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Company instates new B2B project management and communication software that clients despise, boss insists that it be used anyway, causing problems with key client who gets the CEO involved: 'The client called [the CEO] directly'

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16-year-old waiter assumes couple is tipping $40 on a $60 bill, prompting an awkward confrontation and math problems as they struggle to straighten out the misunderstanding: 'He just freezes, until he finally says "100 minus 61.99...." and trails off'

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‘"Ma'am, I'm sorry but I do not work at McDonald's"’: Hungry hotel guest repeatedly asks front desk employee how much her McDonald's delivery order will cost, management chews out employee for being unhelpful

Insurance company tries to pay car owner for his vehicle at ‘market value’ but lowballs by $2500, so the car owner demands all the required paperwork to prove their offer is market value

Insurance company tries to pay car owner for his vehicle at ‘market value’ but lowballs by $2500, so the car owner demands all the required paperwork to prove their offer is market value: ‘I scared them right back’

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Karen customer demands barista make her a Frappuccino, complains that it's not an iced latte when the barista hands it to her: 'Being a barista is truly a social experiment'

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Manager tells 21-year-old retail worker to "just smile more," she obliges by smiling non-stop for her entire shift, horrifying a Karen customer: 'For the rest of my shift, and every shift after, I smiled'

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20+ Workers who realized the customer was not always right: 'An unhappy customer? Oh no'

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Scapegoated IT admin gets blamed when client's employee retires and accidentally deletes their entire database: 'Welp, I'm retired now! Guess I'll delete everything'

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Dealership wants guy to drive 350 miles to pick up replacement vehicle after known fault in his new car, when customer gets upset service rep intentionally sidelines the exchange before quitting: 'I sent his case over with the wrong file, then I quit'

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Entitled customer talks herself out of waived late fees when she refuses to listen to customer service representative: 'Okay you want me to follow company policy? I got you!'

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‘Evil laugh [...] Delete’: Entitled client receives bad logo after going against graphic designer's expert opinion, demands designer delete crucial files and soon rues the day

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‘"I need to escalate this right now"’: Entitled customer boldly tries to return a stove he purchased 12 years ago, call center employee adamantly refuses to oblige

‘What a scammer’: Airbnb host demands guest cancel their reservation after claiming the room will not be ready in time, guest refuses when discovering they were already charged for it

‘What a scammer’: Airbnb host demands guest cancel their reservation after claiming the room will not be ready in time, guest refuses when discovering they were already charged for it

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Entitled mother confronts tech retail worker at the supermarket who helped her and her son earlier: 'This happened about a week ago and I still think about it because of how absurd this lady was...'

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Manager yells at teen worker in front of customers, customers complain and he gets fired: 'I later found out he lost his job'

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Insurance company denies phone claim over strict policy until customer reminds them it will only cost them more: 'So how likely is it that a cracked screen could lead to water damage?'

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‘He’s now my personal debt collector’: Man adds friend to his phone plan during financial hardship, but his friend refuses to return the favor when the man's finances are affected by the government shutdown

‘He’s now my personal debt collector’: Man adds friend to his phone plan during financial hardship, but his friend refuses to return the favor when the man's finances are affected by the government shutdown

Employee denied raise after outstanding performance review, so he starts leaving early and quietly cuts his hours by 20% without anyone noticing: 'I gave myself the raise'

Employee denied raise after outstanding performance review, so he starts leaving early and quietly cuts his hours by 20% without anyone noticing: 'I gave myself the raise'

Employee gets offered another job with higher pay, leaves new job after only two weeks, manager gets offended: ‘I laughed and explained what I was offered’

Employee gets offered another job with higher pay, leaves new job after only two weeks, manager gets offended: ‘I laughed and explained what I was offered’

29-year-old bartender stuck on closing shift gets even with work enemy by sabotaging her opening shift the next morning: '[She] completely has it out for me'

29-year-old bartender stuck on closing shift gets even with work enemy by sabotaging her opening shift the next morning: '[She] completely has it out for me'

Team working 50 hours per week all quit at the same time: 'If there's anything we can do to keep you, let me know'

Team working 50 hours per week all quit at the same time: 'If there's anything we can do to keep you, let me know'

Hiring manager refuses to hire his cousin, Evan, after HR catches the 24-year-old lying on his résumé, choosing integrity over nepotism: ‘Now my aunt and mom are furious with me for “humiliating” him’

Hiring manager refuses to hire his cousin, Evan, after HR catches the 24-year-old lying on his résumé, choosing integrity over nepotism: ‘Now my aunt and mom are furious with me for “humiliating” him’

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