she's not doing the heavy lifting — a group of movers are. U/_korvan_ shared this great story about the time they just wanted to do their job and go home, but were stymied by a customer. Being a mover is a physically demanding job each and every day. These folks work hours each day to take people's boxes and furniture from their old house to their brand new liv…
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‘Tripled their revenue; denied a raise’: Crumbling company pays $300,000 to customers after ambitious employees who tripled revenue quit, due to being denied a raise

‘Tripled their revenue; denied a raise’: Crumbling company pays $300,000 to customers after ambitious employees who tripled revenue quit, due to being denied a raise

Is there some kind of company playbook that we are all unaware of? Where the rules state, ‘Never give your employees a raise, especially if they are critical to your business success’? Beats me, to be honest. All I know is that so many bosses are clearly incompetent and not fit to make decisions that will effect the company's revenue. Corporate always intervenes when it's unnecessary, sticking their nose into everyone's business, yet ironically are nowhere to be found when their help is actuall…
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'Stop locking your cars after 8pm': Top Karens of the Week (August 25, 2023)

'Stop locking your cars after 8pm': Top Karens of the Week (August 25, 2023)

For this week's edition of the top five Karen stories, we're bringing you lots of neighborhood drama and cruel customers. Thankfully, for many of these Reddit stories, the folks who were at the receiving end of all this nonsense were not afraid to clap back. Here's a little preview of what we're dealing with here: (1) we've got an entitled neighbor who doesn't like the noise from people locking their cars at night, (2) there's the Karen with a meat allergy who surprisingly took issue with a BBQ…
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reddit malicious-compliance contractor money expensive california customer custom client measurement wrong incorrect construction house building

'Trust me, just do it': Contractor scores $12,000 extra on a job because a know-it-all client insists his measurements are accurate; they are not

Clients lie. This is the one thing that is certain for every contractor in every industry. For some reason, know-it-all clients feel like it's some kind of flex to press their hobby knowledge on someone who is literally a professional in that field. In this case, a pushy Californian client was getting his home remodeled and couldn't fight his manly urge to try and teach his contractor a thing or two...
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'I hid them!': Shopper finds stashed item and adds it to their cart, prompting confrontation with another shopper laying claim

People will go to any length and make every attempt to turn even the most petty situations to their advantage. Just a single trip to any busy parking lot will show you this, with desperate drivers doing anything in their power to secure a spot, even getting their passengers to jump out of the vehicle to stand in front of it and (hopefully) prevent anyone from getting there first, whilst engaging in outrageous displays of behavior from within the safety of their oversized vehicles. Of course, on…
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'The pizza was like 3 inches tall': Customer rudely insists on a pizza with everything on it, experiences immediate regret

Whenever you write the phrase “The customer is always right” online, there's always someone showing up to show you up in the comments to confidently proclaim that this utterance is actually a shortened version of the original phrase, “The customer is always right in matters of taste." Attributions for either version normally go to one of several pioneering and successful department store retailers who reshaped the trade in the late 1800s and publications on the retail philosophy emerge in the e…
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'I gave them a 1-star review': Local bar owner claps back at customer's 1-star review, customer gets even

'I gave them a 1-star review': Local bar owner claps back at customer's 1-star review, customer gets even

1-star reviews tend to shed light on the entitled and overly demanding customers of this world, but every so often, there's a justified one. Here, we have a customer who went out for drinks with his wife in Lisbon for a rare occasion considering how expensive nightlife can be in their city. Let's just say that they did not get the drinks they ordered. His wife ordered a Long Island Iced Tea and received a Coke; the Redditor ordered a Moscow Mule and received a spiked Ginger Ale. Close, but no c…
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'Are you still open?': Couple orders food from exasperated workers at a closed restaurant, wonders if they're wrong

How many people working in customer service, retail, or the service industry have had to deal with this exact same scenario? The closing time was 6 pm—it's now ten after—and there are still customers in the store. You're not allowed to turn customers away—management has forbidden it—still, customers continue to pour in. This same thing happens often, and management insists that every last customer be able to order, forcing you to stay late well past scheduled closing… Yet, every time you try to…
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'That's what she wants to have': Customer wants to pay more money for smaller cell phone plan

'That's what she wants to have': Customer insists on paying more money for smaller cell phone plan after refusing to listen to customer service rep

As a sales person, this employee still has to field a lot of customer service calls . Due to a mix up with the phone systems' phrasing, lots of confused customers get sent to u/d**nknife's phone line. They shared one story of a customer who just could not understand what they were paying for on their phone plan . I guess the customer isn't always right after all. If you've ever talked to someone who's worked a customer service phone operator job, they'll tell you that it takes some strategy. Th…
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workplace-stories employee work stories manager karen-customer customers working brands brand refrigerator sales workplace fridge - 21823237

'I call the department manager, who is equally confused': Manager shows customers dictionary definition to convince them he's not trying to fool them

This department store employee spent a lot of time working with this couple, who just don't understand what they're asking for. Before online shopping was everyone's go-to, people used to go to department stores in the mall to do certain types of shopping. One thing these department stores were great for was large electronics. If you needed a stove or a laundry machine or a refrigerator , you could head to the mall and look at a nice selection of machines. You could check out the latest models…
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Taco Tuesday tacos malicious compliance taco customers malicious-compliance-reddit restaurant restaurants service industry - 21774597

'I guess you're going to need a to-go box?': Guy exploits "no takeout" Taco Tuesday dine-in loophole

People love tacos… and people love a deal. So, it stands to reason that people would be willing to go to extraordinary lengths in order to get a deal on some tacos. If this is a small operation, then you can't help but wonder about the ethics of this story. Restaurants and bars run these deals as “dine in only” in order to get butts in seats and mouths drinking alcoholic beverages. Restaurants don't really make much money off of food anyways. With slim margins and intensive labor requirements,…
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'I told you to give me a different room': Front desk worker maliciously complies with rude guest's room request

Traveling can take its toll on the senses. After twelve hours cramped into a flying tube net to a snoring odorant stranger, you arrive at your hotel only to discover that you've been booked into a room next to a family of unruly children whose shouting and banging on the shared wall threatens to sever your last thread of sanity. To make matters worse, you're right across the hall from the ice and vending machines, and each time either is dispensed, it's as if each cube of ice, each soda, is dro…
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'I terminated her husband's lease': Karen client loses it at customer service rep, her family loses their lease and their business

It's not often you'll find the internet rooting for landlords. A group of people known for being dishonest and overly greedy, raising rents beyond reason, or neglecting necessary repairs in order to maximize profits—all the while enjoying an absurd amount of control over other people's lives—doesn't necessarily inspire a lot of compassion. And, yet—here we find ourselves. “Evil is evil… lesser, greater, middling. It’s all the same.” While some might prefer not to take sides when it comes to com…
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