After a request like this, it would be pretty hard not to send someone a photo of your bare ass and directions on where to kiss it, but this person kept things classy. It's still extremely hard to have any sympathy for the kind of person who thinks they deserve a discount in exchange for literally a penny's worth of water, but that's entitled goofs for you.
client
There's nothing quite like that sweet "I told you so feeling" you get when a customer gets exactly what they wanted and learns that they screwed up. It feels good to drink in the visceral feeling of an outsmarted horrible customer. Customers are often wrong, but too few of us don't give a rip, so this kind of interaction is as rare as it is sweet.
This guy gets a lot of belligerent customers, whether they're a private school upset about getting upgrades after a charity or a treasurer who doesn't understand numbers. In this case it's a client who seems to want him to outsource the work, but also not outsource it at the same time. Sounds like a fun person to do business with.
These clients from the fiery pits of an ignorant hellscape, are the last kinds of folks you'd want to find yourself tasked with helping. I mean, that could be a long shot, maybe you enjoy exercising that skill we call patience. You'd just need an insane amount of it to muddle through any of these scenarios.
