customer service

In this case of, "I Don't Work Here Lady", it sounds like "Karen" goes about trying to get a rental car. The biggest issue with Karen's mission to get a rental car, is that the person she finds herself talking to actually works at a gift shop. 

Working the front desk brings with it all kinds of strange encounters, and weird spam calls. In this case, it sounds like the employee ended up thoroughly enjoying the experience. 

Sometimes customers throw out an order that seems to escape the very definition of logic. It's like the customers just threw a bunch of random foods together, and decided to surprise the waiters with pure nonsense. I mean, hey, everyone has their thing, and sometimes people enjoy a particular food combination like ice cream and ketchup. Yes, let that settle. Ice cream and ketchup. 

This dude had a request for the hotel he was staying at in D.C. It was a very, very important request not to be taken lightly. Yes, this dude wanted a framed picture of Harambe. To make matters even more spectacular, the hotel was cool with the guy keeping the framed picture. 

People that have worked retail are sharing their most beloved methods for passing the time. Things like not checking the time as frequently have been known to help people feel like it's passing faster. Could try that, or maybe striking up conversation with people that are coming in as customers. 

This tech support employee decided to implement the element of surprise when dealing with an exasperating customer. We would've loved to have seen the customer's face when the guy exclaimed, "MICE!" in his best stage voice. 

Customers try to return things for some real stupid reasons, like this lady who thought she'd get to keep two washers. This guy thought he was being justifiably upset when he was sold blue cabinet doors covered in logos. Nice going, man. For another dumb client interaction, here's a customer who didn't know what a broken arm meant.

This luxury car dealership decided to treat a customer like dirt. In the long run, thanks to a nice pro revenge, they end up being the ones to have to clean the car. Just picturing the dad's face while the car dealership washed the car, is enough to put a smile on our faces. 

How dare this contractor go and break their arm before checking with the testy client to see how they felt about it. So inconsiderate!

Waiters, waitresses, and baristas are sharing their unexpected overheards that they've experienced while working on the job. Nothing quite like just trying to muddle through your work day, while you're also playing third party to what could be the ending of a relationship, or some other kind of emotional blowup between a couple people eating a meal. 

This guy found himself in the middle of an emotional rollercoaster of a date. It sounds like the date was emotionally reactive beyond comprehension, and generally resigned to being discontent with whatever the current situation was. The dude clearly had the moment he recognized that things had gone south, and decided to open up to the concierge, who was around and ready to listen. 

This quick Tumblr thread explores the artificial niceties provided by people working in the service industry. Don't let those smiles fool you for being a reflection of the employees' honest mood. People can really flip a switch when it comes to how they treat customers and what they're like outside the confines of the job's rules of conduct. 

This guy's initial failure to make good on a tab at the bar, ended up resulting in the very bartender he had a crush on, reaching out to him. Is he doomed or are we witnessing the start of what could end up being a newfound fling? Forgetting to pay your tab isn't exactly the perfect start to making a good impression upon a bartender that you have a crush on.  

This pizza delivery employee couldn't seem to catch a break. The poor guy just stumbled from one fail into the next. Fortunately, it sounds like everything ends up working out for him with his especially unlucky customer. Probably best that the two dudes go their own separate ways. 

When this guy complained over a taco, the owner got realistic with him about what it costs to sell one taco for a dollar and change, especially when you bring credit card charges into it. Sometimes folks have unreasonable demands, and these entitled people need to abandon their nonsense. For a real good one, here's an entitled mom who lashed out when her babysitter got a better job.

Twitter user @isabelzawutan started a viral Twitter thread that inspired many who have worked in the service industry, to share their experiences fielding customers' most ridiculous demands. Some people seem to believe that customer service existing grants them the ability to turn their brains off when entering a store. That is not how it works.