There's nothing quite like that sweet "I told you so feeling" you get when a customer gets exactly what they wanted and learns that they screwed up. It feels good to drink in the visceral feeling of an outsmarted horrible customer. Customers are often wrong, but too few of us don't give a rip, so this kind of interaction is as rare as it is sweet.
customer support
UK-based comedian Wesley Metcalfe goes around trolling angry customers by pretending to be "customer support" on companies' Facebook pages. It seems to be convincing enough to actually fool some people. The best is when the actual company account tells everyone that they blocked the fake support account, and nothing ends up happening.
