customer service

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‘He just didn’t want to be happy’: Impatient customer berates grocery store staff because they aren't checking him out quick enough, cashier ‘bit[es] back’

‘He just didn’t want to be happy’: Impatient customers berate grocery store staff because they aren't checking them out quick enough, cashier bites back

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'I've stuck around to see everyone suffer': Customer gets revenge for terrible bar service by playing 26-minute rage-inducing song on jukebox and leaving

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‘You just cash it, right?’: Customer attempts to pay with a handwritten check that isn't filled out properly, suggests the cashier go to the bank and deposit it for her

‘You just cash it, right?’: Customer attempts to pay with a handwritten check that isn't filled out properly, suggests the cashier go to the bank and deposit it for her

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'I just wasn't feeling snarky last night, so I tried something new': Server's wholesome revenge turns a raging Karen’s tantrum into a heartfelt apology

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16-year-old working first job as restaurant busgirl told to work faster by manager, slips breaking over $100 worth of plates: 'I was doing what you said'

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Entitled Karen customer gets chased out of Chick-fil-A parking lot after she skips the drive-thru line and dumps a shake all over patient employee: ‘You REALLY called the police?’

Entitled Karen customer gets chased out of Chick-fil-A parking lot after she skips the drive-thru line and dumps a shake all over patient employee: ‘You REALLY called the police?’

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Client says contractors are working "too fast" demand they work slower, making project cost four times more: '$200,000 for a job that should have realistically only been worth about $45,000'

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‘That’s ENOUGH’: Karen customer slams credit card machine when asked to pay a pet fee for her hotel stay, employee says she can get lost if she can't be civil

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'I am not allowed to do anything': Retail worker faces down angry parents after colleague sells parents the wrong computer for kid's gaming ambitions, prevented from helping them by silly company policy

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‘I got extra pay, a box of chocolates, [and] an apology': Karen gets fired after screaming for 40 minutes at a customer service rep because they refuse to break company policy

Jesse Kessenheimer

Restaurant employees share the good and the bad in a tell-all about the best and worst customers they've ever had

Customer service employees share stories about the best and worst customers they've ever had: ‘They got the wrong omelette and . . . stomp[ed] it on the carpet’

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'I loooove you': 38-year-old embarrasses mom in public after years of enduring the reverse

'I loooove you': 38-year-old embarrasses mom in public after years of enduring the reverse

Entitled hotel guest throws childish tantrum when things don't go his way despite receiving a full refund for his stay, employee cannot believe their eyes

‘YOU are ruining everything’: Entitled guest throws ultimate temper tantrum when hotel's hot water supply is shut off due to a suspected gas leak, employee is dumbfounded

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Customer service rep gets paid to play video games after management's misguided instructions leave them without any work: 'For 5 days, I sat in my spare bedroom/office playing video games, all while logged in'

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Karen customer gets banned from community group for not paying leader back £5: 'No pay, no participation'

Karen customer gets banned from community group for not paying leader back £5: 'No pay, no participation'

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Boss demands software service rep stick to the script causing client catastrophe: 'My boss said, "Just follow the script"… so I did—all the way to a million-dollar client meltdown'

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‘"Do you know how much money I spend at your store?"’: Loyal grocery store customer insists employee allow him to shop during closing hours, has a hilarious awakening when employee refuses

‘"Do you know how much money I spend at your store?"’: Loyal grocery store customer insists employee allow him to shop during closing hours, has a hilarious awakening when employee refuses

'Instead of giving the employees raises, we got oranges': 20+ CEOs who infuriated their employees with their business decisions

'Instead of giving the employees raises, we got oranges': 20+ CEOs who infuriated their employees with their business decisions

Hardworking lawyer shows up to work hours before everyone else and still gets fired: 'The three hours early riser put in before the sun was up did not count, because no one was there to see them.'

Hardworking lawyer shows up to work hours before everyone else and still gets fired: 'The three hours early riser put in before the sun was up did not count, because no one was there to see them.'

Dealership wants guy to drive 350 miles to pick up replacement vehicle after known fault in his new car, when customer gets upset service rep intentionally sidelines the exchange before quitting: 'I sent his case over with the wrong file, then I quit'

Dealership wants guy to drive 350 miles to pick up replacement vehicle after known fault in his new car, when customer gets upset service rep intentionally sidelines the exchange before quitting: 'I sent his case over with the wrong file, then I quit'

Parents force 18-year-old on vacation to Africa to reconnect with his heritage and family, he brings his PS4 with him on the trip and complains the entire time: '[They] forced me into something I was clear I didn’t want'

Parents force 18-year-old on vacation to Africa to reconnect with his heritage and family, he brings his PS4 with him on the trip and complains the entire time: '[They] forced me into something I was clear I didn’t want'

Parents force 15-year-old to attend twin sister's birthday party after banning her from celebrating her own birthday due to bad grades: 'My parents told me my absence was noticed by relatives and they were embarrassed'

Parents force 15-year-old to attend twin sister's birthday party after banning her from celebrating her own birthday due to bad grades: 'My parents told me my absence was noticed by relatives and they were embarrassed'

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