customer service

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Restaurant employees share the good and the bad in a tell-all about the best and worst customers they've ever had

Customer service employees share stories about the best and worst customers they've ever had: ‘They got the wrong omelette and . . . stomp[ed] it on the carpet’

'I loooove you': 38-year-old embarrasses mom in public after years of enduring the reverse

'I loooove you': 38-year-old embarrasses mom in public after years of enduring the reverse

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Entitled hotel guest throws childish tantrum when things don't go his way despite receiving a full refund for his stay, employee cannot believe their eyes

‘YOU are ruining everything’: Entitled guest throws ultimate temper tantrum when hotel's hot water supply is shut off due to a suspected gas leak, employee is dumbfounded

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Customer service rep gets paid to play video games after management's misguided instructions leave them without any work: 'For 5 days, I sat in my spare bedroom/office playing video games, all while logged in'

Karen customer gets banned from community group for not paying leader back £5: 'No pay, no participation'

Karen customer gets banned from community group for not paying leader back £5: 'No pay, no participation'

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Boss demands software service rep stick to the script causing client catastrophe: 'My boss said, "Just follow the script"… so I did—all the way to a million-dollar client meltdown'

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My employer has decided to give us a monthly in-person mandatory meeting at 8am one Sunday every month: 'the meetings are always things that could easily be covered in a simple email'

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'Manager wanted me to arrive 30 minutes early to get ready before clocking in': Manager demands worker arrive 30 minutes before their shift is set to start to begin working

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Nigh audit employee gets a taste of the spooky life when strange hotel guest repeatedly calls down at 4am to maniacally laugh and make strange requests

‘Please send help, or holy water’: Spooky hotel guest repeatedly calls front desk at 4 AM to ‘maniacally’ laugh and request strange things, night audit employee is left speechless

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Restaurant forces staff to compete for a chance to keep their jobs, letting customer reviews decide who keeps their job: 'Slacking off is not an option'

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23-year-old woman wonders if she's wrong for refusing to give her seat to 8-year-old boy and his "late 30s" mother: 'A few people gave me dirty looks, and I felt awkward'

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Prank-calling teens are signed up for 600+ texts a day by vengeful restaurant manager, proving harmless revenge is best-served digitally

‘I finally hit my limit’: Restaurant manager gets revenge on prank-calling teens by signing them up for an information service text chain they can't unsubscribe from

'I'm not lying, I don't work here': Store manager confuses flight attendant with employee, insists that she stop playing 'tricks' and start working

'I'm not lying, I don't work here': Store manager confuses flight attendant with employee, insists that she stop playing 'tricks' and start working

Entitled boomer gets owned when authorities take gas station clerk's side in a battle of $50 worth of pennies, resulting in the gas station clerk ending up on top

‘But it's legal tender’: Boomer tries to pay for gas with $50 in pennies but gas station clerk refuses, so he throws a fit and coughs up $50 bill when the cops take clerk's side

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Karen restaurant manager accuses cook of not working, she maliciously complies

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Café Karen complains that her pieces of toast aren't the same size, gets smaller ones: 'You want your two pieces of toast the same size? As you wish.'

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Company’s “No leaving break room during breaks” policy backfires as employees comply strictly, leaving managers scrambling during a work crisis: ‘I'm sorry but according to the rules YOU made, I can be terminated for completing your request’

Company’s “No leaving break room during breaks” policy backfires as employees comply strictly, leaving managers scrambling during a work crisis: ‘I'm sorry but according to the rules YOU made, I can be terminated for completing your request’

17-year-old refuses to babysit 27-year-old sister's 3 children aged 6, 4, and 2 years old after sister says jokes that she's “basically a live-in nanny”: ‘I was so mad that I decided right then and there that I was done’

17-year-old refuses to babysit 27-year-old sister's 3 children aged 6, 4, and 2 years old after sister says jokes that she's “basically a live-in nanny”: ‘I was so mad that I decided right then and there that I was done’

Mom defends her 11-year-old with special needs from a spoiled 3-year-old and her entitled dad who demand to pet their service dog, teaches him a lesson in parenting: ‘My nice had left’

Mom defends her 11-year-old with special needs from a spoiled 3-year-old and her entitled dad who demand to pet their service dog, teaches him a lesson in parenting: ‘My nice had left’

Petty employee gets boss to sign off on 50,000 unusable catalogs and causes 2 week delay, boss gets fired: 'It's something I NEVER would have done'

Petty employee gets boss to sign off on 50,000 unusable catalogs and causes 2 week delay, boss gets fired: 'It's something I NEVER would have done'

Employee quits toxic job, watches as former company breaks down without them: 'Kiss your business goodbye'

Employee quits toxic job, watches as former company breaks down without them: 'Kiss your business goodbye'

HOA Karen reports her neighbor for doing yoga on their terrace, claiming they're ruining the family community with workouts that are ‘inappropriate for children to see’: ‘I practice at 6 AM, wear completely normal clothes, and make zero noise’

HOA Karen reports her neighbor for doing yoga on their terrace, claiming they're ruining the family community with workouts that are ‘inappropriate for children to see’: ‘I practice at 6 AM, wear completely normal clothes, and make zero noise’

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