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Top Tales From Your Server (October 2, 2023)

Welcome to server life, where you get paid next to nothing to deal with entitled customers and power-tripping managers while working on your feet for seemingly endless shifts. You can just imagine the cast of characters that everyday servers are forced to encounter, confront, work with, and work for day in and day out. So let the following stories, which were compiled from Reddit's r/TalesFromYourServer subreddit, ~serve~ as yet another reminder to be kind and generous with your servers. Tip th…
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'No problem': Belligerent customer insists on being refunded for their own mistake

The thing about making a mistake is that you kind of have to just own it. At this point, you're already suffering whatever negative effects and embarrassment have resulted from that mistake, and then you have to be able to rub salt in that wound and accept that you have no one to blame but yourself. It's no surprise that a lot of times, people seem to be completely unable to consciously or subconsciously accept that their mistake is their own fault. Instead, they come up with some way to explai…
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‘I won't pay for this': Choosing beggar demands seller pay for item delivery because ‘they live too far away’

‘I won't pay for this': Choosing beggar demands seller pay for item delivery because ‘they live too far away’

When selling items online, you are bound to encounter some choosing beggars. To be a little more concise, a choosing beggar is when one person has unreasonable expectations while attempting to haggle a price. I've sold a couple of items in my lifetime and am almost always met with some kind of resilience from the other side. Usually, when I am introduced to such a haggler, I make an effort to say as little as possible and just make it clear that the sale is not gonna work out. Because when thes…
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'They did what every company would with recorded lines: they pulled the calls': Call center worker hangs up on caller repeatedly, bosses back them up

'They did what every company would with recorded lines: they pulled the calls': Call center worker hangs up on caller repeatedly, bosses back them up

This dude clearly didn't listen to the automated message telling customers they'll be recorded during the phone call . He paid the price for that mishap! Working in a call center is a grueling job for lots of people. Just look in the comments, or at some of the many posts to r/talesfromcallcenters, and you can get a peek into the life of a call center rep. Basically, these employees clock in and take dozens or even hundreds of calls per day. Depending on their place of business, they're probabl…
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'You could probably get the yarn for a LOT less': Customer advises blanket creator to lower prices and respond to messages faster

Some crafty folks enjoy selling their creations, but their customers seem to feel entitled to every step of the process. In the social media era, it's never been easier to feel closer to your favorite artist. The common adage is that people are attracted to the process of creating art, and lots of social media savvy creators are now showing their processes publically. This especially draws attention if your artwork involves dripping lots of paint down a canvas or frosting a cake at 5x speed. Th…
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'He paid for a pound, he's going to get what he paid for': Customer claims his wing order wasn't a full pound, turns out it's over a pound, server tosses extra wings

'He paid for a pound, he's going to get what he paid for': Customer claims his wing order wasn't a full pound, turns out it's over a pound, server tosses extra wings

Entitled customers need to be careful with the battles they choose. If they are not certain that they're in the right, the result could be embarrassing and, in this case, far less than what they wanted. When you order a pound of wings at a restaurant, do you fully expect everything to be carefully weighed to the exact desired amount? What kind of establishment do you think this is, sir? You're ordering wings , not caviar! This Redditor , who worked as a cook at said wing establishment, watched…
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'You can't use a shopping cart': Customer complies with disgruntled cashier's demands, leading to overfilled checkout counter hassle

'You can't use a shopping cart': Customer complies with disgruntled cashier's demands, leading to overfilled checkout counter hassle

This story includes one overworked, tired cashier who despised the fact that he had to keep pointing out a strikingly obvious sign that read, ‘Leave your shopping cart outside’ to customers who did not go out of their way to read it. This story also involves a customer who worked at a liquor store and had to get a bunch of bottles for the upcoming holiday. So in simple terms, it included two minimum-wage workers who were not getting enough money for dealing with other people's messes on a daily…
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'We only do deliveries over the phone': Cashier refuses to take delivery order in person, customer calls from the lobby

Rules usually exist for a reason. Generally, they come into being because someone did something and learned the hard way that the way they chose wasn't the way that it should be done, so it's decided that this way should never be attempted again by either them—or those surviving them—depending on how poorly their attempt went. There is another type of rule, though, and these rules are generally made up by a bored busybody middle manager on a random Wednesday afternoon because they need somethin…
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'[It] makes me happy': Cashier shares their brilliant strategy for dealing with phone-talking customers at checkout

