customer service

Closing time can be a dodgy period for employees. This lady brought her tea from home so it's unclear if she was even a real customer, but expecting to just stay as long as you want when all the employees should be off work anyway? What a way to live your life. Too many customers don't seem to get that closed means closed, like this entitled customer who expects a place to stay open late but can't handle rejection.

You've really got to hand it to those folks working in the world's call centers. They're on the frontlines of dealing with all kinds of crazy, irrational, grossly entitled customers. It's stories like the one we have here that should serve as a solid reminder to always exercise respect and patience with any employees working in call centers. You can only imagine how frustrating their days have been. 

Sometimes, customers end up being their own worst enemies. It's as if they're determined with unshakable fortitude to disregard the advice coming in from the very folks that are there just to help them out. Suffice to say, this customer ended up learning his costly lesson in the end. Dude's face must've been an exquisite painting of rage. 

These guys brought the unexpected and clearly unwanted journey to a bathroom in a faraway land, on themselves. We're not sure what compels people to talk down to other people that are just trying to get through their jobs. Kudos to the sweeper for having the wherewithal to return the favor to a couple insensitive dudes that needed to use the bathroom. For another glorious tale of malicious compliance check out this story about a boss who denied their employee's request for a PC upgrade, and then the malicious compliance that ensued. 

There's nothing quite like that sweet "I told you so feeling" you get when a customer gets exactly what they wanted and learns that they screwed up. It feels good to drink in the visceral feeling of an outsmarted horrible customer. Customers are often wrong, but too few of us don't give a rip, so this kind of interaction is as rare as it is sweet.

Having a saltwater tank isn't as easy as throwing some salt and water together in a jug like it's Kool-Aid and calling it a day. Karen wasn't having all this "responsible pet owner" talk, so this employee stepped in to show her exactly what she'd need to take care of a starfish. Of course, Karen didn't take kindly to this employee who didn't want her to slowly torture a starfish to death. Will the Karen customersof the world ever learn their lesson? Doubtful.

Food allergies are no joke. With that being said, if a restaurant fails to make good on an order from a customer who specifically asks for certain problem ingredients to be left out, it could be viewed as fair for them to send the order back. As long as the sending of the order back is being handled in a fair, respectful matter it shouldn't be too big of a problem at all. So, this customer asked for a new burger, the restaurant refused, and then the customer decided to only leave enough money for their drink. Some folks in the comments section are in agreement that that was a reasonable move to make. 

With there being so many entitled customers, there's bound to be an entitled employee out there who totally oversteps their boundaries. No one wants to be an entitled Karen, but it seems reasonable to ask for the manager after your very real photo ID is cut into pieces by an overzealous cashier.

The garden variety Karen is known for obstructive outbursts, and this one was no different when she convinced herself that an employee was trying to ruin her day. Even given an explanation, she wasn't ready to back down. For another Karen with nonsensical demands, here's a Karen who demanded a delivery driver check her groceries out.

If only Karen had exercised a bit more patience, then maybe, just maybe she wouldn't have thrown herself into a grueling infinity loop with no foreseeable end in sight. Can you imagine what the level of outraged confusion was when Karen realized she'd been proactively getting herself caught in the carousel of endless follow-up calls with the "manager" who she was talking to the entire time? 

You just never know what's going on in someone's life. There can be all kinds of inner turmoil boiling underneath the surface of a carefully practiced, totally artificial smile. Sometimes the inner war that someone is struggling with ends up manifesting in them causing a bit of a scene. With that being said, it's obviously ideal to not stage the public freakout if you can help yourself. People working customer service gigs are already having a hard enough time. 

Sure, if the hill you're willing to die on costs four cents out of the charity bin, go ahead and die on that hill. Customers sometimes make demands with stupid implications, like this customer who wanted a pound of chicken wings and got less wings or this guy who demanded to ride in a go kart with no engine.

Sometimes you're having a conversation with a human being that you otherwise thought was perfectly rational, and not prone to fits of blind and entirely irrational rage, and then they pull a fast one on you. This particular customer opted for being a waking nightmare. Fortunately, the tech support employee who fielded the situation kept their cool, and it all worked out in the end.