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25+ Employees share what their job doesn't allow them to tell customers: 'Black Friday sales are not really sales'

There are tons of marketing ploys out there nowadays by big corporations trying to make more money. They may not make sense to the consumers, or even the employees, but they are policies set in stone that only upper management can dictate. This phenomenon was confirmed by a former retail worker who shared that sales aren't always a good deal. But what about other industries? What are they not telling their customers? Keep reading to hear from 25+ employees about what their jobs won't let them...
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Client micromanages truck driver over delivery, trucker sends dozens of pointless photos for revenge: 'You want updates, I will give you all the updates'

No one wants to be micromanaged. Whether by a boss, a coworker, a partner, or even a family member, as an adult, we can handle things on our own. There is nothing more insulting than having someone constantly checking in on you to make sure you are getting things done. Well, that's just what happened to this truck driver when he was making a delivery to a client. He had to drive only a few hours and was running way ahead of schedule...
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'Sorry, we're closed': Servers Share Most Entertaining Experiences Working at Restaurants

'Sorry, we're closed': Servers Share Most Entertaining Experiences Working at Restaurants

Coffee mugs rattle, silverware clinks, and the grill is sizzling. You weave your way through the packed tables, refilling customers' water and delivering steaming hot plates piled with burgers and fries. Ten years in the biz, and you've got this dance down to a T. Your muscle memory serves you well as the crowd thickens. You juggle orders, argue with the kitchen, and wish your coworkers cared about their tips as much as you do. Why does it seem like you're doing everything alone? By closing tim…
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'She hasn't booked with me again...whoops': 10+ Tattoo artists who got caught talking about their clients behind their backs

'She hasn't booked with me again... whoops': 10+ Tattoo artists who got caught talking about their clients behind their backs

If you're in a customer service position , you deal with all types of people. You meet some folks who are super friendly and bubbly, especially if you're working at a tattoo studio , like these people are. Many people are thrilled to be getting tattooed—they might have planned out their design for quite some time, so they're excited to finally be putting the ink on/under their skin. Other people have a bit of an attitude problem, as the folks on r/TattooArtists will tell you. Instead of being e…
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Manager asks barista to a pay fine for calling out sick: 'Is there any way you can pay $50'

Starting a small business is a scary thing, putting it all on the line to try and create a successful business, which will see you solely reaping possibly unlimited benefits—if you can make it that far. But, hey, you take on all of the risks, you get all of the rewards; that's fundamentally how we've decided things should work in this world… and when it works well for someone, you're not going to see them complaining. However, taking on the risk means taking on the risk. Which is something a lo…
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'Look it up': Customer talks himself out of a price-match and has to pay more when retail associate looks it up and realizes it's against their policy

In retail, the number of customers who are convinced they know better than you is endless… Better than you when it comes to the products, better than you in terms of your store's policies, and better than you when it comes to the legalities under which you're trading. Having access to all the information with little understanding has emboldened people into thinking that they're experts after a few Google searches, even on impressively technical subjects. Of course, the rehearsed script often ru…
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'I'M TRYING TO PROTECT YOU': Call center employee showcases top tier de-escalation tactics when handling Karen customers on the phone

Cool as a cucumber
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'Oh you're cold? Sure, I will go pretend to turn the heat up': 15+ server memes and mishaps for the overworked and underpaid

'Oh you're cold? Sure, I will go pretend to turn the heat up': 15+ server memes and mishaps for the overworked and underpaid

Working as a server is certainly not for the faint of heart. The amount of unnecessary nonsense you have to deal with every time you work a shift can easily exceed what other workers have to confront throughout their entire careers. This can range from power-tripping managers to bogus restaurant policies to entitled Karen customers . On top of all of this, you have to deal with the physical exhaustion of being on the move and working on your feet the entire shift. This is also something that th…
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Top 15+ unhinged customer reviews: 'I ate the whole bar of soap and I don't feel any different'

Top 15+ unhinged customer reviews: 'I ate the whole bar of soap and I don't feel any different'

