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‘That’s ENOUGH’: Karen customer slams credit card machine when asked to pay a pet fee for her hotel stay, employee says she can get lost if she can't be civil

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'I am not allowed to do anything': Retail worker faces down angry parents after colleague sells parents the wrong computer for kid's gaming ambitions, prevented from helping them by silly company policy

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‘I got extra pay, a box of chocolates, [and] an apology': Karen gets fired after screaming for 40 minutes at a customer service rep because they refuse to break company policy

Jesse Kessenheimer

Restaurant employees share the good and the bad in a tell-all about the best and worst customers they've ever had

Customer service employees share stories about the best and worst customers they've ever had: ‘They got the wrong omelette and . . . stomp[ed] it on the carpet’

'I loooove you': 38-year-old embarrasses mom in public after years of enduring the reverse

'I loooove you': 38-year-old embarrasses mom in public after years of enduring the reverse

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Entitled hotel guest throws childish tantrum when things don't go his way despite receiving a full refund for his stay, employee cannot believe their eyes

‘YOU are ruining everything’: Entitled guest throws ultimate temper tantrum when hotel's hot water supply is shut off due to a suspected gas leak, employee is dumbfounded

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Customer service rep gets paid to play video games after management's misguided instructions leave them without any work: 'For 5 days, I sat in my spare bedroom/office playing video games, all while logged in'

Karen customer gets banned from community group for not paying leader back £5: 'No pay, no participation'

Karen customer gets banned from community group for not paying leader back £5: 'No pay, no participation'

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Boss demands software service rep stick to the script causing client catastrophe: 'My boss said, "Just follow the script"… so I did—all the way to a million-dollar client meltdown'

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My employer has decided to give us a monthly in-person mandatory meeting at 8am one Sunday every month: 'the meetings are always things that could easily be covered in a simple email'

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'Manager wanted me to arrive 30 minutes early to get ready before clocking in': Manager demands worker arrive 30 minutes before their shift is set to start to begin working

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Nigh audit employee gets a taste of the spooky life when strange hotel guest repeatedly calls down at 4am to maniacally laugh and make strange requests

‘Please send help, or holy water’: Spooky hotel guest repeatedly calls front desk at 4 AM to ‘maniacally’ laugh and request strange things, night audit employee is left speechless

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Restaurant forces staff to compete for a chance to keep their jobs, letting customer reviews decide who keeps their job: 'Slacking off is not an option'

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23-year-old woman wonders if she's wrong for refusing to give her seat to 8-year-old boy and his "late 30s" mother: 'A few people gave me dirty looks, and I felt awkward'

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Prank-calling teens are signed up for 600+ texts a day by vengeful restaurant manager, proving harmless revenge is best-served digitally

‘I finally hit my limit’: Restaurant manager gets revenge on prank-calling teens by signing them up for an information service text chain they can't unsubscribe from

'I'm not lying, I don't work here': Store manager confuses flight attendant with employee, insists that she stop playing 'tricks' and start working

'I'm not lying, I don't work here': Store manager confuses flight attendant with employee, insists that she stop playing 'tricks' and start working

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‘I told them I don't care, it's my property, not her's’: Neighbor allows caterers to park in next-door couple's driveway without their consent, then both the neighbor and catering company cause a scene when the couple confronts them

‘I told them I don't care, it's my property, not her's’: Neighbor allows caterers to park in next-door couple's driveway without their consent, then both the neighbor and catering company cause a scene when the couple confronts them

'You really have to shut up and listen': Guy walks into job interview with a 99% chance of getting hired, gets told to shut up and blows it in under 15 minutes

'You really have to shut up and listen': Guy walks into job interview with a 99% chance of getting hired, gets told to shut up and blows it in under 15 minutes

Retail manager demands employees wait until closing time to start cleaning up, leading employees to rack up overtime pay every shift: ‘He wanted us working until the very end’

Retail manager demands employees wait until closing time to start cleaning up, leading employees to rack up overtime pay every shift: ‘He wanted us working until the very end’

Manager covers employee's work and sends care packages to their home when they suddenly take an extended leave of absence, surprising the other team members: 'You're one of us. We take care of each other here.'

Manager covers employee's work and sends care packages to their home when they suddenly take an extended leave of absence, surprising the other team members: 'You're one of us. We take care of each other here.'

18-year-old call center worker reprimanded for deviating from the script, maliciously complies to prove her point: 'You told me to stick to the script!'

18-year-old call center worker reprimanded for deviating from the script, maliciously complies to prove her point: 'You told me to stick to the script!'

24-year-old calls out entitled roommate for letting her unemployed sister move in without clearing it with her: 'Now you expect me to pay her rent too? Absolutely not!'

24-year-old calls out entitled roommate for letting her unemployed sister move in without clearing it with her: 'Now you expect me to pay her rent too? Absolutely not!'

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