customer service

Hotel guest doesn't know the difference between a request and a guarantee, so when his reservation was just a request, he made a scene because he didn't get what he wanted: 'Anytime he would get wound up again'.

María Cetra

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Frenchman pretends he is English and makes his barber believe he doesn’t speak a word of French for years to avoid small talk: ‘He doesn't speak a single word of english, the only few times we interacted I used google translate on my phone’

Olivia Arocena

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Tour guide refuses to delay tour after late guest calls to demand the group wait an hour for them: ‘Can’t you just ask people if they mind waiting?’

Bar Mor Hazut

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Hotel guest comes into the lobby at 4:30 am demanding a late check-out, exclaims he works for Facebook so he’s entitled to it, gets denied: ‘It’s been a night…’

Giuliana Tiscioni

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Bank teller refuses to help client, leading client to email every “important-sounding” staff member about the issue, the problem is fixed immediately: ‘Was told there was nothing the bank could do’

Bar Mor Hazut

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Guests don't have manners and refuse to acknowledge other guests who are in line waiting for their turn, and instead start screaming to get the front desk employee’s attention: 'Why do people think they're more important than anyone else?'

María Cetra

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Man calls every seemingly important person from a bank to help him resolve a supposedly unsolvable issue: '15 people in total. I explained my situation and included a screenshot of my outgoing calls'

Olivia Arocena

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Customer Is Told by the Bank That There Is Nothing Further That Can Be Done To Resolve Their Issue, They Email Every Manager They Can Find and It Gets Fixed Immediately After

Brad Dickson

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Customer shows up for his reservation in a 5-star hotel for 2023 in 2024, he expressly asked for the room to be for 2024, but he did call one year earlier to make the reservation: 'He showed up one year later.'

María Cetra

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5-star hotel server feels envious towards her coworkers as they receive positive reviews mentioning their names, and she never receives one: 'I don't know what they're doing different.'

María Cetra

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Customer shares their harmless petty method of getting back at the major bank that unceremoniously laid off their dad, who had worked there for 20 years: 'They wanted to maximize their profits'

Brad Dickson

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Seller refuses to refund after letting entitled buyer test-run a fully working stove, watches her drop and drag it on concrete, and slam it in her hatchback while loading: ‘I got nasty messages from her’

Etai Eshet

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Guest tries to steal food from the hotel pantry and, when confronted, pretends that he never intended to steal and acts defensively: ‘Oh, of course I was going to pay for it.’

María Cetra

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Male Karen gets upset over the booking price and complains to the front desk, he gets denied service, so he brings an ex-cop friend to regain his room: 'Go ahead! Call the [police]! See if I care! I'm a retired officer!'

María Cetra

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Guest comes into a hotel with a reservation under his wife's name and complains he cannot access the suite without her, treats front desk employee poorly even though he's in the wrong: 'But we're married!'

María Cetra

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A Karen overreacts to a power outage, causing a huge scene and demanding food and water as she thinks it's an emergency: 'She did end up leaving a nasty review, there she ended up deleting herself after our manager replied to it.'

María Cetra

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