customer service

The last few days at a job can be a cornucopia of not giving a heck. And when it comes to staying late on your last day, only the rapidly decaying, invisible bonds of convention are what keep people from just going screw this I'm out. After dealing with enough ridiculous customer demands it sure has got to feel good to just leave in the middle of a customer interaction.

People that mistreat other people working customer service jobs are the absolute worst. Working a customer service gig is already innately tough. You're regularly subjected to fiery tempers and entitlement. With that being said, sometimes the folks working the customer service gigs push back a bit. Take this dude for instance. They'd had it with entitled Omega Karen's antics, so they decided to waste some of Karen's precious time. 

I mean, hey, technology can be more disorienting and generally perplexing for some folks more than others. In this case though, the confusion runs so deep, it's so profound, that it's almost wholesome. It's like how can you be "mad" at someone who legitimately thinks that the way to submit an electronic payment is through putting physical paper checks into their computer? It's impossible. Impossible to be mad at that. For some more gold from the tech support world, check out this lazy manager who got caught lying, and then the employe who ended up getting promoted in the process. 

There are far too many irrational, impossibly entitled customers out there that insist on not accepting tech support employees' advice. It's like they call in to tech support just to pitch a fit, and take out some of the stress they've accumulated through their personal lives, on completely well meaning individuals in the realm of tech support. It's a whole toxic circus act, and hopefully less and less people go about participating in it. In this particular tech support tale, we get to read about a stubborn customer who proactively wastes his own time. Pretty good stuff. For another tech support tale, check out the time that an owner fired the IT guy, and then how the business was completely sabotaged afterwards. 

What do you do when your washing machine breaks, sealing your wet clothes inside itself? Do you bust open the machine like a safe full of your own sopping underwear, breaking the warranty in the process? Do you let your clothes rot in their tomb and eat the cost of half your whole wardrobe? It's not an easy choice already, but slap on some wholly unaware customer service and you've got yourself a predicament. Impossible-to-win moments like this are a good reason why some customers cause scenes.

You've got to love the terribly vindictive nature of the company involved in this rather absurd unfolding of events. After they clearly lose a case that they never needed to start up in the first place, they just have to throw out some more unnecessary animosity before it's all said and done. As for the IT guy misunderstanding the bad mouse report, it can happen to the best of us. Sounds like he was merely caught up in all of his company's nonsense. For another tech support tale, check out the time that an owner fired the whole IT department, and the sabotage that ensued. 

We're all prone to fits of impatience. Unfortunately, sometimes that impatience can manifest in some pretty rude behavior. Especially when it comes to trying to get a hold of customer service, and being told that there might be a bit of a wait. Fortunately in this case, the company's community remained loyal and promptly shut this guy's complaining down. For another tale from the world of call centers, check out this story about an old lady who couldn't get any sympathy and then how an employee saved the day. 

Anyone who has ever worked a customer service job knows that the gig comes with all kinds of emotional hardships that fall well outside the pay grade. You could be having a perfectly peaceful day, maybe even somehow in a good mood as you're stocking shelves, and then boom, a Karen walks in. A Karen who has taken it upon herself to completely upend your day with all kinds of nasty, entitled, toxic nonsense. Hopefully none of these infamous incidents from retail workers ring any bells for you. 

Our hearts truly go out to anyone who is working a customer service job, and has to deal with an onslaught of ferociously entitled, wildly irrational customers who just want to out their rage on whoever exists on the other end of the phone line. In this case though, the call center employee was fortunately able to clap back against the belligerent customer by giving them exactly what they asked for, which resulted in a whole lot of time being wasted. For another satisfying tale of malicious compliance check out this story about a sweeper who was being given grief by a couple rude dudes, and then decided to send them on a totally unnecessary, lengthy journey to use the bathroom. 

Sometimes customers are so high on their own sense of confident entitlement that they forget an employee might actually be trying to help them out. What does it say when a road-weary biker is more willing to admit their ordering mistakes than this Karen who was furious after getting the cake she wanted.

People who go out of their way to try and diminish an upstanding restaurant's completely well earned, good reputation are really swinging low. These times more than ever have put restaurants through the ringer. To take the extra step toward making it that much harder for them to get business because you have some kind of maniacal agenda to inflate your sense of worth through taking away someone else's through dishonesty is just vile. We're glad that this restaurant owner put "Bianca" in her place. 

Waiters, waitresses, and baristas are sharing their unexpected overheards that they've experienced while working on the job. Nothing quite like just trying to muddle through your work day, while you're also playing third party to what could be the ending of a relationship, or some other kind of emotional blowup between a couple people eating a meal. 

What is there left to do after a customer gets exactly what they want? Does the customer apologize for their misconception? Do they just walk off with what they asked for? Absolutely not, what planet are you on? For some stupid reason, there's a type of customer who thinks it's well within their rights to be a total jackass about their own mistake. It's reminiscent of this guy who ordered exactly a pound of wings and got less, but at least it wasn't as bad as thisguy who demanded no ice and got less than that.

It's no question that employees are wary of customers. Most customers are fine, but the few who love to put retail workers in precarious positions are the kind of folks who will never be forgotten. For one that ended with more justice, here's a lying Karen that got decimated by the owner's response.

This deeply dissatisfied customer sounds like they've hit their breaking point when it comes to exercising patience over an employee's painfully slow cheese cutting abilities. At the end of the day, the job might just not be a good fit for the employee. Cutting cheese isn't for everyone.