customer service

‘She needs customer service training’: Customers arrive at restaurant on New Year's night during closing, leave entitled review and tip 4% despite server's excellent service

Lana DeGaetano

Comments

‘I don’t need to sign anything!’: Elderly Karen refuses to sign the necessary forms to extend her hotel stay, front desk agent forces her to check out

Ben Weiss

Comments

'My new favorite customer': Contractor in awe after a determined homeowner pays $35 to put a stop-payment on a $1 check to get back at his home insurance company

Jesse Kessenheimer

Comments

Insurance company denies phone claim over strict policy until customer reminds them it will only cost them more: 'So how likely is it that a cracked screen could lead to water damage?'

Brad Dickson

Comments

Kitchen worker asked to train new hire, finds out the new hire is making $2 more than them: 'This is just part of a larger pattern of disrespect with this company'

Brad Dickson

Comments

‘I... lost it’: Employee puts long-time disrespectful customer in his place after years of harassing his colleagues, boss has employee's back and blacklists him

Lana DeGaetano

Comments

Employee gets into a ‘shouting match’ with arrogant customer after they let their kid fool around with heavy products, saves child from potential injury: ‘What if he was still under there?!’

Lana DeGaetano

Comments

‘Rules are rules? Fine’: Insurance rep refuses to fix customer's broken phone, claiming it's against their rules, customer cleverly finds a way to get a new phone instead

Bar Mor Hazut

Comments

Drive-thru customer refuses to ‘pay it forward’ by paying for the order of the customer behind them, gets called selfish as a respond: ‘I smiled and drove off with my free coffee’

Bar Mor Hazut

Comments

'It's a bad idea to get cute with my mom': Mom files insurance claim after Karen customer service rep rejects her request cancel service, malicious compliance ensues

Ben Weiss

Comments

‘He just didn’t want to be happy’: Impatient customers berate grocery store staff because they aren't checking them out quick enough, cashier bites back

Lana DeGaetano

Comments

'I've stuck around to see everyone suffer': Customer gets revenge for terrible bar service by playing 26-minute rage-inducing song on jukebox and leaving

Isabella Penn

Comments

‘You just cash it, right?’: Customer attempts to pay with a handwritten check that isn't filled out properly, suggests the cashier go to the bank and deposit it for her

Lana DeGaetano

Comments

'I just wasn't feeling snarky last night, so I tried something new': Server's wholesome revenge turns a raging Karen’s tantrum into a heartfelt apology

Isabella Penn

Comments

16-year-old working first job as restaurant busgirl told to work faster by manager, slips breaking over $100 worth of plates: 'I was doing what you said'

Brad Dickson

Comments

Entitled Karen customer gets chased out of Chick-fil-A parking lot after she skips the drive-thru line and dumps a shake all over patient employee: ‘You REALLY called the police?’

Lana DeGaetano

Comments