It's no secret that working in customer service exposes you to all kinds of bizarre behavior that wouldn't be acceptable in any other place in society. What is it that makes people think it's okay to treat someone any differently just because they happen to be wearing an apron or a name badge? Unfortunately, the act of being served gives petty tyrants the opportunity to feel as if they are better than the person serving them, with some individuals exhibiting levels of malice and cruelty that ma…
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'Three cop cars pulled in and surrounded them': Cheap couple gets cops called on them for refusing to pay for a $9 salad bar

How much trouble is it worth going through to avoid paying for a couple of leaves of lettuce? Is it worth a run-in with the police that could possibly see you arrested and sent to prison, all because you didn't want to pay $9 for your salad after complaining about the toughness of your steak? From there, you'll be forced to plan a daring means of escape. By day, you'll see yourself unwittingly participating in and then dismantling the operations of the corrupt warden running the prison while sp…
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'People assume sound doesn't travel over the bar': 10+ wild stories as told by the bartenders who overheard them

'People assume sound doesn't travel over the bar': 10+ wild stories as told by the bartenders who overheard them

You know that bartenders have seen plenty of nonsense they wish they never saw. Of course, it's not their fault. People are absolute fools in these establishments and have zero idea that sound does, in fact, travel. On top of that, customers also seem to forget that bartenders do not suddenly become invisible after they have served you a drink. They are right there with you as you confess your biggest regrets, secrets, and gossip to your buddy. These customers clearly forgot where they were as…
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'She told me I could NEVER tell a customer the store was closing': Retail employee works all night long after manager tells them to never tell customers to leave

'She told me I could NEVER tell a customer the store was closing': Retail employee works all night long after manager tells them to never tell customers to leave

This is one of those rules that is so obtuse, it hurts your head to think about. Every job has some rules that make no sense. But some jobs, particularly retail work , have rules that are jaw-droppingly inane. This is especially silly when it comes to the "customer is always right” types of rules. Because, as it turns out, the customer is not usually right at all, so why should they get to determine the rules? For example, if you want your store to close at 2AM each night, you should have a rul…
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'[He] starts pulling chicken wings and chinese donuts out of his pockets': 30+ Guacamole goofs and fishy faux pas that happened at all-you-can-eat buffets

'[He] starts pulling chicken wings and chinese donuts out of his pockets': 30+ Chocolatey catastrophes and fishy faux pas that happened at all-you-can-eat buffets

When you want to get the most amount of food for your money, it's time to head to your local all-you-can-eat buffet . Going to buffets was always a treat when I was a child. When you walk into a buffet, you're overwhelmed with the delicious smells and dozens of food choices. Whether you want roast turkey or green beans or cheesecake, an all-you-can-eat spot is bound to have a massive selection. I always loved getting both mashed potatoes and fries, and dipping the fries in the mashed potatoes.…
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'I'm sure she won't be happy to hear about this': Florida family wants landscapers to charge them each the same low rate, landscapers agree to 'hold to [their] word'

'I'm sure she won't be happy to hear about this': Florida family demands landscapers charge them each the same low rate, landscapers agree to 'hold to [their] word'

When these landscapers got a referral from one customer to another, they had to explain some important caveats. Unfortunately for the landscapers, these clients were not happy with the deal they were going to get. Referrals are really important to many companies. In recent years, there's even a big incentive by lots of brands to tell your friends about their product. How many times have you gotten a friend to sign up for a random product just so you can get a discount? Or, if you're crafty, you…
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'I ripped off a terrible client': Guy overcharges to help clear out entitled Kevin's furniture, collects $25,000+

'I ripped off a terrible client': Guy overcharges to help clear out Kevin's furniture, collects $25,000+

Here is a cautionary tale for the demanding entitled Kevins out there who don't even realize that they're actively making enemies out of the people who are working for them. You know that there are more of these guys out there than just Pat. Pat was a friend of a friend to this Redditor , who therefore felt obligated to continue working for him. The Redditor would perform household duties as a side hustle outside of his full-time job. Pat is the kind of guy who would make demands out of nowhere…
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'Manager/owner... won close to $50,000':' Diner insists on showing son the industrial freezer he installed, owner sues him for shoddy work

'Manager/owner... won close to $50,000':' Diner insists on showing son the industrial freezer he installed, owner sues him for shoddy work

As a parent, it's only natural to want your kids to be involved in your life. That's why things like “Bring your kid to work” day exist — so you can show your kiddo off to all your coworkers, and let them see what you're doing all day long while they're at school. This dad had a similar idea of sorts… but it majorly backfired on him. U/FlashyCow1 shared a story from their time working at a burger restaurant. This place had a pretty devastating recurring problem: a faulty fridge that was consist…
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