Customer service is never an easy task. It's even more difficult when you have to fulfill your responsibilities as a customer service representative while a guy is trying to win over his girlfriend. If you are familiar with what I mean, I apologize for the experience you had to endure; if not, consider yourself fortunate. The story below is an account of a frustrated front desk clerk. The original poster (OP) has a long history of employment in the hospitality industry. The job has challenges,…

When you're left high and dry, locked out of your car, you might not want to make demands on an overworked technician. One person stormed into a technician's shop, demanding they help him unlock the car that he had managed to lock himself out of. The technician was more than just a little annoyed because A. the customer had a demanding tone about him and B. it was almost closing time, so why should he help? Plus, the dude was with his girlfriend, who had a car, so it wasn't the end of the world…

Anyone who has frequented an All You Can Eat Buffet establishment knows that things can get out of hand really quickly. Customers stay far too long, they overeat, they get sick, they eat more, and servers are left to clean up after everyone. It feel like a modern version of Roman Empire mayhem. Sure, it sounds lavish and over-the-top in theory, but in practice, it's all borderline disgusting. When I was in college, we had an All You Can Eat sushi place that once a year, had a Special Discount d…

Not everything in life goes as planned. There are moments when you just have to go with the flow and hope for the best. Having said that, how would you feel if you intended to do a kind deed but were distracted by the arrogance of one individual? In the story that follows, a man who is waiting in line to pay for his coffee expresses his frustration. As the original poster (OP) put it, he had earned a great cup of coffee after receiving the raise that he had been chasing for what seemed like a l…

While working in sandwich shops, these cashiers managed to lose their appetites. After creating some truly monstrous sandwiches, these ones were memorable enough to tell the world about. When you ask sandwich shop workers to share the “strangest order you've ever had from a customer,” you end up discovering what people's favorite ingredients are. For example, more than one person had to make sandwiches that were completely covered in olives! They're known for adding a bit of salty flavor to a s…

Every job becomes tedious over time, especially if you're working 72 hours a week. But which jobs in particular are the worst to work at, and why? Employees get candid in a Reddit thread when asked this exact question. If you were to ask me, I'd say that working in the customer service industry is the worst. Long hours, meh pay, power tripping bosses are all a recipe for disaster. Oh, and don't forget the rowdy and entitled customers who honestly, need to check themself before they go out in pu…

Some customers don't have any sense at all. No one knows that better than people who work in customer service jobs , like retail work and food service. Just ask u/SpiteChickens7. They shared two stories from their gig at a popular cookie spot . On this particular shift, they had a person come in and insist on a refund. Why? Well that's because they'd bought a couple of chocolate cake cookies. Instead of eating both of them, they'd tossed one to their dog! Unsurprisingly, that chocolate cookie m…

Most of us try our best to be polite at work, but sometimes those silly, childish customers have a bit of sass coming for them.

Many entitled people walk through life thinking they're the main character of the universe without a single person calling them out on their nonsense. Sure, dealing with entitled people is a difficult endeavor. Why would you want to put yourself through that? Well, the truth of the matter is that it's better for humanity at large to knock these folks down a peg and remind them that they are in no way better than the rest of us. So with that in mind, it comes as no surprise to us that the local…

Imagine how ridiculous one must be as a human to get kicked out of one's own wedding ceremony. To be honest, it's kind of an impressive feat. When it comes to wedding debacles, we're typically used to audacious family members and occasionally difficult brides and grooms, but this story goes far beyond “difficult.” Here, we have a couple that already was getting noise complaints from other guests at the hotel before the wedding day officially began. By the time the festivities started, which wer…

You are accountable for your child. Stated simply, you will be liable for the cost of replacing any products that your child breaks while you are shopping. Given this perspective, what would you do, therefore, if two well-to-do parents allowed their child to run wild and then declined to pay for the hundreds of dollars in damages? The story below is an account of a frustrated pet store employee. The original poster (OP) worked at the pet store for an extended period of time. Everything went wel…

Imagine you're waiting tables, scurrying around with hot plates, forcing a smile every time someone asks for some extra sauce. ‘Of course’, you say, and run to go get some… for the fifth time that night, for that table. Finally, a glimmer of relief, table 12 wants to pay. They'd been relatively great, smiled politely, said ‘please’, and hadn't bothered you. You'd even had good banter with them, so you expect they'll tip well. No luck, they don't even leave a tip… and their bill is just about $2…

The characteristics we recognize in ourselves but decide not to express are often the characteristics that irritate us most in others. But what would happen if you had no control over the object of your gaze? Do you convey all that's on your mind, or do you treat them in the same manner you would treat yourself—ignore the negative and concentrate on the positive? This is the account of a disgruntled marathon worker. The original poster (OP) was employed for the local marathon. At first, everyth…

Some people have a tendency of taking really low stakes situations way too far, making things that have no business being stressful very stressful indeed. When you work in customer service these situations will usually present themselves in the form of people making audacious demands and being impolite for no reason—sometimes even having meltdowns in the lobby of your restaurant or store. All that being said… Burritos are a serious business, so it's no surprise that people take situations like…

As someone who has worked a lot in customer service, I can assure you that I have never seen a coworker react badly to a customer yelling, ‘You just lost a customer!’. Because the honest truth is, we just didn't care. I can promise you it's quite universal, as anyone working a minimum wage job just isn't getting paid enough to care. One man entered a restaurant to have a nice meal with his wife. At first, all was going well. They got their food, ate it up, talked, whatever. Then he asked for th…

When you work at a call center, every day is different. You never know who's going to pick up the phone and call you that day. Will you get the super polite Gen X-er in need of genuine support, the Karen who thinks she knows best (even though she's the one who called in the first place), or the boomer who takes 45 minutes to explain they need help with something they could have easily Googled? Sometimes, the lines are dead, and you can goof around with your coworkers, and sometimes, you can't...