customer service

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The Things Restaurant Employees Have Seen Done To A Customer's Order

In most places it's a crime to spit in someone's food, and food industry people will admit that it's more rare than you'd think. What's more common is people doing EXACTLY what the customer asks for, like making the food too spicy, overcooking it or giving them about 500% too much mayo. It shouldn't be a surprise that it's a pretty dumb idea to be a ding dong to the person cutting your slice of cake. You never know if the employee you're talking to is someone who just doesn't give a heck.

gross, funny and bad things restaurant employees did to customers food
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Karen Flips Out On Cashier, Gets Her Time-Consuming Comeuppance

Anyone who has ever muddled through the truly trying experience that is working a customer service gig knows that the job comes with a whole lot of waking nightmares. It's stories like these that should serve as a solid reminder to always exercise patience and respect with whoever you're interacting with in the customer service realm. The days are already long enough as it is. 

Karen flips out on a cashier, and then gets her rightful comeuppance.
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Shady Manager Tries To Impersonate Employee, Tech Support Shuts Manager Down

Honestly, this manager sounds like he's all kinds of shady. It's moments like the one we hear about in this tech support tale that further demonstrate the value of hard working and aware tech support employees. "Joe" was trying to pull off what very well could've been a criminal action. Fortunately though, he came up short and got humiliated in the process. 

Manager tries to impersonate an employee, and tech support puts manager in his place.
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Petty Nagging Between Coworkers Evolves Into Friendship

If you get a job in the service industry it's not totally out of the question that you might encounter some testy characters that are determined to make everyone else's lives a bit more miserable and uncomfortable, simply because they absolutely despise their own jobs. You can develop quite the thick skin, and spicy banter to boot, if you work long enough in the industry. You learn how to let the infuriating interactions with entitled customers not totally get to you, while you juggle various rare insults from your fellow coworkers. It can be quite the scene. It sounds like these dudes were eventually able to squash their beef and some kind of friendship developed as a result. 

Some petty nagging between coworkers ends up evolving into a genuine friendship.
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Smug Customer Gives Waiter Hard Time, Waiter Returns The Favor

Anyone who goes out of their way to make someone working a customer service job that much more miserable, is really showing the rest of the world just how misplaced their moral compass is. It sounds like this dude was in dire need of a humbling reality check. Fortunately, a waiter was ready to give it to him. And more than once. 

A rude customer gives a waiter a hard time, and then the waiter returns the favor.
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Old Lady Gets Zero Sympathy, Call Center Employee Saves The Day

Oh man, buckle right on up for a feels trip. This sweet old lady never met a mean and inconsiderate call center manager's attitude with anything but patience and understanding. It's amazing how, considering what she was going through with the love of her life. Fortunately, there was a particular call center employee on hand that prioritized helping make this lady's request come true, to just shine a little bit of light on the darkness of the situation. Beautiful stuff, really. 

A sweet old lady gets no sympathy from a line manager, but a call center employee saves the day | r/talesfromcallcenters Join u/PrisBatty 2y 1 3 1 Sweet old lady gets no sympathy. Not on my watch! L thinking making throwaway this but screw Plus, am on mobile, sorry used work call centre famous luxury travel company. All our training about drilling into us had bend over backwards customer were told customers were paying experience and included us call centre. If they wanted know exact measurement
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Server Reports Coworker For Contaminating Customer's Food

Man oh man, proceed with caution, because this little AITA thread has an innate ability to stir up some fiery emotions. It sounds like it was a rather inconsiderate, senseless day at the workplace for the folks involved in this story. Hopefully everyone learned their lesson, and that restaurant cleans up its act ASAP. 

Server reports their coworker for contaminating a customer's food.
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Karen Customer Insists On Being Rude, Waitress Surprises Karen With Family Connection

Let this grueling tale of an entitled customer who makes a person working a customer service job's life a nightmare be a lesson to the rest of the world. Just don't be rude to people. Dig deep if you must, but dig deep for that kindness, because you never really know who you're talking down to. You very well might be talking down to someone who is connected to you professionally, and could swiftly end your career as you know it. Oh boy, to have seen the look of humbled horror on Karen's face when she connected the dots. 

