Pretty sure the owner's response was not exactly what this student was expecting.

Upper management usually doesn't intervene between bosses and their employees, unless the issue is considered unsolvable. In this case, it wasn't exactly that the case was 'unsolvable', but rather that this particular boss simply didn't have the authority to fire any employee. Not to mention that there weren't even proper grounds for this employee to be fired in the first place. OP was working as a carhop at Sonic at the time, and one day they were cleaning up all the drinks that the day shift…

Working with someone who is constantly looking for ways to stab you in the back can be a tiring experience making you constantly have to evaluate every interaction—every little thing—to determine whether or not they could try and use it against you. This is bad enough when it's a coworker or other member of your team—but when it's a supervisor, it's a whole entire new story. For one thing, supervisors are typically more trusted, and their word will carry more weight than yours, so you're consta…

Oh to be a fly on the wall when this IT director had to face her bosses… This excellent story of malicious compliance was shared by u/Barcs2k12. They write that when they were working in the IT department of a state agency, they encountered a Karen boss who was so sure she was smarter than the IT team . So much smarter that she planned and coordinated a catastrophe on her own team! The best bosses are the kind who can see your talents and encourage you as you grow. They can become your mentor i…

So you think you know restaurant edict but have never worked in the service industry? HA! Don't make us laugh. You might know the basics, but there are so many things that can mark you as a crappy customer. The number one thing servers are currently discussing on Reddit? Complaining about free things. So you got a free basket of chips with salsa. Okay, so? You say, “thank you so much!” and move on. You do not complain about the chips being too salty, like the server can even fix that. You canno…

Of all the many frustrating experiences that are waiting for you when you arrive at work, there is arguably none greater than a coworker who refuses to pull their weight. Without fail, their dragging of the chain will hold back the rest of their team, who will have to pick up the slack if they have any hopes of keeping projects on track and hitting KPIs—keeping the ever-watchful roving eye of management looking elsewhere and the team's heads off the chopping block. Still, after weeks, months—ye…

We've all had the experience of being overlooked by an employer.

To echo some of the sentiments expressed in this post, it's important to remember that members of every generation can be just as entitled as the next—by no means does one generation have a monopoly in entitlement. The baby boomers have their “Karens,” we millennials have our "Heathers," and Gen-Z has, well, whatever they have. (Madison?) There's a reason why you need to constantly be on your guard when working in the service industry, and that's because you never know where your next encounter…

Weekend, where art thou

Upper management glosses over the fact that it has been proven, time and time again, that micromanaging employees results in more problems than it solves. In this case, OP was working at a company for over 10 years, overseeing about 30 employees. The upper management in OP's company micromanaged its employees, ignored mental health issues, and held daily power trips that consisted of illegitimate disciplinary write-ups. OP was utterly exhausted from the amount of energy it took just to stay san…

Navigating some companies' return policies can be an unnecessarily difficult experience that may drive you to look for ways you can circumvent their requirements and get a fair go at returning your unwanted item. At times it can feel like these policies are unnecessarily specific and cryptic: “Customer must return an item only when the thrush knocks on the last light of the third day of the second new moon—whilst wearing a hat made of cabbages." After a while of wondering what in the Tolkien yo…

It's fair to say most people wouldn't want their bosses to know what they buy online in their personal life. Even if you're buying the most innocuous things like cleaning supplies or a new set of plates, it would just be an icky feeling if someone else had access to your Amazon account . This boss does have access to their former employee's Amazon account , meaning they can see all the addresses the employee sends things to, what she's bought before, and even what's in her wish list and her car…

Talk about getting out while you still can!

A waiter shared an odd day in their life: dealing with some of the silliest and most demanding customers . Servers of America, you have my sympathies. It seems like customers are crazier than ever — but at least these waiters know they aren't alone in the war against Karens. On r/Serverlife, u/serverforadecade shared an encounter with one couple who kept them running all over the restaurant to fetch them things and wait on them hand and foot. In the comments, people broke down the servers' bull…

There are so many things this coworker could have done to avoid these consequences.

The customer service industry is unpredictable; customers range from super kind, to average, to complete wacko human beings. Servers often encounter a variety of strange, weird, odd, and unexpected situations, some of them being the tip that people leave when they are done with their meal. Apparently, not everyone leaves 15%, or any money at all… some customers prefer to leave some pretty strange, unconventional things instead. As we have worked in the service industry, we can vouch for the fac…