customer service

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Lingering Customer Can't Use Facilities After Close, Throws Tantrum

Closing time can be a dodgy period for employees. This lady brought her tea from home so it's unclear if she was even a real customer, but expecting to just stay as long as you want when all the employees should be off work anyway? What a way to live your life. Too many customers don't seem to get that closed means closed, like this entitled customer who expects a place to stay open late but can't handle rejection.

lady in story drinks free tea all day and gets angry when store closes and she can't use bathroom
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Customer Adds Service To Their Account, Doesn't Want To Pay For It, Doesn't Want It Removed

You've really got to hand it to those folks working in the world's call centers. They're on the frontlines of dealing with all kinds of crazy, irrational, grossly entitled customers. It's stories like the one we have here that should serve as a solid reminder to always exercise respect and patience with any employees working in call centers. You can only imagine how frustrating their days have been. 

Customer pays for service to be added to their account, doesn't want to pay for it, doesn't want it removed from their account.
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Customer Doesn't Believe Car Salesman, Ends Up Paying More In The End

Sometimes, customers end up being their own worst enemies. It's as if they're determined with unshakable fortitude to disregard the advice coming in from the very folks that are there just to help them out. Suffice to say, this customer ended up learning his costly lesson in the end. Dude's face must've been an exquisite painting of rage. 

Customer doesn't believe car salesman and then ends up paying more in the end.
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Via @mikky.d0
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Please, say it ain't so. This viral video from TikToker @mikky.d0 shows what apparently is a McDonald's employee serving up a half-eaten burger to a customer. People were obviously outraged in the comments, but eventually the TikToker who posted the video surfaced to claim that it was a joke. We'll just sorely hope that's the case. 

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Rude Dudes Belittle Sweeper, Sweeper Returns Favor With Bad Directions

These guys brought the unexpected and clearly unwanted journey to a bathroom in a faraway land, on themselves. We're not sure what compels people to talk down to other people that are just trying to get through their jobs. Kudos to the sweeper for having the wherewithal to return the favor to a couple insensitive dudes that needed to use the bathroom. For another glorious tale of malicious compliance check out this story about a boss who denied their employee's request for a PC upgrade, and then the malicious compliance that ensued

A couple of rude dudes decide to mock a Disneyland sweeper, so the sweeper gives them intentionally terrible directions.
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This viral video from TikToker @anissialucero shows an IHOP worker out on an adventure to pick up some crucial IHOP breakfast ingredients from a Walmart. The revealing nature of this video left quite a few TikTokers all kinds of emotionally scrambled up. Sometimes, it's best to not learn about the secrets behind your favorite restaurant meals. 

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Client Demands Unblocked Spam Filter, Regrets His Decision

There's nothing quite like that sweet "I told you so feeling" you get when a customer gets exactly what they wanted and learns that they screwed up. It feels good to drink in the visceral feeling of an outsmarted horrible customer. Customers are often wrong, but too few of us don't give a rip, so this kind of interaction is as rare as it is sweet.

Client demands to have all spam sent to his email | r/MaliciousCompliance Posted by TheNerdyMupton want every email addressed arrive at inbox got pal. Just happened, my bosses and are still laughing are small company manage quite few clients
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Pet Store Employee Stops Karen From Torturing Starfish

Having a saltwater tank isn't as easy as throwing some salt and water together in a jug like it's Kool-Aid and calling it a day. Karen wasn't having all this "responsible pet owner" talk, so this employee stepped in to show her exactly what she'd need to take care of a starfish. Of course, Karen didn't take kindly to this employee who didn't want her to slowly torture a starfish to death. Will the Karen customersof the world ever learn their lesson? Doubtful.

Pet store employee stops Karen from buying a starfish for her kids
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Via CNA
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This dude clearly has a firm grasp on taking the time to appreciate the small moments along the road that is one's life journey. Pretty sure nobody is having as much fun on a trampoline as this guy. 

