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Restaurant boss says all leave requests will be denied going forward, staff asks him if he's making an April Fool's joke: 'He was not'

Dodgy off-book leave policies are something that you just come to expect after a while of working in the restaurant or retail world. From the first time you go to book leave and are met with the strong insinuation that maybe you shouldn't be taking any leave at all, giving you reasons of being too busy or too understaffed to possibly afford to be a “man down," you're going to be feeling that old resigned feeling of knowing that this is going to be that kind of place. The reality is that you're…
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‘Just go…’: Employee kicks entitled customer out after they refuse to leave at closing time

‘Just go…’: Employee kicks entitled customer out after they refuse to leave at closing time

It takes an absurd amount of patience and tenacity to work in customer service as at times it really seems like the clients are out to get you. However, as any seasoned customer service professional will tell you (from experience, of course), there is no one in the world worth jeopardizing your job for. The next story comes from a frustrated worker who is eager to get home. The Original Poster (OP) is a convenience shop employee who closes shop at precisely ten o'clock every night. But on this…
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'It's too late now!': Mega-Kevin gets himself fired over a cup of free coffee

Have you ever been jonesing for a coffee so much that you lash out against hotel staff, risking your reputation, well-being, and your livelihood? Yeah, me neither. While coffee beans are delicious and revitalizing, they can also turn hotel guests into bitter Betty's, keen on taking their frustrations out on the staff.
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'Unless he's [next in line], it really doesn't matter': Entitled wife tries to pull her husband's rank to cut the line, gets shut down by a sassy desk attendant

You're not just 'somebody's wife'–you're a nobody who refused to take a number and wait your turn...
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'Oh, the look she gave me': Entitled bartender gets her comeuppance, salty customer tosses pennies on the floor

'Oh, the look she gave me': Entitled bartender gets her comeuppance, salty customer tosses pennies on the floor

99.99% of bartenders do not deserve this treatment, but this one will be satisfying for those of you who have ever encountered that 0.01% of folks who deserve their comeuppance. As someone who has often been mistreated by bartenders at noisy establishments that favor a more alpha male presence, I certainly enjoyed hearing about an entitled bartender getting called out for treating an innocent customer like a complete and total nuisance. This person was on the clock on a quiet night and was spea…
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'His truck was literally bent': Boorish customer gets led down a rocky road after expecting free labor from his mechanic

This customer made a wrong turn down 'Entitled Alley' and found out pretty quickly that his truck couldn't handle the terrain. Overinflated by unchecked arrogance, the guy in our next story got more than what he asked for at the auto shop.
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'If I have to go up to order, I'm not tipping': Working woman shares a hot take on tipping culture, raising torches and pitchforks in the comment section

We've all been there, standing at the front of the line at the coffee shop and the blue-haired barista with an eyebrow piercing lethargically whips the iPad around towards you before saying, 'It's just going to ask a few questions'. We don't want to tip 35% but with the next customer in line breathing down our neck and the angry cashier in front of us, the peer pressure can be insurmountable.
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20+ bizarre food delivery stories: 'A grown man [who] insisted that I refer to him as Snow White'

20+ bizarre food delivery stories: 'A grown man [who] insisted that I refer to him as Snow White'

Who hasn't had an embarrassing late night delivery story? We all get food cravings, especially after a long day or a night out. Sometimes, it's the only time you allow yourself to eat certain things. For me, that would be cookies and McDonalds. It happens more frequently than I'd like to admit, and when it does happen, I like to destroy all the evidence of the delivery once I'm finished eating and pretend like nothing ever happened. I mean, do calories even count after 11 p.m.? Though my intent…
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‘He wanted me to make him a sandwich 3 hours after closing time’: Servers Share Most Entertaining Celebrity Customer Stories

‘He wanted me to make him a sandwich 3 hours after closing time’: Servers Share Most Entertaining Celebrity Customer Stories

Servers wait on people from all walks of life, and that includes celebrities. In this thread, they shared the good, the bad, and the ugly. Back when I was a waitress, I didn't meet a single famous person. I guess the diner I worked at wasn't exactly in high demand, and it was also in a pretty rural area, so I doubt most people have heard of it. There was this one time when I thought I had waited on Paul Rudd, but nope, it turned out it was just a look-alike. To be honest, I wish I had him as a…
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'This store needs serious help': Entitled shoppers leave bad reviews for stores for petty reasons

