customer service

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Update: Customer complains about worker's glasses, boss sends employee home without pay

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Karen threatens to get a call center employee fired because they won't refund $1.50, but after 15 minutes of getting yelled at, the employee just hangs up on her: ‘This call is no longer productive’

Jesse Kessenheimer

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Entitled hotel guest berates front desk employee because their hotel does not have the ESPN channel

Entitled hotel guest berates front desk employee because their hotel does not have the ESPN channel: ‘I just work here and I don’t choose which channels we get’

Entitled hotel guest demands extra towels from a stranger, refuses to believe he doesn't work at the hotel

Entitled hotel guest demands extra towels from a stranger, refuses to believe he doesn't work at the hotel: ''Your employee is ignoring me!'

Waitress gets assigned the infamous customer-less section at her restaurant, then takes it out on the hostess

Waitress gets assigned the infamous customer-less section at her restaurant, then takes it out on the hostess: ‘She kept nagging me about not getting her money’

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‘They folded like a cheap suit’: Customer demands a subscription refund after getting wrongfully charged, then plays hardball with customer service to fight back on the charges

Jesse Kessenheimer

Customer demands off-the-clock employee help her find an item to repurchase in-store, then chews out the store's pregnant manager when the item's price changed from what it was 20 years prior

Customer demands an off-the-clock employee to help her find an item to repurchase in-store, then chews out the store's pregnant manager when the item's price changed from what it was 20 years prior: ‘Technology, inflation, reality, pick one’

Family of 8 demands hostess find a table for them at a fully booked restaurant, despite not having made a reservation

Family of 8 demands hostess find a table for them at a fully booked restaurant, despite not having made a reservation: ‘Guests sitting at the middle table got up and left’

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Fast food server gets wholesome payback on 19-year-old regular when he shows up to the college student's cashier job: 'Nice customer service!'

Fast food server gets wholesome payback on 19-year-old regular when he shows up to the college student's cashier job: 'Nice customer service!'

'Sir you can't park in front of the doors!': Demanding hotel guest refuses to move his parked car blocking the entire entrance, throws a tantrum at the front desk agent

'Sir you can't park in front of the doors!': Demanding hotel guest refuses to move his parked car blocking the entire entrance, throws a tantrum at the front desk agent

'Excuse me, I'm not done!': Shopper gets even with impatient customer behind him, takes his sweet time, causing her to throw tantrum

'Excuse me, I'm not done!': Shopper gets even with impatient customer behind him, takes his sweet time, causing her to throw tantrum

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'A string of cheese was still hanging from my mouth to the plate': 18+ Servers share their most unhinged, jaw-dropping workplace stories

Jesse Kessenheimer

20+ one-star reviews from entitled customers, plus responses from the restaurant owners: 'You have never eaten at our restaurant!'

20+ One-star reviews from entitled customers, plus responses from the restaurant owners: 'You have never eaten at our restaurant!'

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Customer questions that retail workers are tired of answering: 'I wanna speak to your manager then'

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Entitled choosing beggar tries to argue her way into paying for $800 worth of merchandise with one $20 bill: '[She] was in the store for 7+ hours!'

Entitled choosing beggar tries to argue her way into paying for $800 worth of merchandise with one $20 bill: '[She] was in the store for 7+ hours!'

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'This is going to be a $7,000 lesson for you': 15 Workers whose clients, customers, and bosses saw their big mistakes