Any business owner who wants to be respected should learn how to accept criticism. If they are unable to listen to what their customers have to say, they will probably not get far. It is unbelievable that many people tend to completely forget that a business is a two-way street and that the business needs the customer just as much as the customer needs the business. The restaurant owner that is shown in this Reddit post was completely out of line when handling customers. It seems that the owner…

Are you the type of people who book a hotel room at whatever website has the lowest rate, or do you always book it from the hotel's official website? Even though it is appealing to pay less, there could be a lot of issues with booking through a third-party website. For example, if the booking somehow falls through, the actual hotel can't do much to help, and they would most likely tell you to contact the 3rd-party's customer service, which can be a lot of pain. Another example is what happened…

There are so many scams out there nowadays. And with AI, they are becoming more and more believable, too. There are AI scams where scammers use relatives' voices to make it sound like they need money urgently and ask for card information, most often prying upon grandparents. There's also the infamous work gift card scam, fake charity scams, overpayment scams, and so many more. A lot of us experience the agony of getting multiple calls to our cell phones from random numbers. It can be pretty irr…

A career in the service industry is never easy. However, it gets ten times more challenging when someone tells the chef they have dietary sensitivities in order to ensure that they take their dislike of a specific ingredient seriously. The story that follows is relayed by an unhappy server. The Original Poster (OP) is in charge of asking customers if they have any special dietary needs that the chef should be aware of. That's why OP investigated the matter properly when a disgruntled customer c…

There's no stopping customers from being their own worst enemies. They'll do that all on their own, with no help necessary, even from people who actually want to help them. Customer service representatives are no strangers to weird questions. People in the tech world are constantly having to remind people to plug in their electronics before getting upset that they're not working. Or for those working in food service, people love to ask questions like, “Is the chicken pot pie vegetarian?" It alm…

Watching karma in action.

Dodgy off-book leave policies are something that you just come to expect after a while of working in the restaurant or retail world. From the first time you go to book leave and are met with the strong insinuation that maybe you shouldn't be taking any leave at all, giving you reasons of being too busy or too understaffed to possibly afford to be a “man down," you're going to be feeling that old resigned feeling of knowing that this is going to be that kind of place. The reality is that you're…

It takes an absurd amount of patience and tenacity to work in customer service as at times it really seems like the clients are out to get you. However, as any seasoned customer service professional will tell you (from experience, of course), there is no one in the world worth jeopardizing your job for. The next story comes from a frustrated worker who is eager to get home. The Original Poster (OP) is a convenience shop employee who closes shop at precisely ten o'clock every night. But on this…

Have you ever been jonesing for a coffee so much that you lash out against hotel staff, risking your reputation, well-being, and your livelihood? Yeah, me neither. While coffee beans are delicious and revitalizing, they can also turn hotel guests into bitter Betty's, keen on taking their frustrations out on the staff.

You're not just 'somebody's wife'–you're a nobody who refused to take a number and wait your turn...

99.99% of bartenders do not deserve this treatment, but this one will be satisfying for those of you who have ever encountered that 0.01% of folks who deserve their comeuppance. As someone who has often been mistreated by bartenders at noisy establishments that favor a more alpha male presence, I certainly enjoyed hearing about an entitled bartender getting called out for treating an innocent customer like a complete and total nuisance. This person was on the clock on a quiet night and was spea…

This customer made a wrong turn down 'Entitled Alley' and found out pretty quickly that his truck couldn't handle the terrain. Overinflated by unchecked arrogance, the guy in our next story got more than what he asked for at the auto shop.

We've all been there, standing at the front of the line at the coffee shop and the blue-haired barista with an eyebrow piercing lethargically whips the iPad around towards you before saying, 'It's just going to ask a few questions'. We don't want to tip 35% but with the next customer in line breathing down our neck and the angry cashier in front of us, the peer pressure can be insurmountable.

Who hasn't had an embarrassing late night delivery story? We all get food cravings, especially after a long day or a night out. Sometimes, it's the only time you allow yourself to eat certain things. For me, that would be cookies and McDonalds. It happens more frequently than I'd like to admit, and when it does happen, I like to destroy all the evidence of the delivery once I'm finished eating and pretend like nothing ever happened. I mean, do calories even count after 11 p.m.? Though my intent…

Servers wait on people from all walks of life, and that includes celebrities. In this thread, they shared the good, the bad, and the ugly. Back when I was a waitress, I didn't meet a single famous person. I guess the diner I worked at wasn't exactly in high demand, and it was also in a pretty rural area, so I doubt most people have heard of it. There was this one time when I thought I had waited on Paul Rudd, but nope, it turned out it was just a look-alike. To be honest, I wish I had him as a…

Writing a bad review for a restaurant won't help much unless you just want to vent. If you want the whole world to know that you had a bad experience, you're certainly entitled to do that. In a world where many establishments specifically ask customers to review their business, it's never been easier to lodge a complaint. However, as u/Fatastic_Captain highlighted in their post to an anti-Karen subreddit, a lot of shoppers are foiled by their own mistakes. For example, one person left a one-sta…