Karen customer insists on being total nightmare to waitress, waitress shocks Karen with her family connection.
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Lingering Customer Can't Use Facilities After Close, Throws Tantrum

Closing time can be a dodgy period for employees. This lady brought her tea from home so it's unclear if she was even a real customer, but expecting to just stay as long as you want when all the employees should be off work anyway? What a way to live your life. Too many customers don't seem to get that closed means closed, like this entitled customer who expects a place to stay open late but can't handle rejection.

lady in story drinks free tea all day and gets angry when store closes and she can't use bathroom
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Customer Adds Service To Their Account, Doesn't Want To Pay For It, Doesn't Want It Removed

You've really got to hand it to those folks working in the world's call centers. They're on the frontlines of dealing with all kinds of crazy, irrational, grossly entitled customers. It's stories like the one we have here that should serve as a solid reminder to always exercise respect and patience with any employees working in call centers. You can only imagine how frustrating their days have been. 

Customer pays for service to be added to their account, doesn't want to pay for it, doesn't want it removed from their account.
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Customer Doesn't Believe Car Salesman, Ends Up Paying More In The End

Sometimes, customers end up being their own worst enemies. It's as if they're determined with unshakable fortitude to disregard the advice coming in from the very folks that are there just to help them out. Suffice to say, this customer ended up learning his costly lesson in the end. Dude's face must've been an exquisite painting of rage. 

Customer doesn't believe car salesman and then ends up paying more in the end.
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Via @mikky.d0
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Please, say it ain't so. This viral video from TikToker @mikky.d0 shows what apparently is a McDonald's employee serving up a half-eaten burger to a customer. People were obviously outraged in the comments, but eventually the TikToker who posted the video surfaced to claim that it was a joke. We'll just sorely hope that's the case. 

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Rude Dudes Belittle Sweeper, Sweeper Returns Favor With Bad Directions

These guys brought the unexpected and clearly unwanted journey to a bathroom in a faraway land, on themselves. We're not sure what compels people to talk down to other people that are just trying to get through their jobs. Kudos to the sweeper for having the wherewithal to return the favor to a couple insensitive dudes that needed to use the bathroom. For another glorious tale of malicious compliance check out this story about a boss who denied their employee's request for a PC upgrade, and then the malicious compliance that ensued

A couple of rude dudes decide to mock a Disneyland sweeper, so the sweeper gives them intentionally terrible directions.
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This viral video from TikToker @anissialucero shows an IHOP worker out on an adventure to pick up some crucial IHOP breakfast ingredients from a Walmart. The revealing nature of this video left quite a few TikTokers all kinds of emotionally scrambled up. Sometimes, it's best to not learn about the secrets behind your favorite restaurant meals. 

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Client Demands Unblocked Spam Filter, Regrets His Decision

There's nothing quite like that sweet "I told you so feeling" you get when a customer gets exactly what they wanted and learns that they screwed up. It feels good to drink in the visceral feeling of an outsmarted horrible customer. Customers are often wrong, but too few of us don't give a rip, so this kind of interaction is as rare as it is sweet.

Client demands to have all spam sent to his email | r/MaliciousCompliance Posted by TheNerdyMupton want every email addressed arrive at inbox got pal. Just happened, my bosses and are still laughing are small company manage quite few clients
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Pet Store Employee Stops Karen From Torturing Starfish

Having a saltwater tank isn't as easy as throwing some salt and water together in a jug like it's Kool-Aid and calling it a day. Karen wasn't having all this "responsible pet owner" talk, so this employee stepped in to show her exactly what she'd need to take care of a starfish. Of course, Karen didn't take kindly to this employee who didn't want her to slowly torture a starfish to death. Will the Karen customersof the world ever learn their lesson? Doubtful.

Pet store employee stops Karen from buying a starfish for her kids
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