customer service

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Karen calls store and refuses to be transferred to correct department, shows up in person demanding to find employee from call: 'She clearly had too much time on her hands'

entitled Karen duo pester retail employee and inconvenience ‘nice lady’ customer, preventing her from checking out and making the employee walk in mental circles

‘Two Karens, one transaction’: Retail employee gets the two-for-one Karen special, one who assumes seasonal Halloween decor is wicked and another who doesn't believe in patience

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'I can't just take your word for it': Entitled guest tries to check in under false name, front desk clerk refuses to comply, sparking heated debate in hotel lobby

'I can't just take your word for it': Entitled guest tries to check in under false name, front desk clerk refuses to comply, sparking heated debate in hotel lobby

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'Turn my service off, RIGHT NOW... Ok.': Customer demands their service be disconnected immediately, customer service rep complies

'You want a large pizza with everything? Ok': Entitled customer gets exactly what she asked for after vague delivery instructions

'You want a large pizza with everything? Ok': Entitled customer gets exactly what she asked for after vague delivery instructions

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Retail worker exacts revenge on micromanager by letting innocent toddler steal from shop, setting off uncomfortable discussion with superiors

Retail worker exacts revenge on micromanager by letting innocent toddler steal from shop, setting off uncomfortable discussion with superiors

'This isn't actually what happened...': Worker discovers Karen customer's social media rant about him, embarrasses her online

'This isn't actually what happened...': Worker discovers Karen customer's social media rant about him, embarrasses her online

Loud Male Karen demands for Meat Lovers Pizza with no pork, ends up with just beef and loses his temper: 'Everything else on it is pork'

Loud Male Karen demands Meat Lovers Pizza with no pork, ends up with just beef and loses his temper: 'Everything else on it is pork'

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House sitters declare themselves roommates and refuse to leave when homeowners return from their trip: 'Is there a way to get them out of our house[?]'

Karen customer tries to score free meal from restaurant for third time a row, manager teaches her unforgettable lesson

Karen customer tries to score free meal from restaurant for third time a row, manager teaches her unforgettable lesson

'She is very happy with the results until she reaches ours': Customer service worker gets thrown under the bus by "unprofessional" boss, holds a grudge for two years

'She is very happy with the results until she reaches ours': Customer service worker gets thrown under the bus by "unprofessional" boss, holds a grudge for two years

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Customer enacts petty payback on barista for refusing to let him order off the kids menu: 'So you’d rather I not order anything [...] than give you business because of a silly rule?'

Customer enacts petty payback on barista for refusing to let him order off the kids menu: 'So you’d rather I not order anything [...] than give you business because of a silly rule?'

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'Your adherence is non-negotiable and mandatory': Customer service rep's authoritarian emails go viral sparking discussion online

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'Fine, 0% tip it is then': Tipping scandal ensues when a restaurant tries to force customers to tip by covering the ‘no tip’ option on their payment device

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Karen loses it over lawn mover price after getting duped by a fake ad online: 'Your price is wrong! These are $9.95!'

Karen loses it over lawn mover price after getting duped by a false ad online: 'Your price is wrong! These are $9.95!'

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''Turn my service off RIGHT NOW'... Ok': Customer service agent uses malicious compliance to force the hand of a money-grubbing customer, proving a point with one fell swoop