You can learn more about people's lives from their online customer reviews than anywhere else. When people review products online, they are less concerned with how they are personally coming across and, if it's a negative review, are more concerned with airing out their grievances, thereby allowing their true personas to shine through. You can't get that level of unfiltered, uninhibited opinions from someone's personal social media profile. That's obviously curated in a very specific way. The o…
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'They inconvenienced me, so I inconvenienced them': Scammy hotel cancels $65 booked reservations then price gouges to $700 for the eclipse, gets burned afterwards

Grab your welder's glasses because this petty revenge is so brilliant, it may cause retinal damage
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'Anyone want to donate a $15k Rolex?': 20+ Choosing beggars who are making the world a place

There are a whole lotta people in this world and plenty of winding paths down which you can walk. While some choose the long and winding paths toward making the world a better place… or at least being a decent contributing member of society… a bunch of them are walking the short path of entitlement instead. At a certain point, you might expect that grifting would be more work than learning or earning an honest means of getting what you need, but that would defeat the purpose, which somewhere al…
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'I'm just doing my job...': Hotel clerk pushed to the brink after wife demands access to husband’s hotel room despite not being listed on the booking confirmation and refusing to verify her marital status

'I'm just doing my job...': Hotel clerk pushed to the brink after wife demands access to husband’s hotel room despite not being listed on the booking confirmation and refusing to verify her marital status

Serving customers is never an easy job, but working long hours and meeting high standards of service in the hotel industry makes it particularly difficult. The following story comes from an unhappy front desk employee at a hotel. The Original Poster (OP) has extensive experience working in the hotel industry, thus he is aware of security regulations and protocols. But when a particularly demanding visitor stormed into the hotel demanding access to her partner's room, OP's wits were put to the t…
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 'I couldn't care less about what you have to say': Restaurant owner refuses to accept customers' complaints about service, leading to the restaurant shutting down

'I couldn't care less about what you have to say': Restaurant owner refuses to accept customers' complaints about service, leading to the restaurant shutting down

Any business owner who wants to be respected should learn how to accept criticism. If they are unable to listen to what their customers have to say, they will probably not get far. It is unbelievable that many people tend to completely forget that a business is a two-way street and that the business needs the customer just as much as the customer needs the business. The restaurant owner that is shown in this Reddit post was completely out of line when handling customers. It seems that the owner…
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‘They refused to admit their mistake’: Hotel guests' reservation gets canceled due to failed credit card transaction, they demand front desk clerk give them a discounted room

‘They refused to admit their mistake’: Hotel guests' reservation gets canceled due to failed credit card transaction, they demand front desk clerk give them a discounted room

Are you the type of people who book a hotel room at whatever website has the lowest rate, or do you always book it from the hotel's official website? Even though it is appealing to pay less, there could be a lot of issues with booking through a third-party website. For example, if the booking somehow falls through, the actual hotel can't do much to help, and they would most likely tell you to contact the 3rd-party's customer service, which can be a lot of pain. Another example is what happened…
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'Fortunately, I didn't have anything urgent at work that day, so I kept calling': Man gets petty revenge against scammer after falling for fake invoice

There are so many scams out there nowadays. And with AI, they are becoming more and more believable, too. There are AI scams where scammers use relatives' voices to make it sound like they need money urgently and ask for card information, most often prying upon grandparents. There's also the infamous work gift card scam, fake charity scams, overpayment scams, and so many more. A lot of us experience the agony of getting multiple calls to our cell phones from random numbers. It can be pretty irr…
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‘You brought this on yourself…’: Server puts lying patron in her place after fabricating a food allergy in an attempt to force the restaurant to accommodate her food preferences

‘You brought this on yourself…’: Server puts lying patron in her place after fabricating a food allergy in an attempt to force the restaurant to accommodate her food preferences

A career in the service industry is never easy. However, it gets ten times more challenging when someone tells the chef they have dietary sensitivities in order to ensure that they take their dislike of a specific ingredient seriously. The story that follows is relayed by an unhappy server. The Original Poster (OP) is in charge of asking customers if they have any special dietary needs that the chef should be aware of. That's why OP investigated the matter properly when a disgruntled customer c…
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