customer service

'I have to give it to him...': Entitled manager gets humbled after claiming employee is lazy but couldn't keep up with her duties, gets upper management to give her more staff

Elna McHilderson

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‘It was a lie!’: Money-grubbing client fakes getting food poisoning from the food truck after their event to cut costs on their final budget, gets called out by the catering company when they refuse a refund

Jesse Kessenheimer

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‘She ate the entire thing’: Restaurant server refuses to give entitled customer a refund after she tries to send back an empty plate, claiming she didn't get what she ordered

Lana DeGaetano

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'I paid already! I know what I'm talking about!': Entitled hotel guest "Marsha" throws tantrum at front desk agent, insisting she paid for her room in advance despite proof that she did not

Ben Weiss

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Karen customer demands barista make her a Frappuccino, complains that it's not an iced latte when the barista hands it to her: 'Being a barista is truly a social experiment'

Brad Dickson

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‘"I hope you have another job lined up!"’: Entitled customer demands hotel employee give him multiple discounted rates that he doesn't qualify for, then berates the employee, claiming he has ties to the hotel's corporate sector

Lana DeGaetano

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'I got to continually tell customers "No"': Pet store employee and wise boss gets satisfying revenge on entitled customers

Remy Millisky

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Entitled customer removes money from the tip jar to pay for his ice cream: 'Tell him he still owes you money'

Ben Weiss

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Manager tells 21-year-old retail worker to "just smile more," she obliges by smiling non-stop for her entire shift, horrifying a Karen customer: 'For the rest of my shift, and every shift after, I smiled'

Brad Dickson

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Customer skips long line and heads straight to register, cashier makes her regret it: 'She stormed off'

Isabella Penn

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20+ Retail workers who had bizarre customers: 'He released a box of spiders into the store... He's not allowed in any Starbucks in this town anymore'

Remy Millisky

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Delivery guy refuses to climb two flights of stairs to deliver a package, instead claims no one was home, only to be forced to climb to the 8th floor the next day: ‘Enjoy the stairs’

Bar Mor Hazut

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Customer demands restaurant server to open their establishment when it's closed for the day, but karma has other plans for her when she instead orders for delivery: ‘[Her] delivery never comes’

Lana DeGaetano

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Guest sues hotel after she forgets passport in her room, causing her to miss her flight when hotel staff struggle to find it: ‘She holds us legally responsible’

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Bartender loudly interrupts customers' conversation to demand 20% tip instead of $1.50: 'This was funny and enraging at the same time'

Remy Millisky

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'Duty manager read it and then promptly started laughing': Entitled coworker demands injured colleague do the same heavy lifting, but the doctor's note actually gives her even more work to do

Elna McHilderson

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