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'Customer had tantrum over being cut off': Servers and bartenders share their top cringe customer encounters

'Customer had tantrum over being cut off': Servers and bartenders share their top cringe customer encounters

Perhaps everyone should have made their resolutions this year to be kinder to their servers and bartenders. If you're not part of the problem but you are witnessing a Karen customer throwing a tantrum for no good reason, perhaps you should consider stepping in and defending the people who have been on their feet for multiple hours and are just trying to get you your food and drinks the way you ordered them. No one is trying to mess up, and so much of what goes on in a bar or restaurant is outsi…
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'Just accept all returns': Clothing store loses hundreds of dollars after assistant manager maliciously complies

'Just accept all returns': Clothing store loses hundreds of dollars after assistant manager maliciously complies

Following these orders struck this employee as odd, but they did as they were instructed . After all, what the bosses say goes, even if you think it's the silliest thing you've ever heard. Recently, there's been some online discourse about how small shops make enough money to stay in business. The basic premise of people's question is: How does a tiny store with just weekend foot traffic or tourist traffic manage to stay afloat? What if just a few customers come in each day? How does the place…
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'You're closed, we don't have to pay': Karen customers refuse to pay because they stayed after closing due to eggs Benedict brouhaha

There's nothing more confusing in life than someone who refuses to accept that withholding a part of their order actually makes it a different order. It's like when someone orders a cheeseburger without cheese but refuses to accept that all that does is make it a hamburger. Similarly, if you're ordering eggs Benedict without Hollandaise sauce, you might as well just be ordering a poached egg on a bun. Making an issue of that fact really just betrays your lack of ability to think logically. So,…
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‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

You pay, you get a room, simple as that, right? Sometimes, people go to elaborate lengths to get a room for free, and it seems as though this was one of those times. OP was working as a front desk clerk at a hotel when they were approached by a young man who came to check in for the night. He showed OP his ID, but it turns out, the room he had booked was not yet paid for. So OP told him that they had to pay up, leading to a very suspicious turn of events that led OP to believe that they might j…
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'You should not drink fountain drinks': 20+ restaurant secrets from servers and kitchen workers

'You should not drink fountain drinks': 20+ restaurant secrets from servers and kitchen workers

Working in a kitchen is an eye-opening experience that will forever change how one eats at a restaurant. Not only does one gain further appreciation for what servers and restaurant workers have to put up with, but also one has a greater sense of the pandemonium that occurs behind the scenes. Yes, television shows like The Bear provide some insight into this visceral world, but hearing from actual restaurant workers directly is the best window into that experience. These restaurant secrets, whic…
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'Are you done with your little tantrum?': Waitress humbles entitled customers following an infinite chain of irrational demands

'Are you done with your little tantrum?': Waitress humbles entitled customers following an infinite chain of irrational demands

Whether we would like to admit it or not, some people have been blessed with endless patience—or at least, what passes for boundless in our minds when we have the patience of a ten-year-old. However, does that suggest that those people are suddenly better than us mortals? No, it does not. It does, however, imply that we still have room for growth. In the story that follows, a displeased waitress talks about having to cope with a continuous flow of rough customers. However, OP explains that she…
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'We're from out of town; we don't feel welcome here': Customers leave a bad review after their server fails to accommodate their seating demands

'We're from out of town; we don't feel welcome here': Customers leave a bad review after their server fails to accommodate their seating demands

Working in customer service is both a blessing and a curse. While it is true that you interact with a variety of individuals throughout the day, you also sort of roll the dice and hope that the people you meet will greet you with a smile and a friendly attitude. Well, the story below is of a girl who hosted/managed the restaurant she has been working at for the last five years. On that particular night, though, in contrast to other nights, OP encountered one of the worst couples she had ever me…
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'He wouldn't serve me': Customer instead tips their waiter's colleague after receiving hostile service

The wider world of the internet is filled with stories of ill-mannered customers, making life unnecessarily difficult for the humble working-class customer service rep who had the misfortune of serving them. Still, it's important for us to take a step back and realize that, while it may be nice to root for the everyman, we can't blindly assume that the workers themselves are infallible. There are entitled people on all sides and from all walks of life—and there are certainly plenty of people wo…
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'I made sure she didn't get any commission': Casually dressed customer returns to high-end store and humbles employee after being refused service

