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Client says contractors are working "too fast" demand they work slower, making project cost four times more: '$200,000 for a job that should have realistically only been worth about $45,000'

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‘That’s ENOUGH’: Karen customer slams credit card machine when asked to pay a pet fee for her hotel stay, employee says she can get lost if she can't be civil

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'I am not allowed to do anything': Retail worker faces down angry parents after colleague sells parents the wrong computer for kid's gaming ambitions, prevented from helping them by silly company policy

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‘I got extra pay, a box of chocolates, [and] an apology': Karen gets fired after screaming for 40 minutes at a customer service rep because they refuse to break company policy

Jesse Kessenheimer

Restaurant employees share the good and the bad in a tell-all about the best and worst customers they've ever had

Customer service employees share stories about the best and worst customers they've ever had: ‘They got the wrong omelette and . . . stomp[ed] it on the carpet’

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'I loooove you': 38-year-old embarrasses mom in public after years of enduring the reverse

'I loooove you': 38-year-old embarrasses mom in public after years of enduring the reverse

Entitled hotel guest throws childish tantrum when things don't go his way despite receiving a full refund for his stay, employee cannot believe their eyes

‘YOU are ruining everything’: Entitled guest throws ultimate temper tantrum when hotel's hot water supply is shut off due to a suspected gas leak, employee is dumbfounded

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Customer service rep gets paid to play video games after management's misguided instructions leave them without any work: 'For 5 days, I sat in my spare bedroom/office playing video games, all while logged in'

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Karen customer gets banned from community group for not paying leader back £5: 'No pay, no participation'

Karen customer gets banned from community group for not paying leader back £5: 'No pay, no participation'

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Boss demands software service rep stick to the script causing client catastrophe: 'My boss said, "Just follow the script"… so I did—all the way to a million-dollar client meltdown'

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My employer has decided to give us a monthly in-person mandatory meeting at 8am one Sunday every month: 'the meetings are always things that could easily be covered in a simple email'

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'Manager wanted me to arrive 30 minutes early to get ready before clocking in': Manager demands worker arrive 30 minutes before their shift is set to start to begin working

Nigh audit employee gets a taste of the spooky life when strange hotel guest repeatedly calls down at 4am to maniacally laugh and make strange requests

‘Please send help, or holy water’: Spooky hotel guest repeatedly calls front desk at 4 AM to ‘maniacally’ laugh and request strange things, night audit employee is left speechless

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Restaurant forces staff to compete for a chance to keep their jobs, letting customer reviews decide who keeps their job: 'Slacking off is not an option'

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23-year-old woman wonders if she's wrong for refusing to give her seat to 8-year-old boy and his "late 30s" mother: 'A few people gave me dirty looks, and I felt awkward'

Prank-calling teens are signed up for 600+ texts a day by vengeful restaurant manager, proving harmless revenge is best-served digitally

‘I finally hit my limit’: Restaurant manager gets revenge on prank-calling teens by signing them up for an information service text chain they can't unsubscribe from

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Employee confronts upper management for mishandling his schedule, boss refuses to be held accountable: 'They threatened to fire me if I expressed myself “that way” again.'

Employee confronts upper management for mishandling his schedule, boss refuses to be held accountable: 'They threatened to fire me if I expressed myself “that way” again.'

Tenant dug out his own parking spot during snowstorm, he left briefly and returned to find it taken, so he parked the car in, sparking tension when confronted by neighbor's visitor who occupied parking spot: '[Says now] he knows my true colors'

Tenant dug out his own parking spot during snowstorm, he left briefly and returned to find it taken, so he parked the car in, sparking tension when confronted by neighbor's visitor who occupied parking spot: '[Says now] he knows my true colors'

Neighbor shovels snow from elderly resident's driveway every morning, decides to confront other neighbors for not offering to help too: ‘How would you feel if she was your mother?’

Neighbor shovels snow from elderly resident's driveway every morning, decides to confront other neighbors for not offering to help too: ‘How would you feel if she was your mother?’

Business owner refuses to share the PIN to sensitive work documents with their employee: ‘I want things done legally and safely’

Business owner refuses to share the PIN to sensitive work documents with their employee: ‘I want things done legally and safely’

'I’m not going to parent my adult sister': Helicopter parents demand their adult son let his sister live with him as supervision, after accidentally starting a small college fire, but he refuses

'I’m not going to parent my adult sister': Helicopter parents demand their adult son let his sister live with him as supervision, after accidentally starting a small college fire, but he refuses

18-year-old finds out her stepdad spent her $15,000 inheritance her grandmother left her for college on a motorcycle, aunt shows up for her with a lawyer: 'He'd be lucky if he only got sued…'

18-year-old finds out her stepdad spent her $15,000 inheritance her grandmother left her for college on a motorcycle, aunt shows up for her with a lawyer: 'He'd be lucky if he only got sued…'

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