customer service

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Passenger discovers airline put her luggage on the wrong plane, she screams at the airport agent to turn the plane around: ‘Get my luggage back NOW’

Passenger discovers airline put her luggage on the wrong plane, leading her to scream at the airport agent to turn the plane around: ‘Get my luggage back NOW’

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Honorably discharged US Army Sergeant vet working at a hardware store gets accosted by an angry customer, calmly puts her in her place by saying her yelling is nothing in comparison to his past: ‘I just smiled, cool as a cucumber…'

Elna McHilderson

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delivery entitled customer justice

Entitled customer forced to re-purchase ~$6000 of cedar decking because he was too proud to trust a delivery driver's warning: 'He told me that I am paid to drive not to ask stupid questions'

Jesse Kessenheimer

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26-year-old turns the tables on a taxi driver attempting to overcharge him, takes him on a joy ride that costs the driver double and gives him a 1-star rating: ‘Things take a turn…’

Elna McHilderson

customer service karens hoa neighbors entitled parents neighborhood karen-customer customers homeowner neighborhood-drama bad neighbors neighborhood-stories terrible neighbors karens in the wild entitled Bad Neighbor karen entitled people neighbor Entitled People - 44986629

New rural neighbor tries to trespass 10-year resident homeowners from their own driveway: 'She lives over 30 minutes away and just owns the field'

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Restaurant charges customer twice after they ask to remake a dish because it had eggs in it, customer refuses to pay: ‘The menu did not list eggs’

Restaurant charges customer twice after they ask to remake a dish because it had eggs in it, customer refuses to pay altogether: ‘The menu did not list eggs’

sales hardware store employee karen custom

Hardware store employee gets 30+ copies of a refrigerator manual delivered to a customer's house because she's too impatient to comprehend snail mail: ‘I started calling Maytag twice a day’

Jesse Kessenheimer

kClient refuses to pay house cleaner in full after claiming she didn't do a good job, then attempts to hire her again, cleaner demands: 'Payment upfront'

Client refuses to pay house cleaner in full after claiming she didn't do a good job, then attempts to hire her again, cleaner demands: 'Payment upfront'

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customer service discount entitled customer retail entitled customers tales-from-retail Customer Service - 44389893

Entitled customer demands a discount from a retail employee for a non-sale, undamaged product: ‘"Like, just take ten off. It's not hard"’

customer service TV freelance entitled people handyman Entitled People - 44334341

Handyman with 10 years of experience finishes a perfectly level TV stand mount, only to have a woman insist it looks crooked

charity donations store employee entitled cashiers workplace story

Cashier tries to shame customer into donating money to a charity, customer refuses: ‘She just decided to paint me as a bad person’

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customer service call center employee new hire karen-customer coworkers funny work stories Workplace - 44173061

Entitled Kevin gets put in his place by customer service representative: 'Sir, there comes a time in every man's life when he must [...] take full responsibility for himself'

management customer service workplace discussion employment issues boss workplace-stories thrift shop Entitled People - 44082181

Woman tries to "return" a coat she stole from a thrift store’s off-limits donation cart, claimed it was hers, and threw a tantrum when staff refused: ‘[She] snapped instantly from tears to rage’

customer service coffee shop barista karen-customer petty revenge entitled people karma coffee funny Entitled People - 44098565

Entitled customer cuts the line at a coffee shop, woman gets even by accusing her of stealing her coffee: 'Um, there's a line?!'

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customer service therapist karen-customer massage unprofessional money entitled people Entitled People - 44087813

Massage therapist spars with entitled customer after she gets an extra free 15 minutes: 'If you were a good massage therapist, you'd [...] make sure I'm taken care of'

employee discussion workplace-discussion funny customer moments fails

Restaurant employees discuss their most foolish customer complaints: ‘Customer [was] mad because [an] espresso martini had espresso in it’

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‘My apartment isn’t livable between 8am-4pm‘: California renter loses her bedroom, bathroom, and water every weekday for 2 weeks during pipe work, can't relocate to work remotely, and asks if the landlord owes compensation

‘My apartment isn’t livable between 8am-4pm‘: California renter loses her bedroom, bathroom, and water every weekday for 2 weeks during pipe work, can't relocate to work remotely, and asks if the landlord owes compensation

49-year-old designer is penalized at work for keeping his personal life private, and is fed up with corporate culture treating basic boundaries as a career-ending red flag

49-year-old designer is penalized at work for keeping his personal life private, and is fed up with corporate culture treating basic boundaries as a career-ending red flag

Boss targets employees one at a time until they quit, leading targeted employee to push back and look for ways to stop her: ‘I'm writing to the board’

Boss targets employees one at a time until they quit, leading targeted employee to push back and look for ways to stop her: ‘I'm writing to the board’

Stepdaughter refuses to rely on wealthy stepmom after watching her use money to control the family: ‘I've seen what financial dependence does to my dad’

Stepdaughter refuses to rely on wealthy stepmom after watching her use money to control the family: ‘I've seen what financial dependence does to my dad’

Employee pretends to be friendly with coworker for months only to extract important information about the workplace: 'The friendship part might have been real at first, but somewhere along the way it started feeling more like a project to him'

Employee pretends to be friendly with coworker for months only to extract important information about the workplace: 'The friendship part might have been real at first, but somewhere along the way it started feeling more like a project to him'

Friend grows tired of accommodating Mary after years of last-minute cancellations leave her wasting time, money, and effort: ‘This has happened plenty of times before’

Friend grows tired of accommodating Mary after years of last-minute cancellations leave her wasting time, money, and effort: ‘This has happened plenty of times before’

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