There is no question that customers should always be generous with tipping when they can, but this food delivery driver took things way too far. She started to shout at the customer to try to convince him to come out and talk to her because she had a bone to pick with the restaurant he chose to order from… One has to wonder what possessed this woman to feel like she had a say in where he chose to order his food. She claimed that the restaurant was simply too far and that it was a 40 minute driv…

Stores with ridiculous policies are practically begging for drama. The only thing worse in a retail conflict than an entitled customer is a manager on a power trip. Most of the time when you find yourself in a situation like this, you roll your eyes and accept the bogus policy, but every once in a while, you just cannot bring yourself to go along with such nonsense. That's when these managers need to be careful because this is perhaps the only time when irate customers are justified in trying t…

As every retail employee knows, shoppers change their persona when they walk into a store. Nobody knows how or why, but even the most benevolent people can transform into feral Karens as soon as they walk in front of a store cashier, pillaging the aisles like there's no tomorrow.

They say the customer is always right, even though that's usually not the case; this time, however, the customer was very right indeed when they put a manager in their place who was being impolite to their staff in front of the customers.

Perhaps everyone should have made their resolutions this year to be kinder to their servers and bartenders. If you're not part of the problem but you are witnessing a Karen customer throwing a tantrum for no good reason, perhaps you should consider stepping in and defending the people who have been on their feet for multiple hours and are just trying to get you your food and drinks the way you ordered them. No one is trying to mess up, and so much of what goes on in a bar or restaurant is outsi…

Following these orders struck this employee as odd, but they did as they were instructed . After all, what the bosses say goes, even if you think it's the silliest thing you've ever heard. Recently, there's been some online discourse about how small shops make enough money to stay in business. The basic premise of people's question is: How does a tiny store with just weekend foot traffic or tourist traffic manage to stay afloat? What if just a few customers come in each day? How does the place…

There's nothing more confusing in life than someone who refuses to accept that withholding a part of their order actually makes it a different order. It's like when someone orders a cheeseburger without cheese but refuses to accept that all that does is make it a hamburger. Similarly, if you're ordering eggs Benedict without Hollandaise sauce, you might as well just be ordering a poached egg on a bun. Making an issue of that fact really just betrays your lack of ability to think logically. So,…

You pay, you get a room, simple as that, right? Sometimes, people go to elaborate lengths to get a room for free, and it seems as though this was one of those times. OP was working as a front desk clerk at a hotel when they were approached by a young man who came to check in for the night. He showed OP his ID, but it turns out, the room he had booked was not yet paid for. So OP told him that they had to pay up, leading to a very suspicious turn of events that led OP to believe that they might j…

Working in a kitchen is an eye-opening experience that will forever change how one eats at a restaurant. Not only does one gain further appreciation for what servers and restaurant workers have to put up with, but also one has a greater sense of the pandemonium that occurs behind the scenes. Yes, television shows like The Bear provide some insight into this visceral world, but hearing from actual restaurant workers directly is the best window into that experience. These restaurant secrets, whic…

Whether we would like to admit it or not, some people have been blessed with endless patience—or at least, what passes for boundless in our minds when we have the patience of a ten-year-old. However, does that suggest that those people are suddenly better than us mortals? No, it does not. It does, however, imply that we still have room for growth. In the story that follows, a displeased waitress talks about having to cope with a continuous flow of rough customers. However, OP explains that she…

Working in customer service is both a blessing and a curse. While it is true that you interact with a variety of individuals throughout the day, you also sort of roll the dice and hope that the people you meet will greet you with a smile and a friendly attitude. Well, the story below is of a girl who hosted/managed the restaurant she has been working at for the last five years. On that particular night, though, in contrast to other nights, OP encountered one of the worst couples she had ever me…

The wider world of the internet is filled with stories of ill-mannered customers, making life unnecessarily difficult for the humble working-class customer service rep who had the misfortune of serving them. Still, it's important for us to take a step back and realize that, while it may be nice to root for the everyman, we can't blindly assume that the workers themselves are infallible. There are entitled people on all sides and from all walks of life—and there are certainly plenty of people wo…

We're always told, 'Don't judge a book by its cover', but that doesn't deter people from judging people based on how they look anyway. This sales rep made the mistake of her life when she refused a casually dressed customer service. OP was walking by a designer store when she noticed a cool backpack that caught her eye. She went inside and asked one of the employees if she could bring it out so that she could take a closer look before purchasing it. The sales rep basically scoffed at her and to…

We're silently judging each other all the time. Like it or not, it's a part of being human. Most of the time, these are calculated judgments, and they're made for good reason in order to avoid conflict and preemptively determine whether or not it is a good idea to broach particular topics of conversation with the person you're talking to—like deciding whether or not a political conversation is appropriate at your family's Christmas gathering. Even the most tolerant saint-like individuals among…

If you give unclear, contradictory instructions to your employees, you're just asking for problems. It makes you wonder how these supervisors got promoted in the first place. Clarity is pretty much the most important part of the job, and if you can't do that, you have no business expecting your team to follow you blindly. This thread was posted to Reddit's r/MaliciousCompliance subreddit by u/Correct_Campaign3707 , who worked on the Member Service team at a retail company and was tasked with ch…

It's not uncommon for those in petty positions of power to vastly overestimate the reach of that power. Whatever the words of the message, the point this manager is trying to convey is clear: we know that you need us more than we need you, so we're going to see how far we can manipulate the conditions of your employment in our favor and you're just going to have to deal with it.