'I made sure she didn't get any commission': Casually dressed customer returns to high-end store and humbles employee after being refused service

We're always told, 'Don't judge a book by its cover', but that doesn't deter people from judging people based on how they look anyway. This sales rep made the mistake of her life when she refused a casually dressed customer service. OP was walking by a designer store when she noticed a cool backpack that caught her eye. She went inside and asked one of the employees if she could bring it out so that she could take a closer look before purchasing it. The sales rep basically scoffed at her and to…
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'She avoided eye contact with me': Customer gets back at presumptive sales associate for judging them based on appearance

We're silently judging each other all the time. Like it or not, it's a part of being human. Most of the time, these are calculated judgments, and they're made for good reason in order to avoid conflict and preemptively determine whether or not it is a good idea to broach particular topics of conversation with the person you're talking to—like deciding whether or not a political conversation is appropriate at your family's Christmas gathering. Even the most tolerant saint-like individuals among…
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'I am counting EVERYTHING': Retail worker maliciously complies with supervisor's contradictory instructions

'I am counting EVERYTHING': Retail worker maliciously complies with supervisor's contradictory instructions

If you give unclear, contradictory instructions to your employees, you're just asking for problems. It makes you wonder how these supervisors got promoted in the first place. Clarity is pretty much the most important part of the job, and if you can't do that, you have no business expecting your team to follow you blindly. This thread was posted to Reddit's r/MaliciousCompliance subreddit by u/Correct_Campaign3707 , who worked on the Member Service team at a retail company and was tasked with ch…
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'I can't do this anymore either': Restaurant worker quits starting mass resignation after boss's text message

It's not uncommon for those in petty positions of power to vastly overestimate the reach of that power. Whatever the words of the message, the point this manager is trying to convey is clear: we know that you need us more than we need you, so we're going to see how far we can manipulate the conditions of your employment in our favor and you're just going to have to deal with it.
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'Don't you dare speak to me like that!': Entitled couple arrives at restaurant 30 minutes before closing demanding royal treatment and trying the patience of the staff

'Don't you dare speak to me like that!': Entitled couple arrives at restaurant 30 minutes before closing demanding royal treatment and trying the patience of the staff

Consider this: You have been working for what seems like forever. Just as you are about to clock out, a couple enters the restaurant and asks to be seated. You obviously attend to the unwelcomed couple, and then just like that you realize that you're not going home anytime soon. As if that weren't awful enough, the couple now treats you like they own the restaurant, giving you the run-around, yelling at you, and expecting you to treat them like royalty. Well, that's exactly what happened to our…
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'Don't talk to him like that': Entitled guest gets kicked out by hotel manager after she barks at another guest to 'wait his turn'

'Don't talk to him like that': Entitled guest gets kicked out by hotel manager after she barks at another guest to 'wait his turn'

In hard times, our worth and value become evident. The way a person handles others in trying circumstances speaks volumes. So, while I don't want to jump the gun, I'm quite sure that I'm a terrible person. There is no patience in me when I'm nervous or angry. The story below is of a front desk worker who unfortunately meets the Karen of the century. The Karen in question enters the room totally oblivious of what is going on. OP, however, doesn't let her insults get to him; instead, he keeps cal…
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 'Chop-chop? Yes ma'am!': Karen shuts down team of employees attempting to correct faulty product

'Chop-chop? Yes ma'am!': Karen shuts down team of employees attempting to correct faulty product

We have likely dealt with a Karen at some point in our lives, particularly if we have extensive customer service experience. But what matters is how we deal with the wild Karen. Karens are here to stay, whether we like it or not, as they existed before the dawn of time and will probably exist for decades to come. If you look past their various nicknames over the years, Karens are just the same old entitled personality we love to hate. Nothing particularly unique or innovative about them. The st…
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‘You need to get out': Manager kicks out non-tipping customer after graciously giving them service despite faulty ID

‘You need to get out': Manager kicks out non-tipping customer after graciously giving them service despite faulty ID

Running around the restaurant trying to take orders, pick up dirty plates, and grant ridiculous requests such as ‘Give me a literal bowl of ketchup’ is exhausting. Especially when your entire wage depends on the kindness of strangers, also known as customers. Are they going to tip? How much are they going to tip? Will I be able to afford to fix my car this month, or am I going to cry when I see my account balance instead? You never know. Around the holidays, people are often a little more gener…
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