customer service

Wes Metcalfe posted a complaint on the wall of the Facebook page of British supermarket Tesco about finding a dead worm in a cucumber.

The complaint spiraled out of control and included Oasis covers, a funeral, and some of the best damn customer service in the history of the planet.

If Rob from Customer Care doesn't get a promotion/raise/bonus out of this, I will have officially lost all faith in humanity.

RIP William

Sometimes you're having a conversation with a human being that you otherwise thought was perfectly rational, and not prone to fits of blind and entirely irrational rage, and then they pull a fast one on you. This particular customer opted for being a waking nightmare. Fortunately, the tech support employee who fielded the situation kept their cool, and it all worked out in the end. 

Tesco is straight up head and shoulders above the rest of the pack with their ingenious responses; but all in all, these are great!