customers

'I'M TRYING TO PROTECT YOU': Call center employee showcases top tier de-escalation tactics when handling Karen customers on the phone

Jesse Kessenheimer

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'Anyone want to donate a $15k Rolex?': 20+ Choosing beggars who are making the world a place

Brad Dickson

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'I couldn't care less about what you have to say': Restaurant owner refuses to accept customers' complaints about service, leading to the restaurant shutting down

Bar Mor Hazut

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‘Suit yourselves…’: Hotel refuses to waive cancellation fee for guest during popular eclipse event, resulting in hotel's major money loss

Bar Mor Hazut

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'None of my manager's rules apply to her': Barista irritated by manager's double standards towards customers' orders

Remy Millisky

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‘Sorry, I can't check you in’: Front desk clerk refuses to give demanding guest a room after they booked a reservation that went against hotel's credit card policy

Bar Mor Hazut

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'I was left speechless for the first time': Bank customer demands employees help him avoid "pressing 1 for English"

Remy Millisky

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'It's a symptom of a wider problem but it's still theft': Barista secretly adds tip on card reader after customer declines receipt, customer conflicted

Isabella Penn

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Restaurant boss says all leave requests will be denied going forward, staff asks him if he's making an April Fool's joke: 'He was not'

Brad Dickson

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'His truck was literally bent': Boorish customer gets led down a rocky road after expecting free labor from his mechanic

Jesse Kessenheimer

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'Their brain was left in the car': Customer gets roped into employee duties because he's 2 inches taller and can 'reach the top shelf'

Jesse Kessenheimer

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'If I have to go up to order, I'm not tipping': Working woman shares a hot take on tipping culture, raising torches and pitchforks in the comment section

Jesse Kessenheimer

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‘Dude, I’m already here, are you kidding me': Customer wastes 3 hours of time and gas after arriving at car seller's home only to be told van is already sold

Eleonora Bader

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20+ bizarre food delivery stories: 'A grown man [who] insisted that I refer to him as Snow White'

Ben Weiss

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‘He wanted me to make him a sandwich 3 hours after closing time’: Servers Share Most Entertaining Celebrity Customer Stories

Eleonora Bader

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'Owner's called me 12 times in the past 3 days': Server quits on the spot after being tipped $0 by customers

Remy Millisky

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