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Cable company keeps charging for disconnected service, customer gets even by making 8 repeated callouts to his residence on their dime: 'After 8 tech support visits, finally they got the message'

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Restaurant serves entitled Karen after she writes scathing 1-star-review over $2 dispute, provides hard evidence and turns public discourse against her: 'Below is the truth along with supporting evidence...'

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Guest contacts hotel demanding cancelled reservation, but their story keeps changing becoming increasingly unbelievable: 'I tell him no. That is against policy as per my manager'

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'Turn my service off, RIGHT NOW... Ok.': Customer demands their service be disconnected immediately, customer service rep complies

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'Your adherence is non-negotiable and mandatory': Customer service rep's authoritarian emails go viral sparking discussion online

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'How many days do we have for a 45 day return?': 20+ Customer questions that were complete nonsense

'How many days do we have for a 45 day return?': 20+ Customer questions that were complete nonsense

‘Just because you’re on hold doesn’t mean we can’t hear you’: Employees share insightful industry hacks that customers aren't supposed to know

‘Just because you’re on hold doesn’t mean we can’t hear you’: Employees share insightful industry hacks that customers aren't supposed to know

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Customer insists flooring installer does it their way, gets exactly what they asked for: 'I got paid to remove the work that I just got paid to install so I can get paid to install it again'

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Retail chain cuts workers' hours rather than paying overtime: 'They are going to schedule all the full timers at 35 hours so that no one goes over 40'

‘I drove two hours just to turn their printer back on’: IT workers share the most ridiculous tech requests they had to deal with at work

‘I drove two hours just to turn their printer back on’: IT workers share the most ridiculous tech requests they had to deal with at work

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Frustrated customer reveals entitled family's plan to exploit home improvement store and steal product: 'I made sure a pricing error did not occur'

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'You want to put how much concrete in your Civic?': Customer insists on loading 1000 lbs. of concrete into the back of their small car despite employee's warnings

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'Look it up': Customer talks himself out of a price-match and has to pay more when retail associate looks it up and realizes it's against their policy

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Restaurant boss says all leave requests will be denied going forward, staff asks him if he's making an April Fool's joke: 'He was not'

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'You made your bed...': Company sends random dude a client's information via email, dude responds by clicking 'cancel' on important appointment

'You made your bed...': Company sends random dude a client's information via email, dude responds by clicking 'cancel' on important appointment

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'I hung up': Caller learns an important lesson after impolite words to service rep

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Employee discovers that her boss is looking to replace her, files a report with HR: ‘My boss was fired’

Employee discovers that her boss is looking to replace her, files a report with HR: ‘My boss was fired’

New micromanager scolds employee for using the company credit card for meals while working overtime, employee decides to write individual expense reports for everything they buy moving forward: ‘By week two, Dave's inbox was flooded’

New micromanager scolds employee for using the company credit card for meals while working overtime, employee decides to write individual expense reports for everything they buy moving forward: ‘By week two, Dave's inbox was flooded’

'I MUST be there in person for 9 hours': Boss compels employee to go into the office despite 95% of meetings being online

'I MUST be there in person for 9 hours': Boss compels employee to go into the office despite 95% of meetings being online

Library management demands employee print receipts for every book checkout, causing massive lines in the library and a dispute with the city office: ‘The fallout was immediate'

Library management demands employee print receipts for every book checkout, causing massive lines in the library and a dispute with the city office: ‘The fallout was immediate'

40 employees quit at unmanaged retail store, leaving 3 brave managers to run it alone: 'Callie [tells] me to call the entire staff 1 by 1'

40 employees quit at unmanaged retail store, leaving 3 brave managers to run it alone: 'Callie [tells] me to call the entire staff 1 by 1'

Company gets rid of bonus incentives to work on holidays, then reprimands employees for not volunteering to work: ‘You only get as much loyalty as you pay for’

Company gets rid of bonus incentives to work on holidays, then reprimands employees for not volunteering to work: ‘You only get as much loyalty as you pay for’

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