When a client makes an oversight, the service provider usually swoops in and saves the day, but this time, being the hero meant coming in on a Saturday… And nobody wants to come in on a Saturday! Unless they're getting paid a million bucks, and that definitely wasn't the case here. The client worked at a medical center, and had had some builders come in and do some work. OP, the person providing service for the client (who we'll call CB) was setting up some equipment for them. CB forgot to call…

There's nothing worse than hearing your phone ringing and scrambling to answer it, only to realize it's just another spam call. Seriously, how do these people even get our numbers? But let's face it, if you've got a cell phone, you're bound to get hit with spam calls every now and then. Some folks luck out and only get them once in a blue moon, while others seem to be on the receiving end multiple times a day . Some folks just get the short end of the stick. Well, have you ever thought about tu…

One business decided to let their customer support chat staff man the phones without any training… what could go wrong? This story is about the help desk workers who specialize in using the chat feature. Instead of calling up a company, these days, a lot of places will let you instant message with an employee instead. This feature is incredibly convenient. You can get help with your issue while you're at work without having to get up and make a long, drawn out call. You can also get help while…

The IRS are not the ones to mess with. Every American has to bend to the IRS's will. They're the ones who require us to do taxes every single year. Sometimes they'll randomly audit you --this happened to me during one year where I made under $35k, which I honestly found hilarious. Surely they could've found a billionaire to audit and rake in that sweet sweet cash, but they really wanted a little more extra moolah from people like me. That's life in America , though. You may not enjoy it, but wh…

There are some things in life that are perpetually irritating, like getting stuck in traffic. When you have somewhere you need to be, and the cars in front of you are inching forward at a snail's pace, it's pretty annoying. Plus, there's nothing you can do about it. It's a small thing, but when you deal with traffic every day, it might start to take a toll. This person, u/Rhelyk, had a different sort of waiting issue . They had to deal with a slow computer . Oh man. In today's day and age, when…

No good deed goes unpunished, as these poor contractors now know all too well. A group of contractors from Cheshire filmed themselves destroying a client's brand new fence. That's the opposite tactic that companies usually try to display on social media. Many of them will show photos or videos of things they've created in order to entice new customers. But these folks had a different message to send: respect us, or you'll pay. In the video below, a contractor explains that he completed a woman'…

In the world of client service, there's a common belief: go to any length—great lengths—to keep all clients satisfied, under contract, and coming back for more. Most managers frown deeply upon contract cancellation notices, forcing workers to submit justification for cancellation along with what their work group did to try and retain the customer. At the end of the day, the number of contracts signed versus the number of contracts lost is the only metric that's being tracked, so that's the only…

This data analyst wasn't able to access data … what did their workplace expect them to do all day long? Communication between departments at an office can be a struggle sometimes. This is especially true if the person works at a large company. When there are hundreds of employees, even simple tasks may have to go through a dozen workers before it can be started. Sometimes it seems like just to get one task done, five meetings have to happen first. This kind of red tape can really slow people do…

Entry-level positions should never be expected to be available to clients 24/7– that's the work of upper management jobs who send one email a day and make a quarter million (+) per year. Life's all about balance, and when your work-life balance is disrupted, company hierarchies can get challenged...

Insurance companies like to convince us how much we ‘need them', promising us a path to the land of milk and honey. The time comes to reap some of those benefits they assured were ours, and then voila, they ghost us, lie to us, or tell us that we are not entitled to said benefits. Sigh, tsk, tsk, cough. Why must we always fight tooth and nail for what is rightfully ours? What are we even paying them for if they end up being no help? One person took to Reddit, r/maliciouscompliance, explaining h…

These employees were totally baffled by their CEO's recent decision. At least according to their update, they got some amazing results from a bad situation. U/ACFF has an amazing story to tell the r/ MaliciousCompliance community. It involves their bosses making a major change to their jobs, without realizing what they were actually doing. This happens so often with CEOs who barely do their job. Even though they make millions of dollars per year, some c-suite execs barely ever make it into the…

This choosing beggar finally got what she asked for. As a student, u/Zelmung got some real-world experience at their law school's student program. The OP shares that the service offered people free legal advice, while the student volunteers helped guide their clients through the process. That is a win-win — people in need can find resources, and students can gain insight into the logistics of a case. But as the OP found out, you can't pick your clients. They need help, and they come to the law…

Business expenses, what are they and how do they work?

'Who builds a house on land they don't own?', would be my first question after reading this story that took place in the 70s. It seems absurd to even think about it. Back in 1972, u/CampfiresInConifers's parents planned to build a ranch house in the countryside, after their mortgage was approved by a local bank. It was a small, rural kind of town, you know the type. The builder, who we will call Bob, overcommitted himself and left inexperienced workers to do their jobs, resulting in numerous mi…

Clients lie. This is the one thing that is certain for every contractor in every industry. For some reason, know-it-all clients feel like it's some kind of flex to press their hobby knowledge on someone who is literally a professional in that field. In this case, a pushy Californian client was getting his home remodeled and couldn't fight his manly urge to try and teach his contractor a thing or two...

When working on massive, expensive building projects, oftentimes, the office salesmen get a little too big for their britches because of the promise of a sweet commission check. In the heat of the moment, a greedy salesman might even throw out quotes and numbers that are vastly off-base in a desperate attempt to secure a client and pocket a little bonus check for themselves. However, things can go horribly wrong when that flippant boardroom negotiation actually hits the streets.