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customer service

Entitled Karen can't do math and demands extra money on top of the rounded-up sum of $5 the server gives her, threatens to report the server

‘I was genuinely dumbfounded’: Server rounds up customer's change to $5 because they had no coins, entitled Karen demands her 15¢ even after being given extra money back

"Draw pictures and illustrations and have her count out the number of apples and bananas."
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Customer refuses to pay for oil change, demands mechanic put old oil back in: 'His truck might last another year at best'

It's always important to be weary when money is involved, and the fact that everyone has heard a tale or two about a scamming or dishonest mechanic adds to their apprehension when facing a service bill. The problem with thinking everyone is trying to get one over on you all the time is that you'll blame everyone for everything and find yourself constantly at odds. Typically, these types of demands from customers are a way of avoiding footing the bill or in the hopes that you might knock somethi…
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'Do not interrupt me! I am the customer and the customer is always right': Customer service rep lets enraged customer waste her own time while she berates them

This customer decided to throw a huge fit at the exact the wrong time. Not that there's a right time for a customer to throw a fit… Unless you're a literal toddler or baby, no one is going to care about your hissy fit. You've got to “use your words,” as they say to children. When you're an adult, you're expected to act like one, yet so many adults just have total meltdowns when they're faced with issues that require them to talk to customer service reps. Customer service reps should get a lot o…
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'[I] watched him storm out the door': Teenager makes entitled customer's milkshake exactly how he wants it

Customers aren't always right, but they're happy to be confidently wrong. This person worked at an ice cream parlor as a teenager, which is a typical first job for many kids. U/chsser writes that they generally enjoyed the role, but they had a few regulars who had zero patience. At any restaurant, there are bound to be delays, and you might even get the wrong order from time to time. If you're a regular, it'll probably happen to you eventually. The person antagonizing this teen was a regular to…
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Visitor refuses to clear entry with storage facility security, finds themself locked in and unable to leave: 'He had to wait until 4:30 AM to get out after my shift'

It's important to remember in any circumstances where you want to circumvent security and gain entrance to somewhere that you're going to need to get out as well… and the same thing applies when you're trying to get back into somewhere you've gotten out of. Anyone who ever snuck out as a teenager knows exactly how this goes: getting out is pretty easy, but getting back into your room in the wee hours of the morning without waking anyone is exceedingly more difficult. Mom, if you're reading this…
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Karen demands baker go to the butcher's shop next door to sell her some meat: 'I don't see why you can't just go and get it for me'

It's particularly perplexing how some people manage to survive in this world when they're living in such a peculiar version of it. Of course, you seem to encounter people like this all the time when you're working in retail or the service industry. I suppose it's a “monkeys with typewriters” type of situation; by sheer chance, if you meet enough people in a day, you're bound to bump into a few with unique understandings and perspectives of the world. Still, you'll continually be surprised by so…
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Cook quits 2 days into their 2 week notice when their boss takes it poorly: 'He got so angry he’s been slamming and throwing things near me'

Some people just don't respond well to rejection, even when that rejection comes in the perceived form of an employee handing in their notice even if they've never treated the employee well or cared much for them in the first place. Anyone who has been around the block a couple of times in their career will know how this goes. They'll say it's about betrayal and the fact that you're leaving your ream high and dry with a touch of “How could you do this to us,” this might be followed by silent tr…
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‘It's important to be kind’: Man is rewarded with free food after Karen Boomer freaks out because her food is taking too long, despite being at the wrong restaurant

"Karen, still mad, admits she is in the wrong restaurant."
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entitled boomer customer berates sales employee because his phone bill was too high, failed to understand he had a discount for a few months because of his wife

‘You just lost a customer’: Boomer customer tries to refute a phone bill that makes perfect sense, employee sets him off by keeping his composure

The best part of this story is that his wife tries to act like she didn't sign a new contract.
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Craft store Karen accosts fellow customer and accuses them of being an employee of the store: 'She accused me of just not wanting to help her'

What is it about arts and crafts stores that attract the most feral and angry human beings? It's the type of hobby that's supposed to be chill and relaxing… like isn't that the entire point? Why else would you spend your free time knitting scarves and crocheting hats? It's not as if the hobby gives the thrill of high-octane adrenaline-fueled excitement—although, when you think of it, adrenaline sports and hobbies usually are populated by the most chilled people, so maybe there's something to th…
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'You know what? $2.22': Clever customer leaves a symbolically low tip after server snubs his family for a happy hour deal

This server thought that he could get the best of a clever dad and his family when they came in for breakfast, but he was wrong
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Entitled boomer customer flips out at employee over having to print a return label for a refund, months of telecommunication come to a head

Boomer becomes enraged after being told he has to print a shipping return label in order to get a refund, harasses employee for months because of his ‘vendetta against technology’

"That was two months ago and he never replied to that email. Today, he called back."
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 ‘I've caused more damage than the money he owes’: Business owner gets back at client for refusing to pay by spamming him with calls and scam emails for years

‘I've caused more damage than the money he owes’: Business owner gets back at client for refusing to pay by spamming him with calls and scam emails for years

Every business owner had to deal at least once in their career with clients who disappeared without paying for the service they got. Some cases end with a happy ending, with the owner managing to find the client and get them to pay, but other cases remain unsolved, which means the owner never receives the money they were owed. This leads some business owners to find other ways to get back their money's worth, even if it means unleashing their most petty selves. Much like the owner in this Reddi…
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18-year-old employee tells boss to approve their leave or accept their resignation: 'How do I tell my boss that she either has to approve my 4 months' notice or accept my 2 weeks' resignation?'

Requesting time off from work is kind of a weird ritual. While you're technically “asking” for time off, that time is, is usually less of a “want” and more of a “need”—even though your employer will treat it like the former. It's not as if you can ask your cousin to reschedule their wedding just for you or your entire family to reschedule their family reunion. Still, lots of businesses have periods of high trade where they're exceedingly strict about granting any time off—or there during holida…
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Classic Boomer Karen freakout ensues after employee tells her she doesn't have an appointment she swears she has

‘I DEMAND TO SPEAK TO JUSTIN’: Woman swears she has an appointment at auto repair shop and employee ensures her she doesn't, resulting in a classic boomer Karen freakout

“That'd be difficult because there isn't a Justin here.”
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Entitled Karen customer takes money out of tip jar to pay for ice cream: 'He still owes you money'

Entitled Karen customer takes money out of tip jar to pay for ice cream: 'He still owes you money'

No, sir, that is not what the tipping jar is for… This entitled male Karen insisted on paying in cash despite not having enough change to pay for his $5.05 ice cream order. So instead of switching to a larger bill, a credit card, or a cancellation of the order, he decided to reach into the tip jar and pull out a nickel. Sure, it was just a nickel and it happened so fast for the store employee that there wasn't much use in stirring up a fuss. Still, it's the principle of the matter. Shoutout to…
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