customer service

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‘I... lost it’: Employee puts long-time disrespectful customer in his place after years of harassing his colleagues, boss has his back and blacklists customer

‘I... lost it’: Employee puts long-time disrespectful customer in his place after years of harassing his colleagues, boss has employee's back and blacklists him

Employee gets into a ‘shouting match’ with arrogant customer after they let their kid fool around with heavy products, saves child from a potential injury: ‘What if he was still under there?!’

Employee gets into a ‘shouting match’ with arrogant customer after they let their kid fool around with heavy products, saves child from potential injury: ‘What if he was still under there?!’

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‘Rules are rules? Fine’: Insurance rep refuses to fix customer's broken phone, claiming it's against their rules, customer cleverly finds a way to get a new phone instead

‘Rules are rules? Fine’: Insurance rep refuses to fix customer's broken phone, claiming it's against their rules, customer cleverly finds a way to get a new phone instead

Drive-thru customer refuses to ‘pay it forward’ by paying for the order of the customer behind them, gets called selfish as a respond: ‘I smiled and drove off with my free coffee’

Drive-thru customer refuses to ‘pay it forward’ by paying for the order of the customer behind them, gets called selfish as a respond: ‘I smiled and drove off with my free coffee’

'It's a bad idea to get cute with my mom': Mom files insurance claim after Karen customer service rep rejects her request cancel service, malicious compliance ensues

'It's a bad idea to get cute with my mom': Mom files insurance claim after Karen customer service rep rejects her request cancel service, malicious compliance ensues

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‘He just didn’t want to be happy’: Impatient customer berates grocery store staff because they aren't checking him out quick enough, cashier ‘bit[es] back’

‘He just didn’t want to be happy’: Impatient customers berate grocery store staff because they aren't checking them out quick enough, cashier bites back

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'I've stuck around to see everyone suffer': Customer gets revenge for terrible bar service by playing 26-minute rage-inducing song on jukebox and leaving

‘You just cash it, right?’: Customer attempts to pay with a handwritten check that isn't filled out properly, suggests the cashier go to the bank and deposit it for her

‘You just cash it, right?’: Customer attempts to pay with a handwritten check that isn't filled out properly, suggests the cashier go to the bank and deposit it for her

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'I just wasn't feeling snarky last night, so I tried something new': Server's wholesome revenge turns a raging Karen’s tantrum into a heartfelt apology

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16-year-old working first job as restaurant busgirl told to work faster by manager, slips breaking over $100 worth of plates: 'I was doing what you said'

Entitled Karen customer gets chased out of Chick-fil-A parking lot after she skips the drive-thru line and dumps a shake all over patient employee: ‘You REALLY called the police?’

Entitled Karen customer gets chased out of Chick-fil-A parking lot after she skips the drive-thru line and dumps a shake all over patient employee: ‘You REALLY called the police?’

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Client says contractors are working "too fast" demand they work slower, making project cost four times more: '$200,000 for a job that should have realistically only been worth about $45,000'

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‘That’s ENOUGH’: Karen customer slams credit card machine when asked to pay a pet fee for her hotel stay, employee says she can get lost if she can't be civil

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'I am not allowed to do anything': Retail worker faces down angry parents after colleague sells parents the wrong computer for kid's gaming ambitions, prevented from helping them by silly company policy

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‘I got extra pay, a box of chocolates, [and] an apology': Karen gets fired after screaming for 40 minutes at a customer service rep because they refuse to break company policy

Jesse Kessenheimer

Restaurant employees share the good and the bad in a tell-all about the best and worst customers they've ever had

Customer service employees share stories about the best and worst customers they've ever had: ‘They got the wrong omelette and . . . stomp[ed] it on the carpet’

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Employee gets fired 2 weeks after her wedding because her company doesn't want to add her spouse to her insurance: 'Friday morning, my performance was fantastic, I was getting praised, how would I suddenly be fired for my performance on Monday afternoon?'

Employee gets fired 2 weeks after her wedding because her company doesn't want to add her spouse to her insurance: 'Friday morning, my performance was fantastic, I was getting praised, how would I suddenly be fired for my performance on Monday afternoon?'

CEO demands to be CC'd on every email sent within the company, only for their inbox to be flooded when HR sends a personalized email to every employee: ‘They caused their own email apocalypse’

CEO demands to be CC'd on every email sent within the company, only for their inbox to be flooded when HR sends a personalized email to every employee: ‘They caused their own email apocalypse’

21-year-old employee avoids boss's demands to shovel snow: 'I had already planned not to go... because it wasn't my job'

21-year-old employee avoids boss's demands to shovel snow: 'I had already planned not to go... because it wasn't my job'

Architect reprimanded for making daughter’s birthday invitation on work laptop, so she refused to use personal phone for on-site job photos, forcing boss to buy her company Samsung and pay for entire second trip to the site: 'I doubled all the expenses'

Architect reprimanded for making daughter’s birthday invitation on work laptop, so she refused to use personal phone for on-site job photos, forcing boss to buy her company Samsung and pay for entire second trip to the site: 'I doubled all the expenses'

Karen dog owner demands vet clinic receptionist cancel the next appointment so she can come in: 'Some folks act like a full schedule is optional!'

Karen dog owner demands vet clinic receptionist cancel the next appointment so she can come in: 'Some folks act like a full schedule is optional!'

IT demands employee submit a separate ticket to get access to each folder they need, leading employee to submit hundreds of tickets within an hour until they give in: ‘Stop winding up IT’

IT demands employee submit a separate ticket to get access to each folder they need, leading employee to submit hundreds of tickets within an hour until they give in: ‘Stop winding up IT’

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