'This store needs serious help': Entitled shoppers leave bad reviews for stores for petty reasons

Writing a bad review for a restaurant won't help much unless you just want to vent. If you want the whole world to know that you had a bad experience, you're certainly entitled to do that. In a world where many establishments specifically ask customers to review their business, it's never been easier to lodge a complaint. However, as u/Fatastic_Captain highlighted in their post to an anti-Karen subreddit, a lot of shoppers are foiled by their own mistakes. For example, one person left a one-sta…
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'We started calling the dealership': Driver files lawsuit against car dealership that sold them a lemon

'We started calling the dealership': Driver files lawsuit against car dealership that sold them a lemon

After accidentally buying a lemon , this person had to practically go to battle with their car dealership. No one ever said it was easy to buy a new or used car. There's tons of information to research about each model, and when you arrive at a dealership, you'll then have to deal with the salespeople. They want to put you in the priciest car with all of the fancy add-ons. But some shady sales associates go even further than that, as u/functi0nalPsych0path found out just after buying their vehi…
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'You made your bed...': Company sends random dude a client's information via email, dude responds by clicking 'cancel' on important appointment

'You made your bed...': Company sends random dude a client's information via email, dude responds by clicking 'cancel' on important appointment

Social media sites and communication apps are readily accessible. Oftentimes it feels impossible to keep up with them all. You may feel at times that you are unable to keep up with them all. Therefore, you might occasionally need to compartmentalize and determine what is more important and what can wait till later in order to be informed and not miss any important information. But in addition to the countless texts and emails you receive daily, what would happen if you started receiving dozens…
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‘Let’s round it up, then': Customer demands compensation after accidentally turning mobile data off, tech support laugh and offer him 2 cents

‘Let’s round it up, then': Customer demands compensation after accidentally turning mobile data off, tech support laugh and offer him 2 cents

People are always trying to get discounts. Wait, let me rephrase… Entitled people are always trying to get discounts. People who are bored, miserable, and like to play the underdog. Look, I don't see anything wrong with a discount, but I do see something wrong with the way folk tend to go about it. Instead of asking nicely, or speaking in a polite tone, they'll yell their heads off, be rude and condescending, and generally make the person on the other end feel awful. That's what this customer d…
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'THIS EMPLOYEE IS STEALING': Drive thru worker gets caught adding unauthorized 20% tips to orders

'THIS EMPLOYEE IS STEALING': Drive thru worker gets caught adding unauthorized 20% tips to orders

This one has caused some split reactions across the internet. On the one hand, we agree that all service workers deserve generous tips. On the other hand, the customer did not even get the opportunity to add the tip amount of their choice nor was there a clause or any confirmation that an automatic tip would be factored into the final payment. Instead, their card was charged 20% more than what they were actually paying for, and get this: this was just a drive-thru pizza order. When the customer…
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'He's lying! Arrest him!': Crazed cookie Karen tries to steal dude's cookies right outside of the store

Now, it's fair to say that Oreos TM are a fantastic snack. I really think that Oreos TM are one of the most essential pillars of Americana. Without Oreos TM where would we be? It's hard to say. Oreos TM are great, but, as satisfying as licking the middle out of each Oreo TM before putting the cookie part back in the Oreo TM packaging for your significant other to discover later, I can't go as far as saying that I'd accost a random stranger outside a grocery store in order to claim their Oreos T…
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‘I win’: Hotel employee outsmarts demanding guest, leading to an unplanned checkout and pricey journey home

‘I win’: Hotel employee outsmarts demanding guest, leading to an unplanned checkout and pricey journey home

Serving customers is never an easy job. However, meeting the demands of tourists can be 10 times more challenging. Sometimes, in the rush of things, we forget that the ordinary folks who serve us—whether at the restaurant, hotel, or valet—don't work for us; instead, they are just regular people who are trying to make it through their shift with as little trouble as possible. The story that follows is an account of a frustrated hotel employee. The Original Poster (OP) works for a four-star hotel…
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