This retail worker was weary from unkind customers---until this dude came in. In retail, you tend to remember the best of the best and the worst of the worst customers, while everyone else in between is just a blue. You'll always remember the customer who screamed and threw her bags on the floor like a toddler having a meltdown. But you also remember the kind souls who praise your customer service skills in front of your bosses, or the kind who are genuinely grateful when you help them. In a st…

Before streaming services existed, we had movie rental chains . Going to rent a video or DVD was a whole endeavor. In my family, we'd often do the usual Sunday morning activities, then go grocery shopping, and then stop at the video store near us to pick out a movie for that night. This was a big treat every time! Whether we picked a Disney movie or an old comedy flick, it truly was fun for the whole family. If they didn't go out of business before I was old enough to work there, I know I would…

This boss had no idea what he was doing, and the hordes of hungry customers don't care about poor management, they just want food. There are lots of industries where people are low-paid and treated poorly. Food service is perhaps the hardest of these. Unlike retail, your customers are guaranteed to be hungry. That means they're going to be less patient and eager to tell you about any mistakes you're making. They really don't care about the employees or anything else, because all they want is th…

Some folks want to mess around and find out, and this waiter was happy to oblige. Entitled people are everywhere, and this person shared that while waiting tables at the Jersey Shore , these folks made their presence known. The OP spotted them by who has the fakest tan . The OP, u/iamjayjayisme, knew that as a waiter, they had to let the entitled diners get away with whatever they wanted—tips were on the line! For waiters and waitresses, dealing with entitled people is just part of day-to-day l…

This employee saw right through this so-called “influencer's” prank. The young man has posted several videos on social media in which he tries to prank unsuspecting employees at various stores, but this time, he met his match. The teenager tried to pass off a ridiculous-looking homemade device as a “virtual reality” gadget. The employee was not having any of this guy's pitch and knew that he was trying to sell him some nonsense. At first, the employee remained calm and politely asked the teenag…

It's refreshing to read that for once, the folks at a car dealership were those ones who had to pay up. We come across too many stories on the Internet of folks getting cheated and tricked and having to pay the price, but this Redditor cleverly circumnavigated the system in order to get what they deserved. This thread was posted to Reddit's r/MaliciousCompliance subreddit by u/Ko-Riel , who explained that they purchased a car with three years of maintenance included. When it came time for the c…

This customer woke up and decided everyone else should revolve their lives around his happiness. Some people wake up on the wrong side of the bed, and decide to ruin everyone else's day too. In customer service, this kind of entitlement is all too common. Some folks never seem to realize that they are one of 7.8 billion people on the planet. Instead, they think that everyone should wait on them like they're royalty. They lack the ability to put themselves in other people's shoes . The person in…

The most important lesson I learned in customer service was that you should never give an entitled person exceptions to rules or allow them to get away with gaming the system. The thing is, it's hard to stand your ground and face a possible complaint, but if you're firm and fair with them once, that's the only time they'll be a problem . But, as soon as you let them have their way, they're going to keep coming back and be a repeat problem for you because now they know that you and your organiza…

I never knew that checking the bathrooms before you eat at a restaurant was a “thing” until today. That's because these chefs, waiters, diners, and one health inspector, all gave their opinions on the sketchiest things to look out for while eating at restaurants.

We often hear stories online from customers who are acting unreasonable and unruly, like what you might call a “Karen,” and we tend to take the employees narrating these stories at face value. But what about the times when the roles are reversed? What about situations where a customer is simply making a reasonable request, only to be met with a harsh response from an employee? At what point is it okay for a customer to get a little bit frustrated when their issue isn't receiving any attention f…

Usually, immoral irrationality and disrespect towards others go unpunished, making those perpetrating that behavior to be more encouraged since, well, they got away with it already. Occasionally, though, the universe will react in kind and drown them in a karmic ocean of their own making. In these instances, the world feels like it is in balance, with just deserts having been served in ample portions. Working in customer service, you'll seldom get to see this play out, with the irrational getti…

These are the moments that retail workers hold near and dear. No, we aren't just talking about fond memories with coworkers. These workers got to witness as their worst customers got instant karma for their terrible behavior. Meltdowns aren't just for babies and toddlers. Retail workers have to deal with grown adults having tantrums every day. There are lots of folks who are led to believe that the only way they'll get what they want is to be aggressive and demanding about it. Technically, this…

If you mistake salt for sugar in your recipe, it's no big deal. But if a chef does it while making a five gallon soup recipe, there's going to be some problems! Help yourself to a serving of these funny stories from chefs who were humbled by their own kitchen mishaps. We're all human, we all make mistakes every now and again. There are just some jobs where this is more acceptable than others. For example, if you're a FailBlog writer, it's okay if you make a mistake or three. Now, if you're an o…

Welcome to server life, where you get paid next to nothing to deal with entitled customers and power-tripping managers while working on your feet for seemingly endless shifts. You can just imagine the cast of characters that everyday servers are forced to encounter, confront, work with, and work for day in and day out. So let the following stories, which were compiled from Reddit's r/TalesFromYourServer subreddit, ~serve~ as yet another reminder to be kind and generous with your servers. Tip th…

The thing about making a mistake is that you kind of have to just own it. At this point, you're already suffering whatever negative effects and embarrassment have resulted from that mistake, and then you have to be able to rub salt in that wound and accept that you have no one to blame but yourself. It's no surprise that a lot of times, people seem to be completely unable to consciously or subconsciously accept that their mistake is their own fault. Instead, they come up with some way to explai…

When selling items online, you are bound to encounter some choosing beggars. To be a little more concise, a choosing beggar is when one person has unreasonable expectations while attempting to haggle a price. I've sold a couple of items in my lifetime and am almost always met with some kind of resilience from the other side. Usually, when I am introduced to such a haggler, I make an effort to say as little as possible and just make it clear that the sale is not gonna work out. Because when thes…