customer service

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All around the world, employees struggle with this type of manager, the one obsessed with everyone looking servile and energetic, who will stop at nothing to achieve the desired look. The part that not every manager considers is that to become servile and energetic, employees need to be at least a little comfortable and, hopefully, unconcerned about knee pain.

Manager obsessed with "professional appearance" says cashiers look "lazy" if they’re sitting down and bans chairs completely during shifts. ‘Within like 2 weeks, the front end became a disaster.’

customer service Legal Woes virginia employer Horrible Bosses recording employment Workplace - 45568773

Virginia employee refuses to use software that records customers without approval, seeks legal action after employer threatens termination

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Would you dare to serve a frozen muffin to an already livid, entitled person? Those of us who have worked in customer service know that it is extremely hard to keep a soft, gentle tone of voice while you're being confronted by this sort of character. They storm into places as if they were planning to start a scene (and, let's be honest, they probably were).

Entitled Karen refuses to accept muffin that has been microwaved, says she doesn't care, employee serves her a rock-hard frozen muffin: ‘It was cold as ice, hard as a rock, and you couldn't even peel the paper wrapper off, it was all frozen together'

Doctor on call forced to dine and dash after server refuses to give her the check, leading restaurant manager to deduct the bill from server's wage

Doctor on call forced to dine and dash after server refuses to give her the check, leading restaurant manager to deduct the bill from server's wage: ‘You aren't special’

customer service coffee shop barista entitled people karma muffins microwave karen entitled people karen customer Entitled People - 45431557

Entitled customer berates teenage barista for microwaving her muffin, he gets even by giving her a frozen one

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customer service employee toxic-workplace lazy karen coworker entitled people karma entitled people employment Coworkers - 45411845

Employee calls out lazy coworker in public for constantly making other team members correct her mistakes: 'There is no “we” in this. She is going to fix her own problems'

coworker call center

Call center coworkers turn on Danny, an entitled new hire who watches TV at his desk during downtime and gets the internet banned for everyone: 'Management looked the other way, until Danny came around'

Jesse Kessenheimer

customer service cafeteria server karen-customer entitled people karma old lady entitled people Customer Service - 45358085

'I wouldn’t sell her MY sandwich': Elderly woman throws a tantrum at cafeteria employee for refusing to give her the breakfast sandwich she made hours ago for herself

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Passenger discovers airline put her luggage on the wrong plane, she screams at the airport agent to turn the plane around: ‘Get my luggage back NOW’

Passenger discovers airline put her luggage on the wrong plane, leading her to scream at the airport agent to turn the plane around: ‘Get my luggage back NOW’

customer service calming us army vet satisfying helpful hardware store employee workplace Customer Service - 45175301

Honorably discharged US Army Sergeant vet working at a hardware store gets accosted by an angry customer, calmly puts her in her place by saying her yelling is nothing in comparison to his past: ‘I just smiled, cool as a cucumber…'

Elna McHilderson

delivery entitled customer justice

Entitled customer forced to re-purchase ~$6000 of cedar decking because he was too proud to trust a delivery driver's warning: 'He told me that I am paid to drive not to ask stupid questions'

Jesse Kessenheimer

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26-year-old turns the tables on a taxi driver attempting to overcharge him, takes him on a joy ride that costs the driver double and gives him a 1-star rating: ‘Things take a turn…’

Elna McHilderson

customer service karens hoa neighbors entitled parents neighborhood karen-customer customers homeowner neighborhood-drama bad neighbors neighborhood-stories terrible neighbors karens in the wild entitled Bad Neighbor karen entitled people neighbor Entitled People - 44986629

New rural neighbor tries to trespass 10-year resident homeowners from their own driveway: 'She lives over 30 minutes away and just owns the field'

Restaurant charges customer twice after they ask to remake a dish because it had eggs in it, customer refuses to pay: ‘The menu did not list eggs’

Restaurant charges customer twice after they ask to remake a dish because it had eggs in it, customer refuses to pay altogether: ‘The menu did not list eggs’

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sales hardware store employee karen custom

Hardware store employee gets 30+ copies of a refrigerator manual delivered to a customer's house because she's too impatient to comprehend snail mail: ‘I started calling Maytag twice a day’

Jesse Kessenheimer

kClient refuses to pay house cleaner in full after claiming she didn't do a good job, then attempts to hire her again, cleaner demands: 'Payment upfront'

Client refuses to pay house cleaner in full after claiming she didn't do a good job, then attempts to hire her again, cleaner demands: 'Payment upfront'