customer service

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Restaurant employees share the good and the bad in a tell-all about the best and worst customers they've ever had

Customer service employees share stories about the best and worst customers they've ever had: ‘They got the wrong omelette and . . . stomp[ed] it on the carpet’

'I loooove you': 38-year-old embarrasses mom in public after years of enduring the reverse

'I loooove you': 38-year-old embarrasses mom in public after years of enduring the reverse

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Entitled hotel guest throws childish tantrum when things don't go his way despite receiving a full refund for his stay, employee cannot believe their eyes

‘YOU are ruining everything’: Entitled guest throws ultimate temper tantrum when hotel's hot water supply is shut off due to a suspected gas leak, employee is dumbfounded

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Customer service rep gets paid to play video games after management's misguided instructions leave them without any work: 'For 5 days, I sat in my spare bedroom/office playing video games, all while logged in'

Karen customer gets banned from community group for not paying leader back £5: 'No pay, no participation'

Karen customer gets banned from community group for not paying leader back £5: 'No pay, no participation'

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Boss demands software service rep stick to the script causing client catastrophe: 'My boss said, "Just follow the script"… so I did—all the way to a million-dollar client meltdown'

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My employer has decided to give us a monthly in-person mandatory meeting at 8am one Sunday every month: 'the meetings are always things that could easily be covered in a simple email'

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'Manager wanted me to arrive 30 minutes early to get ready before clocking in': Manager demands worker arrive 30 minutes before their shift is set to start to begin working

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Nigh audit employee gets a taste of the spooky life when strange hotel guest repeatedly calls down at 4am to maniacally laugh and make strange requests

‘Please send help, or holy water’: Spooky hotel guest repeatedly calls front desk at 4 AM to ‘maniacally’ laugh and request strange things, night audit employee is left speechless

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Restaurant forces staff to compete for a chance to keep their jobs, letting customer reviews decide who keeps their job: 'Slacking off is not an option'

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23-year-old woman wonders if she's wrong for refusing to give her seat to 8-year-old boy and his "late 30s" mother: 'A few people gave me dirty looks, and I felt awkward'

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Prank-calling teens are signed up for 600+ texts a day by vengeful restaurant manager, proving harmless revenge is best-served digitally

‘I finally hit my limit’: Restaurant manager gets revenge on prank-calling teens by signing them up for an information service text chain they can't unsubscribe from

'I'm not lying, I don't work here': Store manager confuses flight attendant with employee, insists that she stop playing 'tricks' and start working

'I'm not lying, I don't work here': Store manager confuses flight attendant with employee, insists that she stop playing 'tricks' and start working

Entitled boomer gets owned when authorities take gas station clerk's side in a battle of $50 worth of pennies, resulting in the gas station clerk ending up on top

‘But it's legal tender’: Boomer tries to pay for gas with $50 in pennies but gas station clerk refuses, so he throws a fit and coughs up $50 bill when the cops take clerk's side

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Karen restaurant manager accuses cook of not working, she maliciously complies

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Café Karen complains that her pieces of toast aren't the same size, gets smaller ones: 'You want your two pieces of toast the same size? As you wish.'

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Warehouse employee quits 4 days in after supervisor denies her request for adequate breaks: 'They made us work 12 hours through with no 30 minute lunch'

Warehouse employee quits 4 days in after supervisor denies her request for adequate breaks: 'They made us work 12 hours through with no 30 minute lunch'

Daughter takes back her car after repeatedly reminding her mom to save for her own: ‘She had 15 months to save up’

Daughter takes back her car after repeatedly reminding her mom to save for her own: ‘She had 15 months to save up’

Car dealership loses a $52,000 sale after manager refuses to honor the deal his own salesman put in writing, all over a $300 difference: 'I'm sure it's a trick, you're going to let $350 lose this deal?'

Car dealership loses a $52,000 sale after manager refuses to honor the deal his own salesman put in writing, all over a $300 difference: 'I'm sure it's a trick, you're going to let $350 lose this deal?'

Employee of 12-years is considered the ‘most essential,' but is written up when he comes in to help on his day off, so he quits on the spot: ‘The manager immediately started backpedaling, saying it was all a misunderstanding.’

Employee of 12-years is considered the ‘most essential,' but is written up when he comes in to help on his day off, so he quits on the spot: ‘The manager immediately started backpedaling, saying it was all a misunderstanding.’

Company throws anniversary celebration for 5-year veteran worker, then tells him they're giving the promotion he's been promised for 2 years to an external hire: 'The person they hired has less industry experience than me'

Company throws anniversary celebration for 5-year veteran worker, then tells him they're giving the promotion he's been promised for 2 years to an external hire: 'The person they hired has less industry experience than me'

34 DIY Fails from Hobbyist Handymen Who Really Should Have Called a Contractor

34 DIY Fails from Hobbyist Handymen Who Really Should Have Called a Contractor

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