customer service

Insurance company denies phone claim over strict policy until customer reminds them it will only cost them more: 'So how likely is it that a cracked screen could lead to water damage?'

Brad Dickson

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Kitchen worker asked to train new hire, finds out the new hire is making $2 more than them: 'This is just part of a larger pattern of disrespect with this company'

Brad Dickson

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‘I... lost it’: Employee puts long-time disrespectful customer in his place after years of harassing his colleagues, boss has employee's back and blacklists him

Lana DeGaetano

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Employee gets into a ‘shouting match’ with arrogant customer after they let their kid fool around with heavy products, saves child from potential injury: ‘What if he was still under there?!’

Lana DeGaetano

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‘Rules are rules? Fine’: Insurance rep refuses to fix customer's broken phone, claiming it's against their rules, customer cleverly finds a way to get a new phone instead

Bar Mor Hazut

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Drive-thru customer refuses to ‘pay it forward’ by paying for the order of the customer behind them, gets called selfish as a respond: ‘I smiled and drove off with my free coffee’

Bar Mor Hazut

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'It's a bad idea to get cute with my mom': Mom files insurance claim after Karen customer service rep rejects her request cancel service, malicious compliance ensues

Ben Weiss

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‘He just didn’t want to be happy’: Impatient customers berate grocery store staff because they aren't checking them out quick enough, cashier bites back

Lana DeGaetano

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'I've stuck around to see everyone suffer': Customer gets revenge for terrible bar service by playing 26-minute rage-inducing song on jukebox and leaving

Isabella Penn

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‘You just cash it, right?’: Customer attempts to pay with a handwritten check that isn't filled out properly, suggests the cashier go to the bank and deposit it for her

Lana DeGaetano

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'I just wasn't feeling snarky last night, so I tried something new': Server's wholesome revenge turns a raging Karen’s tantrum into a heartfelt apology

Isabella Penn

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16-year-old working first job as restaurant busgirl told to work faster by manager, slips breaking over $100 worth of plates: 'I was doing what you said'

Brad Dickson

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Entitled Karen customer gets chased out of Chick-fil-A parking lot after she skips the drive-thru line and dumps a shake all over patient employee: ‘You REALLY called the police?’

Lana DeGaetano

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Client says contractors are working "too fast" demand they work slower, making project cost four times more: '$200,000 for a job that should have realistically only been worth about $45,000'

Brad Dickson

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‘That’s ENOUGH’: Karen customer slams credit card machine when asked to pay a pet fee for her hotel stay, employee says she can get lost if she can't be civil

Lana DeGaetano

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'I am not allowed to do anything': Retail worker faces down angry parents after colleague sells parents the wrong computer for kid's gaming ambitions, prevented from helping them by silly company policy

Brad Dickson

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