customer service

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‘Just fix it’: Retail customer blames employee for not stopping her from buying the wrong phone charger for her iPhone, then demands a refund without a receipt, worker refuses

‘Just fix it’: Retail customer blames employee for not stopping her from buying the wrong phone charger for her iPhone, then demands a refund without a receipt, worker refuses

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Boss cuts 22-year-old sandwich shop worker's hours after he helps train new hire: 'I went from working 30+ hours a week to working less than 15'

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‘"You know this business is a customer driven business right?"’: Entitled customer scolds grocery store cashier for telling a shopper ‘you're welcome’ instead of ‘thank you’

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'You need to fire her!': Entitled shopper tries to force the grocery store manager to fire a repairwoman thinking she's a cashier

Woman demands cookie shop bake her favorite flavor that’s not on the menu, argues with staff, and leaves planning to return when her “preferred” manager can cater to her cookie cravings: ‘Why can’t we make them? Because they’re not on the menu’

Woman demands cookie shop bake her favorite flavor that’s not on the menu, argues with staff, and leaves planning to return when her “preferred” manager can cater to her cookie cravings: ‘Why can’t we make them? Because they’re not on the menu’

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‘[They] broke a TV they did NOT buy from us and wanted us to gift them a new one!’: Couple demands electrical retailer replace a shattered TV they bought elsewhere after their kid smashed it with a controller, end up exposed and thrown out of the store

‘[They] broke a TV they did NOT buy from us and wanted us to gift them a new one!’: Couple demands electrical retailer replace a shattered TV they bought elsewhere after their kid smashed it with a controller, end up exposed and thrown out of the store

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Guy gets even with entitled Karen line-cutter at coffee shop by making her order take forever: 'Can you explain your whole pastry selection?'

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Bartender runs into entitled regular customer who never tips outside of work, she accidentally gifts him $81: 'The way I look at it? All those lost tips and the money she just gifted me was just karma'

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Karen dog owner demands vet clinic receptionist cancel the next appointment so she can come in: 'Some folks act like a full schedule is optional!'

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27-year-old pastry chef feuds with entitled server "Ashley" who keeps making him customize orders: 'You were making me remake dishes all night!'

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Retail worker accused by their boss of stealing for simply taking their lunch break: 'I told her if it’s unpaid, that time is mine'

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‘It was the most sour experience I had in the job’: Gardener lashes out at the tree specialist after realizing she could have gotten money from the city if the storm-damaged maple had been declared unsafe instead of saved

‘It was the most sour experience I had in the job’: Gardener lashes out at the tree specialist after realizing she could have gotten money from the city if the storm-damaged maple had been declared unsafe instead of saved

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Shoplifter conjures a half-baked excuse for stealing a charger from a convenience store, then books it when he's caught red-handed: ‘"I put them there because my hands were tired"’

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Mother kicks entitled family out for gatecrashing her son's private birthday party and stealing food: 'That doesn't matter, my children want some food'

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Kind regular tips a new server 70% her first day on the job, making her cry on the spot with relief: 'She said I made her night and that no one had tipped her in FOUR hours'

Jesse Kessenheimer

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Café owner demands bakery lead order more product due to upcoming holiday, ignoring and overriding their knowledge and experience, they comply and then quit when they're blamed for the wasted product: 'So I did it. I doubled my regular order'

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Tenant locks and unplugs neighbor's laundry machine after he kept taking other people's clothes out before the cycle was finished: 'Learn to pay for your [own] laundry!'

Tenant locks and unplugs neighbor's laundry machine after he kept taking other people's clothes out before the cycle was finished: 'Learn to pay for your [own] laundry!'

Staff treats newly hired restaurant server like trash and rushes him during his 1-hour break after a 12-hour shift, so he quits effective immediately: ‘This was my last straw.’

Staff treats newly hired restaurant server like trash and rushes him during his 1-hour break after a 12-hour shift, so he quits effective immediately: ‘This was my last straw.’

Employee turns the tables, uses micromanaging boss's own reports to trick her and expose her hypocrisy in her criticism of his work: 'I found the folder online and used her past work verbatim'

Employee turns the tables, uses micromanaging boss's own reports to trick her and expose her hypocrisy in her criticism of his work: 'I found the folder online and used her past work verbatim'

Employee changes strategy to "show, not tell" his boss that his ideas are terrible: 'I didn't have to say a word. He saw the error himself'

Employee changes strategy to "show, not tell" his boss that his ideas are terrible: 'I didn't have to say a word. He saw the error himself'

Employee quits job, boss begs them to help, employee agrees to do it for $150 an hour: 'Took 5 minutes to find the error, fixed it, hung up'

Employee quits job, boss begs them to help, employee agrees to do it for $150 an hour: 'Took 5 minutes to find the error, fixed it, hung up'

Homeowner fights with HOA after increasing dues despite wasting away $300K without fixing road damage: 'Here's what they HAVEN'T done: fix the road.'

Homeowner fights with HOA after increasing dues despite wasting away $300K without fixing road damage: 'Here's what they HAVEN'T done: fix the road.'

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