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Insurance company denies phone claim over strict policy until customer reminds them it will only cost them more: 'So how likely is it that a cracked screen could lead to water damage?'

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'I am not allowed to do anything': Retail worker faces down angry parents after colleague sells parents the wrong computer for kid's gaming ambitions, prevented from helping them by silly company policy

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Customer support employee complies with entitled supervisor's suggestion to never go off script, then supervisor gets put on performance review for his suggestion

Arrogant supervisor tells customer support employee to never go off script, so the employee maliciously complies and causes a ‘Million-Dollar Client Meltdown’

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My employer has decided to give us a monthly in-person mandatory meeting at 8am one Sunday every month: 'the meetings are always things that could easily be covered in a simple email'

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'You want to escalate? Okay': Customer support insists they can help customer, customer wastes his own time trying to escalate the matter

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Customer complains about internet speed, but it turns out they were getting faster speeds than they were paying for, gets slower internet than they started with: 'It's even worse than it was before!'

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Passenger throws tantrum after missing flight, gets booked for flight 12 hours later by disgruntled gate agent: '[She] deliberately and deservedly made him wait for 12 hours'

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Restaurant manager calls police on customers who are refusing to pay $9 for using the salad bar: '3 cop cars pulled in and surrounded them'

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Client disregards advice resulting in faulty $10k order of embroidered company t-shirts: 'Have fun refunding a $10k order!'

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Customer refuses to pay for oil change, demands mechanic put old oil back in: 'His truck might last another year at best'

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Visitor refuses to clear entry with storage facility security, finds themself locked in and unable to leave: 'He had to wait until 4:30 AM to get out after my shift'

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Karen demands baker go to the butcher's shop next door to sell her some meat: 'I don't see why you can't just go and get it for me'

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Craft store Karen accosts fellow customer and accuses them of being an employee of the store: 'She accused me of just not wanting to help her'

Entitled boomer customer flips out at employee over having to print a return label for a refund, months of telecommunication come to a head

Boomer becomes enraged after being told he has to print a shipping return label in order to get a refund, harasses employee for months because of his ‘vendetta against technology’

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18-year-old employee tells boss to approve their leave or accept their resignation: 'How do I tell my boss that she either has to approve my 4 months' notice or accept my 2 weeks' resignation?'

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Customer demands refund for 20 minutes of internet downtime caused by their own mistake, customer service rep maliciously complies: '[That's] a little under 2 cents an hour'

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Job applicant walks out of interview before it starts after waiting for 30+ minutes, but not before giving the hiring manager a piece of his mind: 'My time [is] more valuable than this!'

Job applicant walks out of interview before it starts after waiting for 30+ minutes, but not before giving the hiring manager a piece of his mind: 'My time [is] more valuable than this!'

Employee double-checks a grant detail to prove his right, accidentally uncovers widespread legal noncompliance that everyone in the organization ignored for years: ‘This entire situation happened because I wasn’t about to let someone tell me I’m wrong’

Employee double-checks a grant detail to prove his right, accidentally uncovers widespread legal noncompliance that everyone in the organization ignored for years: ‘This entire situation happened because I wasn’t about to let someone tell me I’m wrong’

10 Managers who were surprised when their best employees quit on the spot: 'A guy left on his 15-minute break... and just never came back'

10 Managers who were surprised when their best employees quit on the spot: 'A guy left on his 15-minute break... and just never came back'

Boss cuts 22-year-old sandwich shop worker's hours after he helps train new hire: 'I went from working 30+ hours a week to working less than 15'

Boss cuts 22-year-old sandwich shop worker's hours after he helps train new hire: 'I went from working 30+ hours a week to working less than 15'

VP demands employee inform coworker about her termination "by noon", despite coworker being on approved medical leave and set to have surgery that day, VP claims to be unaware of her leave: 'It would look like we're retaliating for her taking leave'

VP demands employee inform coworker about her termination "by noon", despite coworker being on approved medical leave and set to have surgery that day, VP claims to be unaware of her leave: 'It would look like we're retaliating for her taking leave'

10+ Managers who got even with entitled customers: 'I loved... being able to say "I am the manager"'

10+ Managers who got even with entitled customers: 'I loved... being able to say "I am the manager"'

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