Well done, Netflix Michael. Well done.
customer service
By Unknown
Dan Savage created the It Gets Better project in 2010 to help at-risk LGBT youth. In 2013, Stephen Pankhurst has created the It Gets Worse project to inform people entering the customer service industry that they're about to have their souls ripped from their bodies and then stomped on by deplorable hellspawn.
Customer service: if anybody tells you it gets better, they're a dirty, rotten liar.
By Unknown
When stores are about to go out of business, they offer that rare environment where you can hear what employees in the service sector think about you, the customer, even while they're still working. It's like the difference between studying chimpanzee behavior in a zoo and actually going to the rainforest to live with them, Goodall-style. It's a total win.
~OLJ
