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‘Just because you’re on hold doesn’t mean we can’t hear you’: Employees share insightful industry hacks that customers aren't supposed to know

‘Just because you’re on hold doesn’t mean we can’t hear you’: Employees share insightful industry hacks that customers aren't supposed to know

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Customer insists flooring installer does it their way, gets exactly what they asked for: 'I got paid to remove the work that I just got paid to install so I can get paid to install it again'

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Retail chain cuts workers' hours rather than paying overtime: 'They are going to schedule all the full timers at 35 hours so that no one goes over 40'

‘I drove two hours just to turn their printer back on’: IT workers share the most ridiculous tech requests they had to deal with at work

‘I drove two hours just to turn their printer back on’: IT workers share the most ridiculous tech requests they had to deal with at work

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Frustrated customer reveals entitled family's plan to exploit home improvement store and steal product: 'I made sure a pricing error did not occur'

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'You want to put how much concrete in your Civic?': Customer insists on loading 1000 lbs. of concrete into the back of their small car despite employee's warnings

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'Look it up': Customer talks himself out of a price-match and has to pay more when retail associate looks it up and realizes it's against their policy

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Restaurant boss says all leave requests will be denied going forward, staff asks him if he's making an April Fool's joke: 'He was not'

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'You made your bed...': Company sends random dude a client's information via email, dude responds by clicking 'cancel' on important appointment

'You made your bed...': Company sends random dude a client's information via email, dude responds by clicking 'cancel' on important appointment

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'I hung up': Caller learns an important lesson after impolite words to service rep

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'Well at least he pays his bill': Karen customer throws tantrum at employee over cell phone disconnection after not paying her bill

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'Not my problem, now leave': Retail manager puts Karen in her place when she blames him for her cancelled and unpaid cell service

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'I hope his common cards were worth it': Entitled customer gets lifetime ban and loses $150 for stealing Pokémon cards, unaware they were worth just a penny

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Entitled Karen demands delivery driver shovel her snow-laden driveway: 'I left her a message in the snow'

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Karen chases customer out of store, employees lock her out with her stuff still inside: 'They just closed and locked the doors'

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Entitled dude wants to cut a 150 person line, gets shut down: 'A middle-aged man [had] a screaming, crying tantrum'