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'I'M TRYING TO PROTECT YOU': Call center employee showcases top tier de-escalation tactics when handling Karen customers on the phone

Jesse Kessenheimer

'That’s millions of pounds of [our] order you’ve lost us!': Spare parts estimator plays the long game after company refuses to pay up

'That’s millions of pounds of [our] order you’ve lost us!': Spare parts estimator plays the long game after company refuses to pay up

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'He had no idea what he was doing': Nepo-baby's "brilliant idea" causes website to break

'He had no idea what he was doing': Nepo-baby's "brilliant idea" causes website to break

'They lost': Engineering firm removes employee from project to punish them, replacing them with inexperienced project manager who runs project into the ground

'They lost': Engineering firm removes employee from project to punish them, replacing them with inexperienced project manager who runs project into the ground

‘There were dolls staring at us from the window’: Realtors share the most bizarre reasons why potential buyers decided not to buy a house

‘There were dolls staring at us from the window’: Realtors share the most bizarre reasons why potential buyers decided not to buy a house

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Web developer gets former client fired after she spread lies: ‘This director [had] been slandering me to MY OWN FAMILY’

Web developer gets former client fired after she spread lies: ‘This director [had] been slandering me to MY OWN FAMILY’

'I had to keep reminding my boss our agreement': Employee plans brilliant exit strategy after boss won't promote them

'I had to keep reminding my boss of our agreement': Employee plans brilliant exit strategy after boss refuses to promote them

Update: Employee refuses to change password, places the blame on another company: 'She was fired on the spot'

Update: Employee refuses to change password, places the blame on another company: 'She was fired on the spot'

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‘We're done with you': IT company shut down client's entire server after they denied technician access to equipment he needed in order to install hardware

‘We're done with you': IT company shut down client's entire server after they denied technician access to equipment he needed in order to install hardware

Update: 'By the end of the day, they will not have an IT company': Client requests IT company should deliver 'any email addressed to me'

Update: 'By the end of the day, they will not have an IT company': Nightmare client orders IT company to deliver 'any email addressed to me'

‘She never planned to pay me’: Woman places a $250 order for same-day pick up, then flips the script when presented with products

‘She never planned to pay me’: Woman places a $250 order for same-day pick up, then flips the script when presented with products

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'Have fun working overtime': Manager denies senior employee a promotion after completing project, so employee quits, leaving manager to meet deadlines on their own

'Have fun working overtime': Manager denies senior employee a promotion after completing project, so employee quits, leaving manager to meet deadlines on their own

'We don't need to check the design': Builder tries to warn fuel company that their blueprints were flawed, they tell him to 'get building'

'We don't need to check the design': Builder tries to warn fuel company that their blueprints were flawed, they tell him to 'get building'

Update: 'The place was already in chaos': Health professional promised raise, bosses change their minds after she has already taken on more responsibilities

Update: 'The place was already in chaos': Health professional promised raise, bosses change their minds after she has already taken on more responsibilities

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‘I need you here now’: Client demands technicians come in without extra pay on weekend

‘I need you here now’: Client demands technicians come in without extra pay on weekend

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'The phone has been ringing every 5 to 10 minutes': Corporate imposes unexpected fees, clientele strikes back by enrolling the company in spam calls

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Clever manufacturing plant worker plans a 20-person meeting that no one attends, then gets even with the no-show employees: 'Management had a fit'

Clever manufacturing plant worker plans a 20-person meeting that no one attends, then gets even with the no-show employees: 'Management had a fit'

21 Cooking Fails for Optimistic Home Chefs Learning to Trust the Process (May 27th, 2026)

21 Cooking Fails for Optimistic Home Chefs Learning to Trust the Process (May 27th, 2026)

15+ Employees Who Got Fired on the Spot for Their Huge Mistakes: 'The CEO... got caught lying'

15+ Employees Who Got Fired on the Spot for Their Huge Mistakes: 'The CEO... got caught lying'

Resident exposes a fake HOA president, revealing to the entire neighborhood that the "HOA Board" was dissolved 13 years ago

Resident exposes a fake HOA president, revealing to the entire neighborhood that the "HOA Board" was dissolved 13 years ago

23-year-old tells neighbor who's had 7 months of construction work on her house that the entire neighborhood is "tired" of it

23-year-old tells neighbor who's had 7 months of construction work on her house that the entire neighborhood is "tired" of it

Senior operator follows his new manager’s order to stop making independent decisions, until manager Phil changes his mind after spending two weeks approving every minor fix, and one costly redo

Senior operator follows his new manager’s order to stop making independent decisions, until manager Phil changes his mind after spending two weeks approving every minor fix, and one costly redo

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