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Restaurant Fails To Account For Customer's Food Allergy, Customer Doesn't Pay For Burger

Food allergies are no joke. With that being said, if a restaurant fails to make good on an order from a customer who specifically asks for certain problem ingredients to be left out, it could be viewed as fair for them to send the order back. As long as the sending of the order back is being handled in a fair, respectful matter it shouldn't be too big of a problem at all. So, this customer asked for a new burger, the restaurant refused, and then the customer decided to only leave enough money for their drink. Some folks in the comments section are in agreement that that was a reasonable move to make. 

A restaurant fails to account for a customer's food allergy, so the customer doesn't pay for the burger.
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Cashier Cuts Up Customer's Valid Driver's License

With there being so many entitled customers, there's bound to be an entitled employee out there who totally oversteps their boundaries. No one wants to be an entitled Karen, but it seems reasonable to ask for the manager after your very real photo ID is cut into pieces by an overzealous cashier.

Cashier makes mistake thinking customer's driver's license is fake, cuts it up
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Karen Thinks Employee Is Line Cutter, Gets Humbled

The garden variety Karen is known for obstructive outbursts, and this one was no different when she convinced herself that an employee was trying to ruin her day. Even given an explanation, she wasn't ready to back down. For another Karen with nonsensical demands, here's a Karen who demanded a delivery driver check her groceries out.

Karen thinks employee is a line cutter and looks dumb | r/IDontWorkHereLady Posted by u/LKJNAElhjberg 32 3 3 16 hours ago 3 Let's shake things up WORK* here, Lady XL out work because Covid, so occasionally drive my husband and work, cause he has long commute and at least once awhile can do driving him. Now, he works at Warehouse-Type Shopping Center. Between 9-10am, M-F, they have Senior Shopping. His shift started at 9:45 had some shopping do, so walked together went grab cart and go back line
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Impatient Karen Tries To Order Pizza, Gets Caught In Infinity Loop

If only Karen had exercised a bit more patience, then maybe, just maybe she wouldn't have thrown herself into a grueling infinity loop with no foreseeable end in sight. Can you imagine what the level of outraged confusion was when Karen realized she'd been proactively getting herself caught in the carousel of endless follow-up calls with the "manager" who she was talking to the entire time? 

An impatient Karen tries to order pizza, and proceeds to get caught in an infinity loop.
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Nightmare Customers Share Why They Caused Scenes

You just never know what's going on in someone's life. There can be all kinds of inner turmoil boiling underneath the surface of a carefully practiced, totally artificial smile. Sometimes the inner war that someone is struggling with ends up manifesting in them causing a bit of a scene. With that being said, it's obviously ideal to not stage the public freakout if you can help yourself. People working customer service gigs are already having a hard enough time. 

Nightmare customers describe why they had their public meltdowns.
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Demanding Customer Wastes Their Own Time for Four Cents

Sure, if the hill you're willing to die on costs four cents out of the charity bin, go ahead and die on that hill. Customers sometimes make demands with stupid implications, like this customer who wanted a pound of chicken wings and got less wings or this guy who demanded to ride in a go kart with no engine.

Ridiculous customer waits their time for pennies | r/MaliciousCompliance Posted by u/Wraith347 7 hours ago Cuss out over pennies? Oh get pennies. oc M Longtime lurker, so thought share my favorite story my time foodservice, years and years ago shy, quiet 15-year-old first started working at certain fast food restaurant my small town. Then encountered general public. Many morning rush customers were super kind regulars who got know and liked. But then there Penny Guy.
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Belligerent Customer Won't Cooperate With Tech Support

Sometimes you're having a conversation with a human being that you otherwise thought was perfectly rational, and not prone to fits of blind and entirely irrational rage, and then they pull a fast one on you. This particular customer opted for being a waking nightmare. Fortunately, the tech support employee who fielded the situation kept their cool, and it all worked out in the end. 

An angry customer refuses to cooperate with tech support, and makes threats | r/talesfromtechsupport Join u/KrazeeLadee2 256d not restarting my modem! l'd sooner drive full 175 miles HQ punch Long Soooooo among literally thousands calls had my 4 years tech support an ISP, this guy really took cake apotheosis all those calls most infuriating yet hindsight) hilarious call ever had my life. He came on fairly quiet Saturday morning, and conversation started quite normally Good morning, this is
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